Clybaun Hotel

Brought family down for 2 night stay. Service in bar is terrible left standing waited to be seated. Waiting ages to be served, Brought someone else's food. Left without dessert had to remind them that they forgot to ask us. Sat us at a dirty table and cleaned it when we sat down. Guinness was terrible, No Rockshore available. Woken up at 6.00 am on the Friday morning with the sound of glass breaking and being collected by the bin men. Would not recommend I would go somewhere else. The staff seem to be not trained properly. Also another man was checked in to a room with someone else in it. Spend your money elsewhere.

we stayed one night and it was great for a family of four, very well located for us to vist the beach in salthill run out to Conamara and just 10 miniutes from city centre. The room was big and clean Netflicks on the big TV. , the pool is great when you have smalls with you. and the location great. great spot for couple of nights

Joined family at the hotel for two nights to enjoy some local leisure at Wildlands. The rooms in the hotel are clean and comfortable. Leisure centre was nice and good facilities. Food was nice but service needs looking at. About 30/40 minutes from point of getting menu to taking orders and another hour to get food. Getting anymore service after that was a bonus. I do understand hotel staff get stretched from time to time, but it felt like there was no leadership present on either night.

The staff here are lovely. Checking in was quick and easy. The hotel is extremely clean. The room service was very quick and the food was amazing! We availed of all the facilities the hotel had to offer, the outdoor hottub was the highlight of our trip!

We stayed for two nights in an extremely spacious clean room. We availed of the room service which was very reasonably priced and very tasty. The hotel bar is stunning with great service and super friendly staff. The leisure centre was great as was not too busy and the outdoor jacuzzi was really good (don’t worry there’s an indoor one too). All in all delighted with our stay. We were treated really well and it was very affordable for us!

I had no prior expectations of this hotel. I had not seen the images that I now see on the hotel website. My wife, however, had seen the pictures prior to our arrival. We'd booked a four night stay. Our room, whilst large, and with a sea view, was not one of those in the same 'Executive' section that had been refurbished. We noted several issues within the first few hours of occupancy and on the first morning following our check-in we advised the lady at reception of these. She noted only our room number (245) and assured us the manager would contact us upon his return. That morning was Sunday. The faults were: The pedal bin in the bathroom needed to be opened by hand as the pedal did not work. Unhygienic. The kettle, residing on a table, had a very short lead and was not near a standard three pin socket. The nearest such socket had no table. So I was forced to move the table. This socket was also the only outlet in the room where I could charge our 'phones. No such charge facility near the bed. The table with the mirror was close enough to that three pin socket but as there was no stool to sit upon my wife needed to crouch whilst drying/styling. No bathroom socket to charge electric toothbrushes. No shaver socket. I fully expected to receive a contact from the manager. My expectation was not met. Looking now at the 'photo gallery on the hotel's website I see there are several hundred such images. Our style of room does appear, but way down the gallery and to be fair, looks impressive in a faux Versailles sort of style. The images are clearly well 'dressed' and indeed, show two armchairs and a stool near the mirror/table. The reality was somewhat different. In fact, the images portray the hotel in a very favourable light - a professional job indeed. However, as with images of food on the front of a frozen pack of stew I believe an honest disclaimer should be included along the lines of: "Accommodation Suggestion. Contents may not be as displayed". Whilst we had booked on a bed and Full Irish Breakfast basis each morning, greeted by the breakfast room host, we were asked for our room number and then informed we were on a Room-Only basis. We simply ignored this after the second day. The full-cooked was, on three of the four days, quite acceptable. Sausages were of the cheaper variety but acceptable. Bacon, as you'd expect in Ireland, tasty. The continental offered cereals and a selection of fruit, yoghurts and pastries. The pain au chocolat was very nice. I said hello to the two slices of processed and square shaped cheese, the one slice of ham and the two salami each day. We'd become firm friends by the fourth morning but they seemed increasingly disheveled each day. Whilst I jest, slightly, and the hotel probably do change them every day, I never saw a continental meat/cheese display that looked inviting nor anywhere near fulsome. The leisure centre appears quite trendy on the images. The reality was slightly different with some minor

Very comfortable, warm and welcoming.

Great experience , food from the hotel restaurant was very nice and brought out not long after we ordered ! Staff are very nice and friendly and room was nice and clean couldn’t fault it would definitely recommend!

Upon arrival the reception of the hotel is absolutely beautiful. The room itself was lovely and so comfortable. Staff is so friendly and helpful with any queries we had. Location is perfect. The service is 10/10. We will definitely be returning