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5 star

Filion Suites Resort & Spa
4.2/541 Reviews

Filion Suites Resort & Spa

Geropotamos|2.63km from Karavostasi Beach
We stayed here with friends for a week. This hotel is definitely not a five star hotel, more like a three star. I would like to make others aware that on check in you are expected to pay a 10 Euro a night tax, we were unaware of this. I did see signs on the check in desk stating that this charge is to be paid on check in, however none of the signs were in English!. All of the staff we met during the week were really nice, some of the names I remember are Regina, Kostas and Sofia. Our room was very spacious ( superior room) with a fridge, kettle, flat screen TV, full size ironing board with iron and a very comfortable bed. Our bathroom was great too, we had a shower cubicle and a separate bath. Plus a lovely balcony to sit out on. The whole area in which the hotel is located is very scenic and really quiet. The hotel itself is spotless, there were always staff cleaning, even late in to the night. The pools are very cold, we only used the main pool at the top of the complex and the little pool at the bottom. We did not use the spa or the gym which you have to pay for, so cannot comment on that. There were a few negatives which I will point out. Firstly the alcoholic drinks, these are awful. The beer is terrible and the cocktails were bad too. They use cheap shorts to make them, not branded alcohol such as Smirnoff etc. There is a happy hour between 4pm and 5pm where you can purchase cocktails, they were 5 Euro each. There is a little shop on the site where you can buy typical essentials, this shop also sells beer ( Mythos, Alpha etc) in cans in case you want a proper Greek beer. Now on to the food in the main dining area. I am not a fussy person and I will eat practically anything. But even I found it hard to find something nice to eat most days and nights. The food is typical mass produced catering. There was always fish, chicken etc. One night there was pork chops, they were very nice apparently, I didnt eat them. Chips are always available, even at breakfast time. They were always cold. There is a microwave oven to use if your food was cold. Coffee and tea are available, filter coffee too. Freshly squeezed orange juice in the morning, which was really nice. I had an issue with the fact that none of the food had any labels stating what ingredients the food contained. Not good if anyone has allergies. This was brought to the attention of the restaurant manager by myself and my friend, and the very next night there were labels on the desert section. However they were not there the next night. We hired a car for the week so didnt use the hotel shuttle bus to Bali beach. This hotel could be the 5 star it claims to be if they made a few changes. The majority of the other hotel guests were lovely but there were a few , quite rowdy people who, somehow, managed to get very drunk on the rubbish drinks. Evening entertainment was poor, there was a clown ( who was searching for children), a magician and some Greek dancers. I would not stay here again.

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Breakfast

Filion Suites Resort & Spa
4.2/541 Reviews

Filion Suites Resort & Spa

Geropotamos|2.63km from Karavostasi Beach
We stayed here with friends for a week. This hotel is definitely not a five star hotel, more like a three star. I would like to make others aware that on check in you are expected to pay a 10 Euro a night tax, we were unaware of this. I did see signs on the check in desk stating that this charge is to be paid on check in, however none of the signs were in English!. All of the staff we met during the week were really nice, some of the names I remember are Regina, Kostas and Sofia. Our room was very spacious ( superior room) with a fridge, kettle, flat screen TV, full size ironing board with iron and a very comfortable bed. Our bathroom was great too, we had a shower cubicle and a separate bath. Plus a lovely balcony to sit out on. The whole area in which the hotel is located is very scenic and really quiet. The hotel itself is spotless, there were always staff cleaning, even late in to the night. The pools are very cold, we only used the main pool at the top of the complex and the little pool at the bottom. We did not use the spa or the gym which you have to pay for, so cannot comment on that. There were a few negatives which I will point out. Firstly the alcoholic drinks, these are awful. The beer is terrible and the cocktails were bad too. They use cheap shorts to make them, not branded alcohol such as Smirnoff etc. There is a happy hour between 4pm and 5pm where you can purchase cocktails, they were 5 Euro each. There is a little shop on the site where you can buy typical essentials, this shop also sells beer ( Mythos, Alpha etc) in cans in case you want a proper Greek beer. Now on to the food in the main dining area. I am not a fussy person and I will eat practically anything. But even I found it hard to find something nice to eat most days and nights. The food is typical mass produced catering. There was always fish, chicken etc. One night there was pork chops, they were very nice apparently, I didnt eat them. Chips are always available, even at breakfast time. They were always cold. There is a microwave oven to use if your food was cold. Coffee and tea are available, filter coffee too. Freshly squeezed orange juice in the morning, which was really nice. I had an issue with the fact that none of the food had any labels stating what ingredients the food contained. Not good if anyone has allergies. This was brought to the attention of the restaurant manager by myself and my friend, and the very next night there were labels on the desert section. However they were not there the next night. We hired a car for the week so didnt use the hotel shuttle bus to Bali beach. This hotel could be the 5 star it claims to be if they made a few changes. The majority of the other hotel guests were lovely but there were a few , quite rowdy people who, somehow, managed to get very drunk on the rubbish drinks. Evening entertainment was poor, there was a clown ( who was searching for children), a magician and some Greek dancers. I would not stay here again.

