Loved many things the ambiance, the building, the location, the reception staff (Paulina) , the concierge , hallporters, and the housekeeping (luis). The corridors are even more beautiful than George V The problem with the spa is that they are fully booked by non guests so it was really hard to find a spot and the spa looks more like a club than a five star hotel. Definitely loved the japanese restaurant inside the hotel. The restaurant itself is a reason to go back. But.... Breakfast is completely disappointing - it might get better a la carte - service to the table take a lot of time- and also room service has a lot of room for improvement. Also the lighting could be better allowing dim lights in the bathroom at night