Bosenkan

Location is good. Service is bad. A male staff is rude and scolded us loudly in Japanese while we were at the lobby after our dinner.

Rooms are old. Dinner and breakfast is fair, the whole hotel maintained by foreigners from south east asia. The lobby will close on 10pm, and they will force you to go back to your room.

The onsen was very nice and relaxing. Clean facilities, comfortable atmosphere, and a great experience after a long day of travel. Would gladly stay again

Everything was great. The staff was very helpful and the room was big. It has a stunning garden with a feet onsen and the private onsens are very nice.

Many facility look like too old. Request improve Air condition Japanese language and difficult to adjust. When ask reception explain not understood and help too adjust. But I am not happy this service.

As always japanese service is excellent, they are very polite and friendly. However, even with their exceptional service, it could not compensate for the poor quality of the hotel. I like the size of room, the view, and the service. This is by far the worst of my Ryokan or on-sen hotel experience. First, the hotel is so stringy since they offer very limited services in the service. There is no free water (no free drink at the on-sen that most hotels will provide after finishing bathing), no free skincare products (even in the public bath), no enough activities in the hotel (only cartoon room, table tennis and kid room). Second, the breakfast and dinner is very disappointing. Taste is ok but the quality and the quantity is very questionable why I would spend this much for these meals. Finally, they provides only 1 outdoor and 1 indoor on-sens for each male and female which is very unfortunate. The facilities need Hugh improvement. I would come back to Gero again but not stay in this hotel.

The staff were very efficient and the room was clean and comfortable. Great location and would definitely recommend.

Good location checking in checking out fasted good price to go