Chulia Mansion Reviews

Good place to live with， strongly recommend for this hotel location

The price is affordable and very suitable for backpackers. There is a bus terminal not far away and there are many routes to different corners of Penang. The top floor of the hotel is a restaurant, which is a gathering place for drinkers at night.

Location is perfect. hotel is so-so. many better price hotels available in vicinity. many hotels naming 'chulia' because the place is known as chulia street. no hot water kettle, many offices in the same small building. dont change money near this place. absurd rates. go to little india main road.

Over-rated at best. The public area on Level 1 where our room was located was worn out. The water pressure in the sink was a joke. The heater for the shower produced only luke-warm water even when set at Maximum. The electrical plugs did not work. The refrigerator was at best erratic - worked sometimes and did not work at other times. The room safe was operated with a key - hardly re-assuring. The only thing this property had going for itself was its central location.

The hotel has a very nice appearance and was once a nice place to stay, I imagine. The lobby and common areas are very pleasant and have some nice artwork. But management has terribly neglected the hotel by cutting costs. Electric outlets don't work, wifi is iffy, no English channels on TV, the cafeteria is closed so "breakfast included" means brought from off premise to your room at precisely 8:00, which is poor for early starters and late sleepers both. Our superior room had a bad odor so we elected to move rooms after two days, causing us to downgrade to a standard room. The odor was less acute, but the paint was peeling in the shower in both rooms. The worst of all was the laundry. The pillows are smelly and the bath towels will leave you covered with a very disagreeable odor. I hate to write a bad review, especially when the staff was so cordial, but bedding and towels need to be clean. That's really not too much to expect. I would not stay here again under any circumstance.

Do not bother to put in request for a room far away from the mosque. They give me, the room right next to the mosque. And the room is not sound proof. I think the management now is different from a couple years before. Other than that, the location is great to walk around Georgetown. Many delicious food around and in walking distance.

The bed was rock hard and squeaky, towels were musty and shower smelt of sewage. It’s also next to a mosque so the prayers can get quite loud. I could hear furniture dragging above me in the middle of the night too. Gave 2 stars for friendly enough staff — nothing stellar but alright. There are better places to stay near chulia street. Would give this place a miss.

Absolutely underwhelmed. Stayed here pre-Covid-19. The hotel is under new management who greet you officuously. Price has increased 30% but.....Gone are the welcome drink vouchers, gone is the restaurant buffet breakfast, gone is the free ice cream on the roof top bar. In fact the roof top bar was not open and the restaurant is now a cafe seemingly catering only for staff and their family members. Will never stay here again at any low price

I have stayed here many times. The hotel closed for the MCO but was re-opened in May 2022 by Moxy, a multi national hotel group. The Tripadvisor entry is the same as it always was and is now totally misleading. The visitor posts which the hotel has highlighted are from the previous regime and are now equally misleading. A feature of this hotel was the excellent buffet breakfast presided over by the resident chef. Free breakfast is still advertised but it does not exist. The dining room is closed and so you will have to pay to eat out. Which also means that the free tea, coffee and cookies which you could help yourself to during the day are also gone. They still advertise the rooftop bar with a free drink each day. But the rooftop is bar with its friendly and attentive Bangladeshi barman is closed. As is the jacuzzi and free icecream. The montage of photographs the company puts up on Tripadvisor still show the breakfast and the rooftop bar and jacuzzi. Deliberately misleading! Tea and coffee in the room is now reduced to horrible little three part instant sachets. The advertised electric kettle does not exist. You get hot water from a machine outside in the corridor. Also the free bottled water advertised does not exist. There is a flat screen TV, as advertised. All channels are fuzzy and none are English speaking. The room safe, as advertised, is there, but does not work. Amazing for this day and age there are no USB ports in the room. Redecoration has not happened. My shower had lots of peeling paint. There is a mosque next door so and the loudspeakers can be heard in every room so expect noise just before 9 pm and again at 6 am. There are lots of hotels in the area so give Chulia Mansion a miss!

Very centrally located. Not the newest hotel anymore...but clean. Mostly small windows that don't open. Reception was initially* nice, but inconvenient. We were unlucky that it rained heavily the night we arrived and the rooftop bar is not covered (we were still the only guests to improvise and eat outside the entrance and didn't regret it: the food was fresh and delicious!). Our room 411 was directly below (good soundproofing). The next morning my wife woke up with half-wet hair. It was dripping from the ceiling and the outside wall was wet too. We waited a full 5 hours for a new room* - and then got the room on the other side of the headboard wall. Of course there were (old?) water stains above our heads here too. So we left after 2 days instead of the 5 days we had planned and paid for.