The Ritz-Carlton Hotel de la Paix, Geneva

The Ritz-Carlton Hotel de la Paix, Geneva Reviews

The Ritz-Carlton Hotel de la Paix, Geneva

Quai du Mont-Blanc 11, Grottes-Saint-Gervais, Geneva, Canton of Geneva, 1201, SwitzerlandView Hotel Details
The Ritz-Carlton Hotel de la Paix, Geneva
The Ritz-Carlton Hotel de la Paix, GenevaThe Ritz-Carlton Hotel de la Paix, GenevaThe Ritz-Carlton Hotel de la Paix, Geneva
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The Ritz-Carlton Hotel de la Paix, Geneva Guest Reviews

4.6/5
Great
43 review
Verified reviews
Location4.8
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(43)
Positive reviews(42)
Reviews with photos/video(9)
Awesome stay(9)
Friendly owner(6)
Convenient location(6)
Loved the view(4)
Negative reviews(1)
Guest User
Mont Blanc Suite
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 10, 2023
Alexis from reception is AMAZING! He went the extra mile to make my friend comfortable despite not being able to speak a foreign language. Alexis made sure additional requests such as massages (as the hotel does not have an in-house spa) and courier pick-ups were as smooth as possible. What a man!
Response from Property: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. Is wonderful to see those great pictures taken from our hotel!It is always encouraging to hear positive feedback and read those great comments about our team. We hope to welcome you again soon whenever your travel plans brings you back to Geneva.Sincerely,Mariana ZunigaQuality Manager
Hector
Classic Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 16, 2023
The place is very strategic, close to shopping centers and close to my work. It's not wrong to choose a place here, highly recommended for friends who have needs here.
Response from Property: Dear Mr. Hector,We want to thank you for sharing your feedback. It is always encouraging to hear positive feedback and we are proud that you highly recommend our hotel.We hope to welcome you again soon whenever your travel plans brings you back to Geneva. Sincerely,Mariana Zuniga Quality Manager
Jillian
Junior Suite with Lake Front
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2023
A pleasant place, the place is very strategic with the city, easy to go anywhere. Service is also very friendly
Response from Property: We thank you for your positive review. Our hotel located in front of the lac, is indeed 10 min walking distance from the railway station and also 10 min walking to the city center. Our Ladies and Gentlemen look forward the pleasure to welcome you again.
little crab
Junior Suite with Lake Front
Stayed in Apr 2023
Travel with friends
24 review
4.7/5
Amazing
Posted on May 10, 2023
Good hotel with helpful staff. The location is perfect just next to the lake.
Response from Property: We are glad that our Ladies and Gentlemen helped you to spend an enjoyable stay.
Tamara
Mont Blanc Suite
Stayed in Jun 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Jun 10, 2023
Good quality, cleanliness is guaranteed
Response from Property: Thank you for sharing your feedback. We are happy that you were satisfied with the level of cleanliness as it is one of our priorities.
Guest User
Premium Room with Lake view
Stayed in Oct 2023
Booked for others
8 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Great hotel
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon whenever your travel plans brings you back to Geneva. Sincerely, Mariana Zuniga
Guest User
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in Aug 2024
Couples
30 review
4.8/5
Amazing
Posted on Sep 19, 2024
It's OK, the normal standard for this brand. I read the reviews saying there is a Swiss one-day transportation card, but I didn't receive it by email. I asked for it when I checked in. They said they would send it to me, but they didn't give it to me until I checked out. Forget it, I just passed by.
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Guest User
Premium Room with Lake view
Stayed in Jul 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Great river view, the environment is already great, the confirmation is very timely, almost confirmed in seconds, but it's just that the elderly have sensitive ears, and the noise along the road makes it hard to sleep, otherwise it's perfect
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Response from Property: Dear Guest User: Thank you for taking the time to rate your experience and pictures. We hope to welcome you back soon. Sincerely, Mariana Zuniga, Quality Manager.
Woshiwaixingren!
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in May 2024
Travel with friends
39 review
5.0/5
Outstanding
Posted on May 13, 2024
It's good. I've stayed here many times. It's good. Everything is good. I'll stay here when I come to Switzerland. The environment is OK. It's good. I've stayed here many times. It's good. Everything is good. I'll stay here when I come to Switzerland. The environment is OK.
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Guest User
Premium Room with Lake view
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
A great hotel with stunning views and convenient transportation, less than 10 minutes from Geneva Station. And the front desk helped upgrade to a lake view suite, and the view experience is unparalleled.
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Response from Property: Dear Guest User, thank you for taking time to rate your stay with us. We are glad to read you enjoyed your stay in our suite. We hope to welcome you back whenever your travel plan brings you to Geneva. Sincerely, Mariana Zuniga- Quality Manager
Guest User
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Very satisfied, the location is great, the service staff is super nice, I will stay here again next time I go to Geneva. 👍
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Guest User
Premium Room with Lake view
Stayed in Aug 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Aug 10, 2024
The facilities, environment and services are relatively old. The room is very small.
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Anonymous User
Deluxe Lake View, Guest Room, 1 King, Lake View
Stayed in Mar 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Mar 17, 2024
The location of the Ritz-Carlton Hotel is very central. It is next to the Mont Blanc Bridge. Just across the bridge is the Flower Clock. It is only a ten-minute walk to Dior. The service here is very good. From the front desk to the concierge, they are polite and allowable. I delayed check-out until 1:30. There is also a Chinese restaurant Hongyun next to it, which is quite delicious. The only drawback is the hotel restaurant. The food in the restaurant on the first floor is very average. Breakfast is not a buffet, but is ordered from the menu. The advantage is that other hotels charge extra for ordering omelettes, but here it is included in the breakfast.
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Response from Property: Dear Guest, Thank you for your rate and comments. We are glad to read that you had a very good service during your stay. We hope to welcome you back soon. Sincerely, Mariana Zuniga- Quality Manager
jingtong jin
Lake Front Suite
Stayed in Jul 2023
Couples
74 review
5.0/5
Outstanding
Posted on Jul 21, 2023
The location is very good, the room can see Lake Geneva and the Jet d'Eau Fountain, but parking is inconvenient, there is no parking lot, you have to park in a public parking lot far away, or in a parking space in the courtyard, you can park for up to 2 hours at a time, and pay a parking fee every 2 hours, about two to three hundred RMB a day. And the house price is several times that of the Ritz-Carlton in Berlin~
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6/7
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback and see those great pictures taken!We hope to welcome you again soon whenever your travel plans brings you back to Geneva.Sincerely,Mariana ZunigaQuality Manager
Guest User
Junior Suite with Lake Front
Stayed in May 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Switzerland is really beautiful! Very good, but expensive!
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Response from Property: Dear Guest User: We appreciate your review, thank you for taking the time to rate your stay with us. We hope to welcome you back soon. Sincerely, Mariana Zuniga, Quality Manager.