Hotels Near rag & bone in Greenwich

I’ll start with the pros. Extremely friendly front desk staff, parking on site( with a fee unless you are a hyatt member), clean room large room. Cons- nothing is more disappointing than hearing we are renovating at the time of check-in. It should be a requirement for the hotel to let guests know before booking that they are going thru renovations. Nothing was mentioned at the time I booked. They have no restaurant or store on site for snacks/food etc. You have to order room service. There is nothing really in walking distance and once you park, check-in to this massive hotel- the last thing you want to do is get back in your car. The room service was delivered with plastic cups/plastic plates. Another “Covid” excuse. Time for these establishments to get back on track with amenities and services. The excuse is getting old.

I haven't been here since before COVID so I'm considering that in this review. I think they have made zero improvements since 2019. I checked in to find out that there were no bottles of water. It was a good thing I brought my own and I'm a Gold Honors member. The front desk worker was very nice and pleasant. But the rooms are getting very old and are in a dire need of a makeover.

This Courtyard exceeded our expectations in virtually every way! Must be recently renovated as everything was super clean! The valet guys were especially accommodating to our every need. 120V outlets available in the garage if you byoc but no destination charger. Starbucks available via room service or in the Target around the corner.

We arrived and found our room wasn't the one we had booked. We went downstairs after going out for dinner and asked if we were in a Wellbeing Room. The receptionist said no, we had only booked deluxe. We were able to show her our booking.com booking which clearly stated Wellbeing Room. She said 'well you can move if you want' I said yes please, and specifically mentioned the mirror that was supposed to be in the room and how we were looking forward to it. We moved and the room had only one feature of the Wellbeing Room - an air filter. No ”the Mirror” or Wellbeing pack. There was also only one towel for 4 people. Upon questioning where the other things were we were told only Suites has mirrors and that the Wellbeing packs ”weren't ready yet” Why sell a product you can't deliver. Please amend your advertising material. The shelves in the room were broken, the drawers didn't close because the unit was so skewed. Even when we asked for more towels they gave us 2 for 4 people. The plug didn't work so we couldn't bath our children until they sent a new one the next day. The floor was filthy and we couldn't let the kids touch it, they had to play on the beds only. Some staff were brisk and cold but some were lovely. There is a club lounge on level 10 that is dirty with a fridge full of old food and drinks, maybe the staff use it? I wouldn't recommend this hotel unless you get a good price and expect a 2 star hotel

+Lobby staff & management were very friendly, efficient, and negotiable with our extended stay. Always quick to address any concerns or questions. +Cleaning staff came daily unless asked otherwise, keep rooms very clean and tidy. +Close to downtown area - around five minutes driving, around 15 minutes walking - with lots of parking space available. +Free breakfast in the morning! +Good, strong WiFi connection available - very briefly lost Internet once in two weeks. +Dog-friendly with reasonable rates! Hotel, as a whole, seemed dated as others have said. My partner and I made many a joke to it looking like The Shining. We didn't mind, but something to note. The free breakfast had a limited selection. Don't expect full buffets, just something to get you through the morning 'til lunch. We didn't get the chance to use the facilities (laundry, gym), but they were offered. -The beds were hard and were uncomfortable to us. We needed to purchase a foam mattress to make sleep more bearable, as our hips and backs started to hurt after the first two nights. -The elevators broke down more than a few times during our stay. Thankfully they worked on check-out day, otherwise we would have been in trouble! OVERALL: For the price and location, we were very happy with our stay! Love the staff, attentiveness and consistency. Just wished they had better beds and less temperamental elevators. Even with the dated appearance, if you need a place to stay, this place does the job for a price that won't burn your wallet. We recommend!

Came to Sonesta to rest the night after having a terrible day and my day immediately became better off of two interactions with the staff. Danaya and a bartender who I saw from 6-7pm. I was on line ready to check in with a down look on my face since I wasn’t able to return home after working a double at the hospital. As I go up to check in I’m greeted with this amazing energy, positive attitude, vibe and aura that can immediately make you smile after just a couple of sentences. This person is Danaya. She made my day so much better after just a small conversation. I did come back down later to drop my girlfriend off to her car and again me and her both were greeted with the same energy that I had received a couple of hours earlier. I do believe that every job and every place deserves someone like Danaya! The amount of joy I received after checking in truly made my night so much better and I wish her all the best! I wish I had asked for the bartender’s name who made me a Caribbean rum punch! I sat down after speaking with Danaya who told me about happy hour, and ask the bartender for his favorite drink since I had just turned 21 a week/ 2 weeks ago. He immediately went to work on the first drink I’ve had out of the many I’ve had in this short time that I enjoyed. I’m not big on Alcohol since I’m just now exploring it but the one he had made for me was amazing. With his cheerful attitude and quickness of the drink I was definitely grateful for him being there! Wish him all the best also! The room was amazing and something not many people realize is how important it is to have such good water while showering. I feel like it’s always overlooked but my shower was fantastic here. The king sized bed I had was like sleeping and a cloud and the channels they had were great to watch. Tv was amazing and everything was clean. The window has an amazing view! This hotel is amazing. From the rooms, to the guest and to the staff that do their best to provide nothing but the best service you can receive. Any hotel can offer a bed to sleep on and a happy hour but none do it better than Sonesta! Thank you to all who work there and I wish you the best in life. And another personal thanks to Danaya, the bartender who served me, and to whoever cleaned my room before and after my stay! I wish nothing but great things for you guys! Please be safe and healthy! ————————————————————————————————— Wish I took more photos to show but the next time I come back I’ll make sure everyone can see the amazing room and service you are getting.

