This is truly a wonderful place. The renovation and the restoration they did to this grand old building is inspiring and a delight. But what really makes the Westin Poinsett just the best place to stay in Greenville is the staff. I staying at this hotel on a regular basis over the past couple of years, and the faces rarely change. They are truly wonderful people. Starting with the valets. Butch, Kevin, Jimmy, and Mike have a wonderful gift of welcoming you to the hotel. They always greet you with a smile, and call me by name. Great group of guys. The front desk is staffed with genuinely good people. Even at the busiest times Teagon, Emily, Marjorie, and the newest addition, Anna, greet you with a warm smile, and make sure everything is in order for your room. All this is overseen and run to perfection by Rachel. My favorite thing after a long day on the road is the piano lounge. John, Ping, and Jen do a wonderful job making sure your glass is full and food is prompt. They make sure your needs are met. I’ve sat down in the lobby and John always comes over to see if I need anything. Of course I can’t forget Charlie and Keith, who play the piano. I love to sit with a glass of wine and an appetizer and just listen to him play. It’s just about as relaxing as you can get. It’s a great way to unwind before a night on the town. The truth, Five Stars isn’t enough for The Westin Poinsett