Hotel Palacio de Santa Paula, Autograph Collection

Hotel Palacio de Santa Paula, Autograph Collection Reviews

Hotel Palacio de Santa Paula, Autograph Collection

C. Gran Vía de Colón, 31, Granada, SpainView Hotel Details
Hotel Palacio de Santa Paula, Autograph Collection
Hotel Palacio de Santa Paula, Autograph CollectionHotel Palacio de Santa Paula, Autograph CollectionHotel Palacio de Santa Paula, Autograph Collection
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Hotel Palacio de Santa Paula, Autograph Collection Guest Reviews

4.4/5
Very Good
68 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(68)
Positive reviews(62)
Reviews with photos/video(2)
Negative reviews(6)
Draghignazzo
Standard King Room
Stayed in Sep 2021
Couples
125 review
3.0/5
Posted on Sep 12, 2021
For a 5 stars expected much better service. Security protocols are too strict.
Anonymous User
Gran Via View Deluxe King Room
Stayed in Feb 2024
Couples
21 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The room is relatively large among Paris hotels, and it is more than enough to open two 30-inch suitcases. After checking in, we were introduced to the hotel and the facilities in the room, including how to use the switches, were explained to us very professionally.
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WateweixingJoe
Standard King Room
Stayed in Oct 2023
Friends
3 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Highly recommended! The hotel is in a great location, and the food is great, with chef recommendations and reasonable prices. It tastes better than eating out. The environment is very classic and the bar is cool
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Xiaolin
Double Room
Stayed in Aug 2021
Solo travelers
24 review
5.0/5
Outstanding
Posted on Oct 15, 2021
The best hotel I have stayed in Spain, located in the middle of the small city, not far from the Alhambra, the breakfast is very exquisite, I recommend everyone to come to Granada.
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Aidan
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 13, 2024
This hotel is a must if you go to Granada. It couldn’t be better located if they tried. The food and shopping around was beyond close and amazing, especially the food! The hotel is beyond impressive and historically phenomenal. The staff is beyond helpful and gracious and the rooms are perfect. Highly recommend, 10/10.
Verified traveler
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 29, 2024
Incredible place to rest our heads. Upgrades to a junior suite and couldn’t have been happier.
Monique Maria Kristina
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 23, 2023
Excellent bed and temperature control, immaculately clean, great atmosphere, very helpful and professional staff. Natasha on the front desk is fantastic.
Thomas R
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 17, 2023
The staff was extremely helpful, friendly and courteous. The restaurant is excellent, really one of the best in Granada. We will definitely return next time we visit.
Verified traveler
Stayed in Oct 2023
Other
1.0/5
Posted on Oct 12, 2023
Horrible hotel and service We were given a much inferior room than we had booked because of the EU SUMMIT and politicians staying at this stupid hotel . So they had closed off the nice section of the hotel and rooms for the politicians and gave us a much inferior room than we had paid for and would refuse to process a refund.
Hernan
Stayed in Jun 2023
Couples
4.0/5
Very Good
Posted on Jun 23, 2023
The hotel is well located, clean and staff is nice. Rooms, specially bathrooms, deserve a renovation.
Marek
Stayed in Jun 2023
Couples
4.0/5
Very Good
Posted on Jun 2, 2023
Lovely hotel, staff very helpful and friendly, they dealt with an issue with our first room quickly and incredibly well
vladimir
Stayed in May 2023
Couples
5.0/5
Outstanding
Posted on May 20, 2023
The staff was super friendly and helpful, the courtyard was wonderful for dining or just a drink. A wonderful space to unwind at the end of the day.
Thomas
Stayed in Apr 2023
Couples
5.0/5
Outstanding
Posted on Apr 26, 2023
Great service, beautiful historic property. Mix of old with modern facilities. Busy outside in middle of city but quiet inside.
Hannah
Stayed in Apr 2023
Couples
5.0/5
Outstanding
Posted on Apr 17, 2023
Truly a beautiful stay. The staff were all incredibly helpful and accommodating, the room was comfortable and the entire hotel is beautiful. Location is great for exploring Granada on foot!
Jack
Stayed in Apr 2023
Couples
5.0/5
Outstanding
Posted on Apr 9, 2023
Very nice hotel in a historic building (convent among other things). Comfortable room and good onsite restaurant for breakfast or dinner. Concierge is attentive but be aware the "self-parking" is really valet. Pull in front of the hotel directly and they will park your car. Also, it wasn't clear until we were there, but driving in the historic area (where the hotel is) is restricted to locals and hotel guests. If you aren't planning on parking at the the hotel, you'll need to be careful where you drive.