Guest User
February 21, 2024
A 5* hotel corresponds to a “star” rating in terms of the range of services, service, and responsiveness of the staff. There are some drawbacks that significantly spoiled the impression of the stay. Let's talk about the disappearance of small personal items from the room. At best, the spa salon is staffed by trainees who do not know the basics of anatomy, massage and cosmetic procedures - I have never seen worse anywhere. Although the salon is equipped for 5*. In the rental of sports equipment, despite the complete digitalization of the process (!) and a wide range of products, the skis are not sharpened and there is no possibility of sharpening; there is also no wax for processing boards and skis. The trails are deadly, because there are sticks and bark from the surrounding forest everywhere. One plus - there are practically no people on the slope :). The infrastructure is poor: only a restaurant inside the hotel and a burger joint. There is nowhere to go, no choice. There is no pool either. In general, if we are talking about sports recreation, then this is definitely not the place. If you sleep and admire nature, it’s good.
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