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Top rated hotels in Geropotamos

Searching for hotels near Karavostasi Beach? Compare room rates and reviews to find your ideal stay.
The Royal Senses Resort Crete, Curio Collection by Hilton
4.5/570 Reviews
The hotel offers an excellent buffet breakfast with both cooked and continental offerings. Dinner can be taken in buffet restaurant, or you can take a discount of €15.00 per person in Mitato that has Cretan dishes. Buffet food can be uninspiring and been sitting around for hours, however this is not the case here. Good selection which is continuously checked and replenished. Cretamos restaurant was not open during our stay. Platia pop up style restaurant does an excellent range of Greek dishes at lunchtime in a taverna setting. Lovely pool area that has both warmed and ambient temperature pools. Separate spa area with indoor and outdoor pools. Advertised as the largest spa in Crete. There is a shuttle minivan down to the beach 5 minutes away that is shared with sister hotel Royal Blue Resort. Beach is sandy and protected by a breakwater so the water is calm to swim in. Nearest town is Panormos which is €8 in a taxi or there is a mini train available. Very little open when we visited, as it was early season, but found a nice taverna for dinner in the town square. Mnepeketi does great food and has very friendly service. The one thing that stands out here is the staff. They are always friendly, helpful and accommodating. They all deserve praise but special mentions go to Leonadis in the lobby bar, Erini in Gea restaurant who were super friendly. We changed rooms, mid stay to one with the sun on the balcony, and the this was handled promptly and hassle free. Special thanks to Michael who took us to view a couple of room options and moved our luggage. All in all a great hotel, but not for people looking for a lively location. Live music and DJ most nights at the hotel, but would need to travel to nearby towns for a livelier scene.
Filion Suites Resort & Spa
4.2/541 Reviews
We stayed here with friends for a week. This hotel is definitely not a five star hotel, more like a three star. I would like to make others aware that on check in you are expected to pay a 10 Euro a night tax, we were unaware of this. I did see signs on the check in desk stating that this charge is to be paid on check in, however none of the signs were in English!. All of the staff we met during the week were really nice, some of the names I remember are Regina, Kostas and Sofia. Our room was very spacious ( superior room) with a fridge, kettle, flat screen TV, full size ironing board with iron and a very comfortable bed. Our bathroom was great too, we had a shower cubicle and a separate bath. Plus a lovely balcony to sit out on. The whole area in which the hotel is located is very scenic and really quiet. The hotel itself is spotless, there were always staff cleaning, even late in to the night. The pools are very cold, we only used the main pool at the top of the complex and the little pool at the bottom. We did not use the spa or the gym which you have to pay for, so cannot comment on that. There were a few negatives which I will point out. Firstly the alcoholic drinks, these are awful. The beer is terrible and the cocktails were bad too. They use cheap shorts to make them, not branded alcohol such as Smirnoff etc. There is a happy hour between 4pm and 5pm where you can purchase cocktails, they were 5 Euro each. There is a little shop on the site where you can buy typical essentials, this shop also sells beer ( Mythos, Alpha etc) in cans in case you want a proper Greek beer. Now on to the food in the main dining area. I am not a fussy person and I will eat practically anything. But even I found it hard to find something nice to eat most days and nights. The food is typical mass produced catering. There was always fish, chicken etc. One night there was pork chops, they were very nice apparently, I didnt eat them. Chips are always available, even at breakfast time. They were always cold. There is a microwave oven to use if your food was cold. Coffee and tea are available, filter coffee too. Freshly squeezed orange juice in the morning, which was really nice. I had an issue with the fact that none of the food had any labels stating what ingredients the food contained. Not good if anyone has allergies. This was brought to the attention of the restaurant manager by myself and my friend, and the very next night there were labels on the desert section. However they were not there the next night. We hired a car for the week so didnt use the hotel shuttle bus to Bali beach. This hotel could be the 5 star it claims to be if they made a few changes. The majority of the other hotel guests were lovely but there were a few , quite rowdy people who, somehow, managed to get very drunk on the rubbish drinks. Evening entertainment was poor, there was a clown ( who was searching for children), a magician and some Greek dancers. I would not stay here again.

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