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9.5/10
Amazing
GGuest UserThe breakfast was beyond my expectation, the front desk service was very good, the transportation was also very convenient. There was a tram going directly to the city center. There was a relatively large COOP one tram stop away. I will stay here again in the future.
GGuest UserIt's OK, the normal standard for this brand. I read the reviews saying there is a Swiss one-day transportation card, but I didn't receive it by email. I asked for it when I checked in. They said they would send it to me, but they didn't give it to me until I checked out. Forget it, I just passed by.
GGuest UserVery good stay. Reception staff very friendly and helpful. Hotel foyer area looks impressive, but the rooms were slightly lacking…they were clean and well decorated but I wasn’t a fan of the open shelving for clothes, there was no hairdryer (can be requested from reception), no fridge/minibar and only 1 towel for 2 guests? These were small issues though, and were the only minus points. Right behind the hotel, a 2 minute walk, is the rail station straight in to Geneva which was a huge benefit. The only other thing I would point out is that the free shuttle from the airport needs to be arranged/booked in advance, easy enough but I didn’t realise until arrival at the airport.
GGuest UserI enjoyed my stay.
Pros: location, very helpful front desk, lovely breakfast
Cons: no fan in the bathroom, the hairdryer would stop working every two minutes and I’m pretty sure my AirPods were stolen.
GGuest UserThe room was well-appointed and spotlessly clean, the overall environment was pleasant, and the service was excellent! The hotel reception is conveniently located above a COOP supermarket. Guests can take the elevator directly from the underground parking garage to the lobby on the 0th floor, which is extremely convenient. The only minor drawback was that the room felt a bit small. While two 28-inch suitcases on the floor would certainly obstruct movement, we found that placing them on the bay window freed up a lot of space and made the room much more comfortable.
WWinnie/This kind of old-fashioned absolute landscape hotel is actually not an ideal place to enjoy the services of a five-star hotel. Because the hotel's service attitude varies from person to person, it feels very uncomfortable and shows their unprofessionalism and lack of empathy for earthlings, which is a pity! The so-called civilization and quality reveal many narrow local cultures in them. This is very out of line with Switzerland - the seat of the United Nations! Not neutral either!
JJust Olya/Good hotel if you want to be on the promenade but some 30 minutes walk to the station. However hotel can help with the taxi if you need one. Rooms were clean and airconditioned. Good hotel however for my feeling it’s more of a 4 stars than 5.
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