Swiss-Garden Hotel & Residences, Genting Highlands
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Swiss-Garden Hotel & Residences, Genting Highlands
Windmill Upon Hills, Jalan Permai, Genting Highlands, Pahang 69000, Malaysia
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Last booked 3 hrs ago
Highlights
Free parking
Ideal location
Lots to do
Great views
Delicious breakfastAmenities
Sunbathing Area
Outdoor swimming pool
Sauna
Massage Room
Fitness Room
Public parkingFree
Tennis Court
Restaurant
All amenities
Property Description
Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 5 minutes from Genting Skyway. This family-friendly hotel is 2.9 mi (4.7 km) from Genting Highlands Premium Outlets and 5.8 mi (9.3 km) from Chin Swee Cave Temple.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones.
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8.4/10
First time stay here and it gave me good experience. Price also reasonable
All 1,395 reviews
Surroundings
Airport: Sultan Abdul Aziz Shah Airport
(60.8 km)
Train: Batu Caves
(31.5 km)
Train: Kampung Batu
(35.3 km)
Landmarks: Butterfly Wonderland
(530m)
Landmarks: Footballhub @ SkyArena
(560m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Executive Two Bedrooms Residence
1 Double bed and 1 Single bed
64-70m² | Floor: 22-36
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Shower
Check Availability
4
Deluxe King Room
1 King bed
34m² | Floor: 6-32
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Check Availability
4
Deluxe Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability
5
Premier Two Bedrooms Residence
2 Double bed
73-76m² | Floor: 22-36
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Shower
Check Availability
5
Deluxe Twin Room
2 Single bed
34m² | Floor: 6-32
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
1,395 reviews
- Cleanliness8.6
- Amenities8.2
- Location8.6
- Service8.3
Average for similar properties in Genting Highlands
Review summary
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Service Quality: The staff were often noted for their friendliness and efficiency, providing smooth check-in processes and promptly resolving issues. The hotel's service is generally seen as welcoming and helpful, enhancing the overall guest experience.(based on 187 reviews)
Chellebration99
December 9, 2025
We have a great stay here.
Everything is so convinient. The view is amazing from our room. I can recommend to my friends and family Staying here.
Anonymous User
December 8, 2025
Overall we have a pleasant stay at Swiss Garden Genting, hotel has provided several excellent services to in house guests
Anonymous User
December 7, 2025
Hotel is so hard to contact. All their numbers, not available. It keeps ringing. We are trying to call them because we left our shopping items worth 2000 ringgit. But it seems no one is manning the front desk been whole day we are trying to call them.
FSHSG
November 29, 2025
Nice stay for a short vacation in genting highland.
The rooms are big and the beds are comfortable. Breakfast just average.
Guest User
November 26, 2025
Generally clean rooms. Breakfast variety also doable but not fantastic. But for the price, it is worth staying.
Dexter Tai
November 3, 2025
For its price. Very decent. Amenities was excellent. However one of the plastic wrapped slippers had oily and sticky coating around it. Quite disgusting.
Experienced Traveller
November 3, 2025
It was very worth staying here at Swiss Garden Hotel. Sunday was overcrowded, but everything is decnet. breakfast is nice and the view from the restaurant is so beautiful.
チッチとアジーズ
November 17, 2025
Good view from the room.
They kindly changed, but most of the towels were old and tone.😅
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Sauna
Massage Room
Fitness Room
Public parking
Free
Tennis Court
Restaurant
Café
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Guest Laundry
Outdoor swimming pool
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Garden Terrace
Style: A la carte, Buffet
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Family-friendly, Traditional
Dining options: Reservations available, Property guests only
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Business services
Multi-Function Room
Meeting Room
Additional charge
Wedding Service
Front desk services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Wake-Up Call
Languages spoken
English
Chinese (Mandarin)
Malay
Food & drink
Café
Room Service
Public areas
Gift Shop
Non-Smoking Floor
Elevator
No Smoking in Public Areas
Garden
Smoking Area
Health & wellness
Tennis Court
Fitness Room
Massage Room
Sauna
Sunbathing Area
Foot Bath
Activities
Game Room
Cleaning services
Laundry Service (Off-Site)
Guest Laundry
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Children's Playground
Kids' Club
Children's Pool
Accessibility
Braille Signage
Pool Ramp Available
Stair-Free Property Entrance
Safety & security
CCTV In Public Areas
First-Aid Kit
Access Control System
Fire Extinguisher
Security Personnel
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MYR 150.00 (approx. CAD 50.44) per person per night Extra cot: MYR 50.00 (approx. CAD 16.82) per person per night |
Children 3 years old and over | MYR 150.00 (approx. CAD 50.44) per person per night |
Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | MYR 30.00 (approx. CAD 10.09) per person |
Children 12–17 years old | MYR 43.00 (approx. CAD 14.46) per person |
Adult | Buffet:MYR 43.00 (approx. CAD 14.46) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2019
- Number of Rooms: 370
Phone:+60-3-92130777
Email:reservation@shrgh.swissgarden.com
Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 5 minutes from Genting Skyway. This family-friendly hotel is 2.9 mi (4.7 km) from Genting Highlands Premium Outlets and 5.8 mi (9.3 km) from Chin Swee Cave Temple.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones.
Frequently Asked Questions
Does Swiss-Garden Hotel & Residences, Genting Highlands have breakfast?
Yes, Swiss-Garden Hotel & Residences, Genting Highlands have the high-rated breakfast including: Western, Chinese, Asian. Does Swiss-Garden Hotel & Residences, Genting Highlands have breakfast?
What times are Swiss-Garden Hotel & Residences, Genting Highlands check-in and check-out?
Swiss-Garden Hotel & Residences, Genting Highlands check-in time is 15:00 and the check-out time is 12:00.What times are Swiss-Garden Hotel & Residences, Genting Highlands check-in and check-out?
What is Swiss-Garden Hotel & Residences, Genting Highlands cancellation policy?
The cancellation policy for Swiss-Garden Hotel & Residences, Genting Highlands varies depending on the type of room and booking conditions.What is Swiss-Garden Hotel & Residences, Genting Highlands cancellation policy?
How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands?
Prices at Swiss-Garden Hotel & Residences, Genting Highlands change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands?
What is the cloest airport from Swiss-Garden Hotel & Residences, Genting Highlands?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 58 mins from hotel by car (60.8 km).What is the cloest airport from Swiss-Garden Hotel & Residences, Genting Highlands?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are Swiss-Garden Hotel & Residences, Genting Highlands nearby landmarks?
Swiss-Garden Hotel & Residences, Genting Highlands locates at the center of Genting Highlands. The nearby landmarks include Butterfly Wonderland, and it is 530m from your search (straight-line distance).What are Swiss-Garden Hotel & Residences, Genting Highlands nearby landmarks?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 61.61KM |
| Nearest Train Station | Batu Caves |
| Distance to Train Station | 31.47KM |
| Average Price From | CAD143 |
| Hotel Star Rating | 5 |