Tien Hotel Georgetown

Renovation ongoing and likely to be going on for at least a month. Was not informed before booking. The location is convenient but the room and shower are really small. One of the 3 rooms booked had a malfunctioning AC which was not rectified during the duration of the stay despite complaints to the staff. Won't be returning for my 4th time for sure.

The hotel location is right on the hot spot of Georgetown. But it goes with noise at night until 2am. So if you plan to be partying at night it's ideal and walking distance to Love Lane and all Georgetown touristic areas. But if you wish to sleep and relax after midnight definitely not the right hotel for you. The room was OK in terms of size but a lot of mosquitoes coming from the bathroom drain. I've killed at least 50 of them thanks to a mosquito raquet 🤣 The tip is to close the bathroom curtains so they don't get in the bedroom. Humidity in the room had the paint peeling off. For the price I don't think the room quality was enough. Specially for the humidity and mosquitoes combination. The breakfast menu was not available but you can easily go down the street and eat at ease or order with the application grab. No bar available in the hotel. The shared areas are clean. Loved that you have to take off your shoes at the entrance. There are stairs to get into the hotel but they help you with your luggage. The first time you arrive you need to ring the bell for them to come open for you. Small door not easy to spot at first. I suggest to the hotel to stick the name directly on the door at eye level and big to avoid confusion. I've uploaded a picture of the door for you to not get lost. After you check in they will give you the door code so easy for you to get by. Staff has been helpful when asked but not interacting or giving you suggestion or asking you how things are going. I've rated cleanness average because there was a lot of hair in the bathroom when I arrived. Had to literally take it off during 5 minutes. Thick long hair... Not sure how they didn't spot it. Apart of that they were cleaning all right the rest of the stay. Internet was not easy to get when in the room but in common areas or close to the door of the room works better. Don't save on a sim card and buy at the airport for having internet at all times on your phone. Will help you with maps and outside anyway. The taxi from the airport was very convenient only 30 minutes and I ordered with grab came within 5 minutes. Hope this information helps 🌹

Overall a pleasant stay but for the price we paid, there are better options. No activities or any programmes. The poolside bar is not open for business. It took a while to get the smart TV to work with Netflix ourselves.

Staffs were friendly and room was spacious.