Mandarin Oriental, Geneva

Mandarin Oriental, Geneva Reviews

Mandarin Oriental, Geneva

Quai Turrettini 1, Geneva, SwitzerlandView Hotel Details
Mandarin Oriental, Geneva
Mandarin Oriental, GenevaMandarin Oriental, GenevaMandarin Oriental, Geneva
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Mandarin Oriental, Geneva Guest Reviews

4.1/5
Very Good
41 review
Verified reviews
Location4.0
Amenities4.1
Service4.2
Cleanliness4.1
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All Reviews(41)
Positive reviews(32)
Reviews with photos/video(2)
Negative reviews(9)
Guest User
Superior Room with River View
Stayed in Sep 2021
Couples
1 review
2.5/5
Posted on Oct 1, 2021
My experience wasn’t like what I expected or meets the level of mandarin oriental , the force my to share my data and sign in to get access to the WIFI they said it’s ether with some charges or I sign , AC wasn’t working well all the time , toilet cream, acceptable needs things wasn’t provided till I asked for it .
Anonymous User
Queen Room with River View
Stayed in Jun 2024
Friends
104 review
1.7/5
Posted on Jun 24, 2024
Except for the service attitude of the staff, everything else is unacceptable. First of all, it is an unremarkable building located in an unremarkable place. The road on the left is a slope, dark and dirty. When you walk into the hotel, you feel that the space is small. The room is very small, with a small glass table and a mini simple table for tea bags. The bed is also small. The breakfast room is even more disappointing. The location is far from the lake area. In short, it is not worth the price.
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Guest User
Deluxe King Room
Stayed in May 2024
Business travelers
2 review
1.5/5
Posted on May 15, 2024
Bad review. I have never stayed in such a bad Mandarin. The deluxe king room faces the manhole and has no view at all. No one cleans the room, saying that the room is full and they are too busy. The service is completely unacceptable.
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Anonymous User
Queen Room with River View
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The hotel is not facing Lake Geneva, but by a river. The advantage is that it is quiet amidst the hustle and bustle and you can sleep well! The hotel is in a great location. It's a 2-minute walk from the famous Rue Rhône. Just turn left when you go out. It's closer than the Ritz-Carlton. The room is a bit small, but the service is also super good. The services of both hotels are super good. Breakfast is a buffet, including porridge, tea eggs and fried dough sticks, which is not bad.
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emel
Panoramic Junior Suite
Stayed in Aug 2023
Couples
13 review
5.0/5
Outstanding
Posted on Aug 29, 2023
Quality as always..thank you for everything
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Guest User
Queen Room with River View
Stayed in Jul 2023
Solo travelers
15 review
4.5/5
Great
Posted on Jul 29, 2023
The location of Mandarin Geneva is very convenient. The most satisfying thing is the lake view room. The river is visible through the window. The air in the morning is pleasant and very comfortable. Later, I chose a suite when I stayed, but it was not as comfortable as a lake view room, so I must see the room type clearly. The hotel has Japanese materials, and the products are not bad, you can try it. The gym is simple and doesn't have a lot of equipment, but the sauna is a highlight. If you run or walk too much, it is still very comfortable to take a sauna. I experienced the hotel spa service, which is also quite good. Can try.
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Anonymous User
Deluxe King Room
Stayed in Aug 2023
Family
22 review
4.7/5
Amazing
Posted on Aug 23, 2023
The service is very good and the breakfast is also good.
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Mengxiangzhuohuanyoushijie
Deluxe King Room
Stayed in Mar 2023
Business travelers
36 review
5.0/5
Outstanding
Posted on Mar 28, 2023
I ordered it for the boss, it was quite cost-effective during the Geneva Watch Fair
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Guest User
Queen Room with River View
Stayed in Oct 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Very good, the room is very big
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Guest User
Deluxe King Room
Stayed in Jul 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jul 20, 2023
Very good, the hotel location is good.
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Guest User
Deluxe King Room
Stayed in Oct 2023
Friends
8 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Very good in every way
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Guest User
Panoramic Junior Suite
Stayed in Sep 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 16, 2022
Very satisfied near Hyde Park
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kikishek
Superior Room with River View
Stayed in Sep 2021
Solo travelers
40 review
2.2/5
Posted on Sep 23, 2021
Too far away from Mrs. Four Seasons, even more incomparable with Ritz, is the worst Wenhua I have ever lived in
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Carlos
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 26, 2024
The pillow are horrible, zero comfortables. The heat was so hot in the room with the heater. We couldn’t turned off.
Ruben
Stayed in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 13, 2023
Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.