Hotels Near Arte Plena - Casa Galeria in Goiania

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We checked in around noon, went up to the room extremely tired and took a long nap before leaving again. We noticed there were no blankets in the room even though it is 9 degrees celsius in the city. We arrived again at night and requested blankets and extra pillows. First: The cleaning of the room is questionable as well as its condition. We waited forever for the blankets and we called again for it. We were told they were coming. That was around 11:15PM. WHAT KIND OF HOTEL IS THIS THAT LEAVES GUESTS WITHOUT BLANKETS? We waited too long and went downstairs to ask and we were told to wait. Went downstairs a second time at approximately 12:40AM and asked where  we could go to personally grab the items. I find that this hotel leaves their staff without enough support, I believe. Employees seem very unhappy working here and unwilling to please guests with simple things like service with a smile or a blanket. The room also did not have a TV remote. Horrible first impression of this hotel. Breakfast was ok. Coffee not good, but that could be a matter of taste. Even though towels were requested, they did not leave us with towels. We had to hunt them down and when we got them they were like kitchen rags. One employee was friendly and spoke english. He worked on Saturday night. The majority were not too friendly. The pillow and sheets were stained. I think mine had blood. It was so late when I noticed that I didnt even feel like letting them know cause I knew they would not care. Parking is advertised on *********** as free but we paid at checkout. Who knows? Never staying there again.

Ótimo hotel, café da manhã tem muita variedade, quarto muito limpo, preço excelente, fica em uma ótima localização com tudo perto. Funcionários atenciosos. Tratam a gente muito bem. Obrigada por tudo

I was hosted from September 02 to 03 in room 403 with an unsupportable smell of mofo, only 1 lift working, around 2 a.m. 6 people entered room 404 with high conversations, laughs and battered in the door, I called ten times at Reception by number 9 and no one answered, at 2:40 am I got down the Reception and reported the situation to the receptionist who called in the room, however, the noise didn't stop at 3:20 am I called again at the reception this time the respondent answered and Unfortunately, he said he had connected to the room and the person denied the grip in the room that lasts up to 5 a.m. I don't recommend anybody, room and all dirty infrastructure, very weak breakfast for a daily expensive.

A well-located hotel for those who want to shop in 25 and the surrounding area. Good value for money, but book online. If you leave it at the counter and finish it, you won't get a good price!

SENSACIONAL, hotel aconchegante, limpos, cama maravilhosa, pessoal desde a recepção, limpeza e o café de um carinho e presteza inigualável. AMEI e voltarei com certeza. Lugar perto de tudo é seguro, quem optar por comprar algo para comer no Hotel ele oferece toda infra estrutura, tem microondas, forno, talheres e pratos e um ambiente agradável Para fazer sua refeição. Tem lugar para as crianças brincarem dentro do Hotel. Andar só para mulheres, achei um diferencial que não encontrei em vários hotéis que já me hospedei.

Excellent location, free parking, room with availability of 2 waters, 2 social club cookies and 2 free chocolates. Breakfast is the only point that I see with the possibility of improvement in terms of item diversification.

I was absolutely shocked with the quality and beauty of this hotel . It is definitely the mostly luxurious and beautiful hotel in Goiânia that I have ever stayed in . Staff was very friendly and helpful , the food at breakfast was great and the overall vibe and cleanliness of the place surprised me . I was very pleased and satisfied with the hotel . The Wi-Fi was also fast and available in all areas of the hotel . If I can point out a few things to improve . There was no pool and the gym was very small and there wasn’t enough equipment and the ones they had were not the best.

Fiquei no quarto Twin com duas camas de solteiro grandes. Quarto com boa iluminação natural, bom isolamento acústico, roupas de cama e banho de boa qualidade, travesseiro gostoso, bom colchão. Banheiro pequeno, mas com uma pia grande, chuveiro excelente. Frigobar bem recheado, apesar dos itens serem caros (6 reais por 500ml de água mineral). Café da manhã muito bom, simples mas com itens muito saborosos. Não usei piscina e sauna. Estacionamento gratuito