We arrived early evening and immediately the valet parking attendant was at our door, handing us a ticket stub he says: Don't worry, take all the time you need to get your things ready and i'll take the car when you're ready”. That immediately relaxed us and the rest was a breeze. ”We have complimentary re-entry service so you can leave and return s much times as you desire”. Parking is $37, but as we were using points it was the only charge and worth it for us. Check in was quick and courteous. Elevators were quick and quiet whisked us up to our floor. Lighting in room can be a bit brighter we thought, but otherwise we managed. Beds were extremely soft and comfortable, with large feather like pillows - the kind you sink into. Bathroom is a room for itself, wit ha separate shower, toilet and bath area with a double vanity- two sinks. Plenty of storage space and all in all a true 4-5 stars. The rooms are very quiet as well. Only issue i would pass on to management is this: The main lobby should no be the gathering place for any type of socializing/eating. there are plenty of rooms in this very large building for that to be out of the way. Guests checking in would rather appreciate the relaxed and private walk to the elevators.

Room 218. On entering the door I was met a very clean suite. The bedroon area is in/out door carpet, with the bathroom and hallway a tile like material. A comfortable king be with five pillows. On the left side is a shelf with a digital clock with a small yet very bright light. On the right side is a wooden bench, with a phone. Facing the bed is a combo cabinet with a medium side flat screen, micro and fridge. Didn't have time for the micro or tv. A deck with lamp, two outlets & one charing unit. A comfortable swival chair. In one corner is a floor lamp. I counted three usable double outlets. Room has a luggage rack. Bathroom. A tub/shower combo. Hot water for shower in five seconds, good tome for a three story facility. Plenty of towels. Two small bars of soap for sink & shower. I suggest bring your own bars of soap.Good size mirror. Hair dryer. Bottles of shampoo, conitioner, body wash, antibacterial hand sanitizer and for the lady guest makeup remover. The bathroom's only drawback is that the door must be shut to use the toilet, bathroom is short in length. The closet has a double sliding door-each door has a full length mirror. Closet has iron & board, five wooden hangers with a tubular shelf. The desk is the room's coffee maker with Rainforest & Premium select Decaf. Room's A/C is contralled by a wall unit. On arrival at 4:00 PM, a/c was on that needed to be shut off. There is no blakout curtains, instead a grayest white to block any outside lookers. Breakfast. Hours start at 6:30. Two waffle maker. Hard boiled eggs, pasties, cooler for butter, yoget, bowl for apples & oranges. Three dry cereals. Drinks are coffee, apple & orange juices & cold water.Sitting were 4 route tables & 5 square tables and two childred's high chairs. Lounge chairs are available watching the morning news. Guests are greeted with a ste of automatic sliding doors. There is an indoor pool & fitness center. Being on the second I heand NO from the third floor. Plenty of parking mostly in back.. The nearest service/convenient station is an Exxon right across Saw Miill River Road.Two elevator are available, each being quiet & smooth. I would say four guest at one time would be best. Checkin/out was not a problem. The only staff member I learned was La Crista. I recommend a stay. I stayed in another Batmont that had taked over another chain that ended being at most a B. This Baymont had recently taken over another chain, however this facility is an A. The only drawback was the small bathroom.

I have stayed about 7 nights at this hotel, during 2 trips. I would like to compliment Jae-mone at the front desk for her help and kindness during my 2nd stay. The hotel is conveniently located near people I needed to visit. It is clean and most of the staff was helpful. However, the breakfasts were not replenished enough during the times there should have been food and what was available in the last half hour was nowhere near what was available early on. During my first trip I had no issues with the room but during the second trip there were, and although I requested help they were not fixed. People should be aware that this hotel is in a commercial area, there is no place to walk to if you need a pharmacy or a meal, except a brewery which looked great and featured food trucks. I felt perfectly safe there and will definitely return there.

The event Staff, notably Kimberly Ann and Leo are _extremely_ kind and helpful. Kimberly Ann is the definition of aplomb, and if you're planning a wedding or other event, you can count on excellent food and extremely kind attention at every step of the way, from layouts to vendor coordination, to menu planning -- the whole shebang. The Kitchen was very thoughtful and accommodating with regards to various dietary requests, especially for the GF and Vegan contingent at our wedding. The environment and ambiance were great too, but really, the food was the star of the show. The only issue we had was that we were relatively sure we had asked for leftovers from all the buffet items to be sent up to our room, which didn't happen, but when asked about food, the team was happy to send up a lobster salad and Charcuterie plate which made for excellent 2:30 AM fare for the happy couple who, like all the rest, barely got to eat at our own wedding. Absolutely everyone who attended and stayed on premises was overjoyed with the rooms and service. I wish they offered something in between the included breakfast and the 4 course prefixe brunch, but man, it was in fact delicious.