DO NOT STAY HERE. I am still waiting for a refund of £1004 from an accidental charge on a £8 laundry bill. The concierge team are slow and rude. In order for my refund to happen straight away i was demanded to go back to the hotel, I had already travelled 3 hours away on business at this point and no one has done anything to help. Advertising yourself as a business hotel and then not being able to run your own business properly is pretty poor.