Hampton Inn Lexington/Georgetown

There's work going on in the property. The flooring on the main level is torn up and much of the carpeting needs to be replaced as it is in poor shape.

Not the property’s fault for the less than stellar ratings. Property was under construction and this wasn’t disclosed when reservation was made.

Every floor and most rooms were under renovation. Construction noise long hours and odors pervasive.

Standard Hampton experience, always great. Check-in was easy and staff were courteous and helpful. Price was lower than expected, but this is because the property is currently under renovation. That didn't bother us but be aware that this location is out dated and under construction while still being open. Pool and pool area were large and clean and we enjoyed a quick swim. Breakfast met our expectations and the free bottles of water at the check in counter were appreciated.

My only complaint is that the hotel is in the middle of a renovation and we were not aware when we booked it, Half the parking lot was filled with workshops for the contractors and furniture and plumbing fixtures that had been removed. Foyer and breakfast room were under construction.

We recently stayed at the HI Georgetown while visiting family around New Year. The hotel is located near the exit off I-75, but it is rather hard to find. The back of the building is visible from the I-75 south ramp onto US 62, but there’s no signage on that side of the building or at the lights. This is a fairly typical Hampton building, although older and a bit smaller than usual. It’s undergoing extensive renovations, so the lobby and common areas are a mess. But they seem to have accounted for that in the price. There are certain things I expect out of a Hampton, and the Georgetown location ticks off all the boxes well enough. The rooms are clean and comfortable with a microwave and refrigerator. There is a comfortable bed and clean bedding. TV was an older model flat-screen but worked fine. The bathroom could stand a little updating (the bathroom vanity is high and the tub is older), but it is perfectly adequate. The icemaker on our floor was broken, so I had to go up a floor to get ice. The public spaces were, as I said, a mess, particularly on the first floor. The lobby and breakfast areas were in the process of getting new flooring, and there was a lot of dust. However, they opened up additional breakfast seating in one of the first-floor rooms. The included breakfast is standard for Hampton – my only criticism was that the oa**eal was watery and undercooked. The coffee was good though, which isn’t always the case. There is a pool and a hot tub, which we didn’t use. Customer service was good, but not especially friendly. We were only there for a quick overnight and left early to get back home. The HI Georgetown may be better once the renovations are complete. For now, it is OK, particularly for a short stay, but not much more than that.

When we entered the room, I immediately felt like we had just rented at a 1 ⭐️ motel, highly over paying. This room was no different than an Economy Inn. Second floor smelled like raw sewage. Shortly after, I notice a large soiled spot on a bench in our room. I immediately went down to notify the clerk. The young man said he was notifihouse keeping right away. My son went into the swimming area, we were there about 20 minutes. After, we returned to our room. -There was still a bench, I assumed they had switched them out. Nope! I went into the bathroom, my son changing had just put dry underwear on, sat down on the bench to put pajamas on, SITTING IN THE SOILED SPOT. I called the front desk explaining my son is freaked out. He thinks he has sit in someone else’s bodily fluids! I ask if there was something he could do? Clerk said he reached out to housekeeping but there wasn’t anything. I told him I would remove it myself, where did he want it? The clerk agreed to come meet me in the hall to get foul, soiled bench. At this point, my son was in panic. He wanted out of this room and away from this hotel. He wanted to was his body, to remove someone else’s “stuff” from his body. WE LEFT! I returned after I got my son adjusted elsewhere. A different clerk was working. She explained to me, “the previous owner let this place go to sh!t, but they are working to remodel everything as quick as possible!” The first clerk disclosed he had complaints of the 3rd floor smelling too.

Mold in air conditioning unit. Mold in the bathroom. Wall paper peeling off. Dirty hallway. Indifferent staff

Very clean quite comfortable. I’ve had similar experiences every time that I book a stay in no matter what city or state. Breakfast is a treat to enjoy.