Ibis Genève Centre Lac Reviews

good location good service

Hotel is located right at heart of city but the room was too small for the price. In Geneva, free transport pass is given to tourist - so location is not really so important - something I was not aware of when booking. Staff in hotel is superb and 5 Star quality.

Good services, breakfast is not too good

BON ACCUEIL ET PERSONNEL A L'ECOUTE. LE BASIQUE ATTENDU EST PRESENT. MERCI DE ME FAIRE PARVENIR MA FACTURE SVP.

Excellent location and services, but the room is a bit small

Everything just perfect. Great Location. Sophisticated rooms. Breakfast could have been a bit more generous considering the price. However this is Switzerland, oder?! Have problems with the invoices of Ibis though. It seems like they always show less on the invoices than the amount that has actually been paid. Thats of course Not the Hotels fault but due to booking system. How can that bei Figured Out?

Staff are okay. Rooms are too small. Breakfast is okay.

Near to train station . However room is very small but expected

Good location

The room is 15 square meters. It is indeed not very spacious after putting down a large bed, but the basic facilities are available and relatively easy to use. But it is not very "friendly" to Chinese people, because there is no kettle or any glass cups in the room. I had to borrow a kettle from a local colleague to drink hot water and tea. In recent years, many hotels in Europe have provided kettles. This is the first hotel I have encountered that does not provide kettles. It is recommended to provide them for the convenience of Chinese tourists. The quality of breakfast is pretty good, a typical white restaurant, with cold milk soaked in cereal (many kinds), hot eggs and sausages (salty), bread (variety), cheese (several kinds), fruits (usually bananas, etc.) every day Oranges and green apples. I ate strawberries on the last day (although they weren’t very tasty). I was full but a bit tired after eating them for more than ten days in a row. It is recommended that I try something different every day. In addition, there are no vegetables at all, including European hotels. Served tomato slices and cucumber slices. The hotel waiters are quite enthusiastic and will say hello every morning when they meet at breakfast. However, the professionalism of the people at the front desk is worrisome: On the day of check-in, I arrived at the room and took out my luggage. However, a gentleman said that the room was wrong and that the floor needed to be cleaned and that I needed to be moved to the 6th floor. I was a little confused. I was angry, but later I cooperated with the move. I felt that it was due to the lack of seriousness of their front desk staff. The night before check-out, I went to the front desk to ask if there were any procedures because I applied for an hour late check-out, and a black guy was on the computer. After some operations, it was confirmed that no other procedures were required. As a result, I returned to the hotel at 12:30 that day to go upstairs to pick up my luggage. I found that I couldn't get on the elevator at all, so I had to go to the front desk. The gentleman who asked me to change rooms on the day of check-in handled it skillfully. Then I could take the elevator back to my room normally. I think this is also the standard practice for late check-out in China. I wonder if the black guy took the job after training. On the day I checked in, I applied for a public transportation card in Geneva, but the white man asked his colleague to open a written card for me. I was surprised because the city of Geneva changed it to an electronic card a year ago. I don’t know why he still has it. I was able to open and write cards. After struggling for a while, I decided to change it to an electronic card. I asked for my email address and received it quickly. But it always makes me feel that their business is unskilled and brings some unnecessary trouble to the guests. In addition, this hotel is very close to the train station, a 3-minute walk away, and almost a 3-minute walk to the lake. The location is convenient. There are many restaurants downstairs next to it, which is convenient for eating. The street is noisy at night, but the sound insulation effect of the glass in the room is good. Once the window is closed, you can basically not hear the noise outside. There are several night clubs around, which are said to be the best in Wa City. The neighborhood feels different from the hotel I stayed in before.

The hotel was very conveniently located for us, within walking distance of the station.

The room is compact, the bathroom is separated from wet and dry, no exhaust fan, hair dryer, and no hot water kettle. We arranged a room on the street next to the elevator. The elevator was quiet and the street was noisy. Check-in and check-out were quick, the reception staff were nice and could store luggage. Not far from the train station.

The hotel is not far from the train station, which is relatively convenient to get to. The room facilities are pretty good, but the external environment is really bad. There are *** downstairs and opposite. There are *** everywhere, and some idle *** are standing there. There is not a strong sense of security on both sides of the street. Overall, I still do not recommend this store. You can choose from ibis, just go to this store

The hotel has very good services, clean rooms, rich breakfast, good service, it is close to the lake, the only unfavorable point is that around the hotel there are ************ and many drunks in the streets, Before booking, none of this is announced, they should have advance notice so that people traveling as a family with small children can define whether it is the best option or not.