"Very nice, modern simple room with good breakfast. Had a good stay."

"Upon arriving at the hotel, we did not find a receptionist, then he left one of the rooms and was apparently eating. At midnight around 12:30 am the man or woman who is staying above the room was knocking hard on the floor and then someone who we believe was the same man came down to knock on the door violently, the television was with a regular volume, which means that the rooms do not have sufficient noise insulation. The colors of the walls are super dark. The experience was not good."

"Walking distance from airport. A lot bus stops there. Fair price. Clean room. Nice staff."

"The location is fantastic, very close to public transport, two convenience stores, a supermarket, and restaurants; the staff are very friendly and welcoming. The mattress is thick and good quality. The family suite has a kettle with coffee and tea bags, an iron with a small ironing board, and a small refrigerator. 👍"

"Convenient to and from Geneva Airport with free Shuttle"

"Only stayed overnight between flight and a train but it was great for that. Room was clean, staff very friendly and extremely helpful! Location is right next to the train station and despite warnings of noise form the street or the rails, it was very quiet at night"

"Location is perfect and they provide free transportation for the stay."

"The hotel is new and clean. Although the hotel located near the airport but still need to take the public bus to reach airport. Using Google map to reach the hotel is not updated, which caused me to walk about 10mins to reach the hotel. In fact there is a bus stop just right beside the hotel."

"★☆☆☆☆ A Luxury Price Tag, But No Accountability We paid CHF 800 for a single night, expecting the standards of a luxury hotel. Instead, our family experienced a series of serious problems that turned what should have been a relaxing stay into a stressful and exhausting ordeal. The evening began with significant noise disturbance due to a defective air conditioning system, as examined and confirmed by the hotel. Furthermore, my mother was injured when a metal part of the shower fixture suddenly broke apart while she was showering. This was a serious safety issue that should never happen in a hotel of this category. We had originally booked a suite consisting of two rooms connected by an internal door. Because of the ongoing noise problems, the hotel later provided an additional room elsewhere on the floor. Following the shower incident that left her injured, my mother moved to that room to rest. Later, while my father (who has Parkinson's disease, as notified to the hotel in advance) was showering in our original suite, a power outage occurred and he was forced to finish showering in the dark and find his way out at 3:00 am. He was alone when the electricity failed, and power was not restored for the remainder of the night. Given his medical condition, this was an extremely serious and potentially dangerous situation. Due to the series of problems that continued throughout the night, and our family was unable to get to sleep until around 5:00 a.m. To their credit, hotel management acknowledged the issues, apologized profusely, and initially offered a CHF 400 refund, approximately half of the room rate. They also indicated that, since I did not wish to receive a refund to the original payment card, they were exploring alternative compensation options, including a voucher that could be used at another Warwick hotel. However, after several days of discussions through Trip.com, the hotel suddenly changed its position. The compensation was reduced from CHF 400 to CHF 170, and we were told that a refund to the original payment card was the only option available after all. The previously discussed voucher option disappeared without explanation. The incidents themselves were unacceptable, but the handling of the aftermath was even more disappointing. A hotel that acknowledges responsibility for a guest injury, severe service failures, and a potentially dangerous situation, only to later reduce the compensation and reverse its previous assurances, demonstrates a troubling lack of accountability. I have stayed in many high-end hotels around the world, and I have never encountered such a combination of safety issues, operational failures, and inconsistent customer service. For a hotel charging luxury-hotel rates, this experience fell far below any reasonable standard. I cannot recommend this property."