Menlo Park Hotel

Room 207 (checked out May 5th, 2026) The rooms themselves were clean and satisfactory. However, our morning began with an abrupt and complete disruption of the water supply. There was no running water from the taps, no possibility of showering, and the toilets were unflushable. Upon informing the cleaning staff in the hallway, we were assured that the manager would address the issue promptly. We waited for approximately 45 minutes; other rooms were also affected, and nearly an hour passed with the problem remaining unresolved. Eventually, we were offered an alternative room solely for the purpose of taking a shower. This situation entirely derailed our morning routine. We subsequently decided to check out of the hotel. What truly exacerbated the experience was the response from the hotel reception staff. When confronted, their statement was, "This sort of thing happens and is beyond our control." There was a complete absence of apology or empathy. While our check-in experience had been pleasant, the check-out process proved to be an entirely different matter, leaving us with a decidedly negative impression. We would have appreciated a more understanding staff and a more appropriate form of compensation. At least the pizza was good from nearby Dough Brothers. We are unsure if this was an isolated incident or a recurring problem, but the apparent indifference exhibited by the reception staff certainly warrants attention.

This is a wonderful accommodation experience. The room is very spacious, the service staff is very warm, and the bedding is very comfortable.

About 1 km from downtown in a quiet location, a short taxi ride. Heat price for such a comfortable hotel with large clean rooms, great mattresses and bedding. But the best part was the amazing breakfasts and friendly and attentive staff.

Service here was great and rooms were huge though it was abit noisy for us. Staff doing the breakfast service were really friendly and professional and the general manager went around the hotel checking in with guests, which was not a common sight. Lovely vibes here and though the hotel is not situated downtown in Galway, it's just a 30 min stroll to the main drag so I would be happy to stay here again.

The hotel staff were very nice and provided excellent service.

Great place to stay and we enjoyed ourselves. Breakfast was great and plentiful. Definitely coming back again for the comfort, services, breakfast and free parking.

Good location, nice bar and restaurant and room was clean

Great value for the hotel. Convenient parking facilities and clean rooms