Macalister Hotel by Phc
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Macalister Hotel by Phc
Health Protected
No 3, Lebuh Nanning, George Town, Penang 10400, Malaysia
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With a stay at Macalister Hotel By PHC, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. This hotel is 2.3 mi (3.8 km) from Gurney Plaza and 4 mi (6.5 km) from Penang Hill.Show More
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4.4/5Very Good·Exceptional Service
Location is ok. Soufflé at Dessert shop at ground Floor is delicious
ThetehsAll 72 Reviews
Amenities
CaféLuggage StorageFreeWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Penang International Airport
(18.2 km)
Train: Bukit Mertajam Railway Station
(25.2 km)
Landmarks: Sun Yat-Sen Memorial Centre
(150m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
15
Deluxe King
1 King bed
25m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Bath Towel
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15
Deluxe Two Bedroom Suite
1 King bed and 1 Single bed
50m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Bath Towel
Check Availability
21
Premier King
1 King bed
32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Bath Towel
Check Availability
16
Deluxe Twin
2 Single bed
25m² | Floor: 2
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Bath Towel
Check Availability
15
Signature Two Bedrooms Suite
1 King bed and 1 Queen bed
48m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Bath Towel
Check Availability
14
Family Two Bedrooms Suite
1 King bed and 1 Queen bed
45m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Bath Towel
Check Availability
13
Premier Two Bedrooms Suite
1 King bed and 1 Queen bed
56m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Bath Towel
Check Availability
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Guest Reviews(72)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.3
- Location4.4
- Service4.5
Angieenqi
May 31, 2024
Macalister exceeded all my expectations! The room I was in was extremely spacious, providing more than enough room to relax and unwind. Located in a prime area, the hotel is surrounded by a variety of restaurants and convenient stores, making it incredibly convenient to find anything you need.
The hotel staff were super accommodating and went above and beyond to ensure our stay was comfortable. They were always ready to help with any request and even lent us a charging head for our entire trip, which was a lifesaver.
Would definitely recomend this stay to anyone visiting georgetown!
Thetehs
May 28, 2024
Location is ok. Soufflé at Dessert shop at ground Floor is delicious
dina
May 21, 2024
hotel was good, great location, everything was ok, thanksss
Anonymous User
May 17, 2024
衛生太差，很多塵，洗手間沒有清潔乾淨，頭髮，污漬都有。房間床單有污漬，頭髮。。有一天晚上甚至岀現巨大蟑螂。。
地點不錯，前枱職員態度很好。
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jovial
May 15, 2024
Great stay! Room was clean and toilet was well maintained. Toiletries were provided and well sufficient and replenished promptly. The hotel is located in a good area that is not too busy nor loud. Close enough to major attractions and goof food recommendations.
Guest User
May 15, 2024
Great value for this hotel. Located very close to amenities, and the room looked new.
chenyt2004
May 13, 2024
有100多年的老房子改建，整區都是。
旅館內部裝修很新很舒適。房間滿大的，乾淨整潔。床很好睡。
整體服務也滿好的。
附近一堆餐廳小吃和夜市。非常方便。
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Chja
April 25, 2024
Everything is very good. It’s just that the housekeeping didnt clean thoroughly (no wipe & floor vacuuming).
Or else it will be perfect
Guest User
April 16, 2024
其中一位男性前台服務員非常不禮貌，明明客户有￥100按金在酒店，足夠抵扣￥50的清潔費，他攔住下抱着孩子的孕婦，不讓我上車，很不禮貌地質問我，一直重複兩句 is you? Is you? 還有就是fixed? What’s that mean
起因就是因為第一天入住的時候太晚，發現被套上有污跡，但由於入住時間太晚，房間保潔人員已經下班，所以第二天早上在走廊的清潔人員説更換一下被套，他們當場質問我為什麼入住的時候不説😳當時正值馬來西亞假期，已經房滿了…最後溝通了很久才更換上。 
（13號）兩天後，我孩子不小心把被套弄上了污跡，我留了字條禮貌地要求，最後他們居然把我的字條扔掉了，把污跡包在裏面，有沒有給我更換，最後我回去的時候發現，跟他們協商，他們説兩天前已經更換過了，（備註：我一共入住五天），後來要聯繫攜程客服進行溝通，他們才萬般不情願給我更換上了
（15號）隔天中午，我打車外出，在大堂等車15分鐘，經理和前台客服在酒店大堂，他們沒有找我協商，後續我抱着孩子準備上計程車的時候，一名男職員攔住我的去路，質問我：前幾天説被單上有污跡的是你嗎？是你是你？是不是你？我當時腦袋一片空白，然後我回應説： it’s ok, We fixed. 他一直問我： fixed? Fixed? What is the meaning of fixed! 我跟他説，在我看來事情已經解決了，我然後他問我，是不是我兒子弄上污跡的。 跟我説需要￥50馬幣清潔費，前提是我入住的時候已經給了￥100，那是足夠抵扣清潔費用，而且我還未到退房日期。
其實他們可以打電話到我房間跟我溝通這個事情，，可以按門鈴，面對面跟我溝通，或者留一個memo 在房間溝通清潔費的事情，我可以接受付清潔費用，但不能接受攔住去路質問，這樣吃相太難看了。後來為這件事情我太生氣了，帶着現金去給他，並跟他説以上提議，他居然説那裡知道你什麼時候在房間，你的手提電話又聯絡不上（攜程客服跟我溝通的時候能打我電話呢），反正就是藉口一堆。 重點是酒店經理一直在旁邊，看着他這樣對顧客無禮無動於衷，最後我們越吵越激烈的時候才出現制止員工的無禮行為！附近有更加好的選擇，這個酒店是我住過最差的
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Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding crib: Free |
Breakfast
Breakfast not provided.
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Health Protected
Quite Clean
- 4.4/5
Health & safety measures
- Hand sanitizers available in common areas
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Sheets, towels, and clothing are washed at 60°C/140°F or hotter
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Property Description
- Opened: 2019
- Renovated: 2021
- Number of Rooms: 24
With a stay at Macalister Hotel By PHC, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. This hotel is 2.3 mi (3.8 km) from Gurney Plaza and 4 mi (6.5 km) from Penang Hill.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Make yourself at home in one of the 26 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Make yourself at home in one of the 26 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Café
Luggage StorageFree
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Restaurant
Restaurant
No additional info available
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