Guest User
April 12, 2022
1. It is a wonderful property indeed. But wait. Reception staff is grumpy, he should be trained and made understand that it costs nothing to be pleasant. 2. Rest of the staff were courteous. 3. Don't go by the photos. We booked initially the so called 'classic rooms. But had to upgrade later. 4. The money you spend here can provide better options nearby in gorakhpur. 5. Location is good and easily accessible. Ample parking space is available. 6. We had to change rooms twice as most of the ac s are in dilapidated condition. Remotes were not available, vents were broken and i guess filter not cleaned for years. 7. Hygiene was poor. Bed sheets were not cleaned even the pillow covers were used ones (as it appeared with strands of hairs. 8. One thing that i liked, is the size of rooms. Rooms are big. 9. Couldn't find any exhaust in toilets. Fixtures also need maintenance. 10. Food is ok. 11. In single word hotel needs care, a lot of work to be done.