First time visiting Sri Lanka. Nothing but a completely positive experience. Arrived at the hotel early morning. Staff were great upon arrival and quick to check us in. All staff from reception, bar, entertainment, housekeeping and restaurants were amazing, so polite and nothing was ever too much to ask. Me and my partner got engaged along the coast on the beach. The hotel were great in secretly checking in and looking after my family until the event. Danny from reception was especially welcoming, friendly and attentive. Service was 10/10. Entertainment team were very funny and chatty. We joined in many of the different activities and games and won bottles of prosecco. They put on some good shows on a night too with Indian dancing, singing, parties. Food was lovely, very Sri Lankan but with English and international options. Al a carte restaurants were very nice too but need booking in advance. Hotel in general was spotlessly clean, housekeeping team were quick and efficient and made amazing towel art! Bedrooms nice and beds comfy. Lovely area of Sri Lanka, beautiful beach (be wary of independent tour sales people not linked to hotel. The tours are great and worth the money but AVOID SPICE GARDENS AND GEM SHOPS you will be pressured to spend all your money). View from the rooms and pools beautiful. Adult pool with swim up bar amazing! Areas of improvement: - could have some chilled background music playing in the adult pool bar. _ Al a carter's should be bookable by reception not just via the app and we had some issues trying to book for a table of 6. - drinks options could be more varied e.g. Flavoured gin/vodka. Some premium branded spirits for additional price. - band singer on a night after shows could be better. Overall amazing hotel, beautiful country, lovely people and so many things to see and do.