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5 star

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Business travel

Margaritaville Resort Gatlinburg
4.7/5104 Reviews

Margaritaville Resort Gatlinburg

Gatlinburg|0.16km from city centre
So first off let me say that this hotel is still an ok place to stay. I would however also say that by charging 300+ a night for a room you have certain expectations, and those were not met this trip. From the outside, the hotel was lovely as always. The lobby seemed clean but had a few minor issues, and the furniture seemed like it could use a refresh. So my initial impression was favorable. We got to the room and at first glance, things seemed ok, but when you started looking around that's when the issues started. First, the chair had a fabric piping that was half torn off. The carpet seemed to be really worn in spots and could have used a cleaning. The shower had a patch job that looked like someone with no experience slapped calk around the edge of the shower and the drain; it was seriously an eyesore. Then when my daughter went to take a bath she told us it looked like something black was on the walls. Sure enough, there was something black on the wall. I am no mold expert, but it appeared to be black mold although I have no way of confirming that. Then we went to look at the beds before we got in and one bed had a blood spot on the mattress cover that lined up perfectly with the mattress itself so I know that no one even attempted to clean it; all they did was slap a clean fitted sheet on the bed. The mattresses on the beds are so bad that my wife and I woke up with sore backs every morning; I never used to have a problem with their beds in the past so I can only assume that the mattresses are in need of replacing. Also on the balcony when the HVAC unit is running it sounds like you are sitting next to a jet engine. I have stayed at this hotel at least 5 times in the past and do not remember the HVAC being so loud on the balcony. Also, they claim to be short-staffed on housekeeping so they only offer room cleanings once every 3 days during your stay. That means if you need towels, toilet paper, or the trash taken out you have to call them which is not great for what you are paying for this room; I can see every other day, but seriously every 3 days is ridiculous! The hot tub had tiles missing and water was leaking through the opening of the backer board which I cannot imagine is good for the hot tub. Also on all 4 nights of our stay, it looked like the hot tub got cleaned 1 time. When you are charging 300-500 a night for a ”standard room” depending on the time of year you have expectations that things will be taken care of, and that your room will be clean and well-kept. I used to pay 150-200 a night for this hotel and the hotel was immaculate, so clearly someone is taking the money and not reinvesting in the property. I stay here to escape the bad experiences that I've had at other Gatlinburg hotels, and that used to work until this trip. I really hope they reinvest in this property and gut all the rooms to do a complete makeover because otherwise there is no way this hotel is worth the price they are charging current

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Family friendly

Hilton Garden Inn Gatlinburg
4.4/591 Reviews

Hilton Garden Inn Gatlinburg

Gatlinburg|1.13km from city centre
A stay at Hilton Garden Inn Gatlinburg places you in the heart of Gatlinburg, within a 10-minute walk of Great Smoky Mountains National Park and SkyPark. This hotel is 0.6 mi (1 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Space Needle.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

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Hotels Near Famous Attractions in Gatlinburg

Check out these hotels located near popular sights in Gatlinburg

First United Methodist Church

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Smoky Mountain Farms Jelly House

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The Smoky Mountain Angler

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Gatlinburg Bible Museum & Wedding Chapel

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Top rated hotels in Gatlinburg

Looking for hotels in Gatlinburg? Get inspired by reviews from real travellers.
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
3.1/598 Reviews
Very good, warm, thoughtful
Howard Johnson by Wyndham Downtown Gatlinburg
3.9/5100 Reviews
I loved this place, budget friendly, had a balcony with nice comfy chairs, that u were allowed to smoke on, clean nice room ... easy access to everything. I felt so at peace there . Will always go there next time I travel
LeConte Motor Lodge A Ramada by Wyndham
3.5/5105 Reviews
It is a very well located place, everyone there is very friendly and the best thing is an excellent price
Margaritaville Resort Gatlinburg
4.7/5104 Reviews
So first off let me say that this hotel is still an ok place to stay. I would however also say that by charging 300+ a night for a room you have certain expectations, and those were not met this trip. From the outside, the hotel was lovely as always. The lobby seemed clean but had a few minor issues, and the furniture seemed like it could use a refresh. So my initial impression was favorable. We got to the room and at first glance, things seemed ok, but when you started looking around that's when the issues started. First, the chair had a fabric piping that was half torn off. The carpet seemed to be really worn in spots and could have used a cleaning. The shower had a patch job that looked like someone with no experience slapped calk around the edge of the shower and the drain; it was seriously an eyesore. Then when my daughter went to take a bath she told us it looked like something black was on the walls. Sure enough, there was something black on the wall. I am no mold expert, but it appeared to be black mold although I have no way of confirming that. Then we went to look at the beds before we got in and one bed had a blood spot on the mattress cover that lined up perfectly with the mattress itself so I know that no one even attempted to clean it; all they did was slap a clean fitted sheet on the bed. The mattresses on the beds are so bad that my wife and I woke up with sore backs every morning; I never used to have a problem with their beds in the past so I can only assume that the mattresses are in need of replacing. Also on the balcony when the HVAC unit is running it sounds like you are sitting next to a jet engine. I have stayed at this hotel at least 5 times in the past and do not remember the HVAC being so loud on the balcony. Also, they claim to be short-staffed on housekeeping so they only offer room cleanings once every 3 days during your stay. That means if you need towels, toilet paper, or the trash taken out you have to call them which is not great for what you are paying for this room; I can see every other day, but seriously every 3 days is ridiculous! The hot tub had tiles missing and water was leaking through the opening of the backer board which I cannot imagine is good for the hot tub. Also on all 4 nights of our stay, it looked like the hot tub got cleaned 1 time. When you are charging 300-500 a night for a ”standard room” depending on the time of year you have expectations that things will be taken care of, and that your room will be clean and well-kept. I used to pay 150-200 a night for this hotel and the hotel was immaculate, so clearly someone is taking the money and not reinvesting in the property. I stay here to escape the bad experiences that I've had at other Gatlinburg hotels, and that used to work until this trip. I really hope they reinvest in this property and gut all the rooms to do a complete makeover because otherwise there is no way this hotel is worth the price they are charging current
Quality Inn Creekside - Downtown Gatlinburg
3.1/594 Reviews
The location of the hotel is very good, there is no need to drive, the environment is beautiful, the hotel breakfast is ordinary, there are not many options, but there are many restaurants around the hotel. Not expensive. The hotel room is large, but the facilities are outdated, the air conditioning is noisy, and the refrigeration is average.
Quality Inn & Suites Gatlinburg
3.6/598 Reviews
I picked this hotel based on reviews rating and pictures. I wasn't disappointed. My husband was a little apprehensive when we pulled in, a fresh coat of paint on the balcony rails would do a world of good for curbside appreance. Check in was good the front desk man on check in was not the most friendly person. Room was great, clean comfy bed fireplace and loved the balcony. Plenty of space in here the entry door could use a little TLC. Breakfast was really good 👍. Monday morning at check out this guy was great sorry I didn't get his name. Asked if we saw an bear told him we did and he showed us video of bear on the property. So if the maids don't clean your room for a bit this is a real thing. One picture showed the bear in the maid cart it was crazy. Wonderful stay would stay again, actually I already told my husband let's go back.

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Local Travel Info

Highest PriceCAD 1,746
Lowest PriceCAD 67
Number of Reviews 5,890
Number of hotels2,607
Average Price(Weekday Night)CAD 527
Average Price(Weekend Night)CAD 658