Aloft Greenville Downtown

Was an easy booking and great stay

They doubled charged me try to get it straightened out with them

Check in was wonderful!! Every employee we encountered was suberb. Will definitely stay again!!

Amazing! We always stay here when in Greenville! ✨

The hotel staff was friendly and helpful. Property and room was very nice. I was disappointed that the hotel is going through renovations that kept us from enjoying most of the amenities and it wasn’t communicated via email nor through check in process from front desk.

Great location in downtown Greenville. They are renovating the lobby/bar area and elevators — Which is good because the hotel looks like it’s a bit worn.

The location was great and the staff were very friendly and accommodating.

I previously stayed at this hotel a few years ago and had a great stay, so I was really let down this time around when the quality wasn’t as expected. The pros: the front desk staff was friendly, the room was ready early, the decor is fun, the view from the room was nice, and parking was cheap for a city hotel. The cons: our bathroom floor was covered in long hair. It seems like a luxury to actually get a clean room these days. But more challenging than that was that the bathroom door would not stay closed. It would just slide back open. To clarify, I don’t mean that it was even broken but that the mechanism for it to close and/or lock required a hole to be drilled into the door jamb that wasn’t there! So it’s not like this issue had just occurred. For two solo adults traveling together, this was a major issue! We would have complained or asked for a different room (which I hate doing) but we didn’t have time because we had dinner reservations and a concert so since we were just staying one night, we decided to just tough it out. I had to take a shower with the door jammed closed from the outside of the bathroom with a piece of luggage and then had to have my travel partner move the luggage so I could get out. Not the type of shenanigans you’d expect from a Marriott and certainly not safe if there was an emergency. One last complaint was that the parking garage elevator was broken and apparently has been broken for awhile. This is apparently owner by the city and not the hotel, but a notice elsewhere in the garage or before checkin would have been great so we knew the best area to park to avoid dragging our luggage up several levels.

Aloft properties are always reliable and consistent and this one didn’t disappoint. Great location right on Main Street too. Only complaints were the staggering $24 per drink cost at the bar and prices weren’t posted readily—it’s Greenville not NYC Aloft! We felt kinda ripped off. Also the shower had bad water pressure and water didn’t get super hot—needs attention.