Guest User
February 21, 2024
The second time I checked in, I said that the rooms in Genting were terrible. I spent some money to stay here even though I knew it was not worth the price. But this time I was speechless when I checked in. It is reasonable to register with two names for two rooms. The hotel is hard. It said registering with one name, then all the guests had arrived and added their names back, but it turned out that they couldn't change it if they asked the agent to change it. Then they contacted customer service, and the front desk said they needed to communicate with the guests. This is obviously a trick, is it Messi? The so-called Forbes, the quality of the front desk is also mixed. The front desk had a dark face the whole time as if she owed her money, and her speech was rude. Is this service attitude not shameful to Forbes? Even if other people can serve, but with such a front desk, the overall feeling is There are negative reviews, and the dinner provided by the hotel feels like a staff meal. The chicken has been frozen in the refrigerator for a long time. No wonder the mini bar charges so much money but dinner is provided. The breakfast is not bad, but this is Genting. , I said it is better to go to Singapore and Macau to gamble. The food is not delicious and the ladies are stingy. Anyway, you will know after being here once. As for the hotel, it depends on your luck. If you encounter someone with a bad attitude, you will pay for it and feel uncomfortable. The water for bathing is also not warm. It’s stable, and there’s no view outside the window. Genting is really not worth coming to anyway. There are many interesting places in Malaysia. The price of Ruma in downtown Kuala Lumpur is twice as low and the service is much better. There are many complaints. Genting has become unfriendly this time. Discourage withdrawal⋯
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