Anonymous User
January 28, 2024
Very good stay experience! The hotel rooms are antique, rich in Nanyang style and ancient Chinese charm; the breakfast is rich, with a variety of choices, and afternoon tea is also available; the environment is elegant, and the photos are very photogenic! The Nyonya restaurant on the first floor requires a reservation a day in advance, but I finally tried it, and it was very delicious! The hotel waiters are very friendly, but they don't speak Chinese, so communication is a bit difficult. Fortunately, there is translation software. When checking in, because the front desk manager did not understand the policy, additional taxes and fees were charged. After communicating with Ctrip, it was immediately confirmed that there was no need to pay. I have to give Ctrip customer service a thumbs up for this, the service is fast and efficient!
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