SureStay Plus Hotel by Best Western Gatlinburg
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Rooms and Guests
1 room, 2 adults, 0 children
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SureStay Plus Hotel by Best Western Gatlinburg
Health Protected
218 Ski Mountain Rd, Gatlinburg, Tennessee 37738, United States
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With a stay at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, you'll be on a river, within a 15-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 1 mi (1.6 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.5 km) from Ober Gatlinburg Ski Resort and Amusement Park.Show More
We Price Match
3.9/5Good·Location: 4.0
All 105 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWake-Up CallWi-Fi in Public AreasSkiingHikingRestaurantSmoking AreaBusiness CenterFax/Copying Service
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Surroundings
Landmarks: Ole Smoky Distillery "The Holler"
(570m)
Landmarks: Sugarlands Distilling Company
(650m)
Landmarks: Ripley's Believe It or Not!
(660m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
King Suite with River View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
6
King Room with River View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
7
Two Queen Room with River View and Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
5
Two Queen Suite with River View and Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
8
Mobility Accessible King Suite with Balcony and Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
7
Mobility Accessible King Room with Balcony and Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
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Guest Reviews(105)
3.9/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.9
- Location4
- Service3.8
Guest User
October 17, 2023
The hotel is located by the river in a quiet area. It only takes a few minutes to walk to the city center, saving you the trouble of driving and parking while shopping. As soon as we entered the door, we found that the toilet and sink were blocked. We immediately contacted the front desk, but they immediately sent us tools to deal with it ourselves. We were given another room after insisting on changing rooms or leaving the hotel. Without this unpleasant experience, this would be a nice place to stay! Breakfast is also delicious!
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Guest User
August 27, 2023
The room is large and clean. The lobby is a bit small. The accommodation is cost-effective when traveling.
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YnrJason
April 2, 2023
Right on the ***** so it’s close to everything. Staff was ok. Place was pretty crowded
Guest User
July 24, 2022
I am not one to complain but I payed $230 for one night, I would expect for that price to have no issues. Unfortunately the carpets were very wet and the smoke detector was not installed, it was sitting on top of a cabinet.
Chasen
January 24, 2024
We stayed here 4 nights. The room was clean and very spacious however the bed was extremely uncomfortable and the pillows were flat. If you plan on staying here I would highly recommend bringing your pillows from home.
Lina
January 21, 2024
Muy limpio y la atención de la señorita de la recepción que realizó nuestro check in fue excelente muy cordial, desayuno bueno y organizado! Muy buena elección.
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Guest User
April 16, 2024
We have stayed here before and always have a great experience. This is our favorite hotel in the Smokies. The room looked brand new inside. Beds and bedding was clean and comfortable. Wife is a smoker and loved the private balcony and the rushing river below. Breakfast was pretty good. The TV is larger than what most hotels have.
Paulo Cesar Batista
January 16, 2024
Everything works badly, the reception is slow and disorganized, they gave me a room that was already used and dirty, I had to ask for another one, but they gave me another one with only the beds made, it smelled bad and the microwave was dirty.
Maurice
January 15, 2024
Excellent stay, not too shabby for a 2 star hotel. The ONLY thing it could use is a soap dish in the shower (no where to lay the soap or shampoos) and have some real eggs at breakfast. Otherwise it was great.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, American
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Renovated: 2017
- Number of Rooms: 52
With a stay at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, you'll be on a river, within a 15-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 1 mi (1.6 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.5 km) from Ober Gatlinburg Ski Resort and Amusement Park.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Services & Amenities
Most Popular Amenities
Private ParkingFree
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public Areas
Skiing
Hiking
Restaurant
Smoking Area
Business Center
Fax/Copying ServiceAdditional charge
Restaurant
Restaurant
Restaurant
No additional info available
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