Mercure Hotel Groningen Martiniplaza Reviews
Mercure Hotel Groningen Martiniplaza
Expositielaan 7, Groningen, NetherlandsView Hotel Details
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1 night
Mercure Hotel Groningen Martiniplaza Guest Reviews
3.7/5
49 review
Verified reviewsLocation3.6
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(49)
Positive reviews(45)
Reviews with photos/video(4)
Negative reviews(4)
Greg Jag
Standard Single Room
Stayed in Jun 2024
Business travelers
7 review
Great
Posted on Jun 6, 2024
Mercure hotel is in a
Good location, has friendly staff and nice room condition.
Guest User
Standard Twin Room
Stayed in Sep 2023
Business travelers
3 review
Posted on Nov 25, 2023
It was clean. The staff was very nice and helpful. They have on-site parking.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We are happy to read that you have enjoyed your stay. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman Cluster General Manager
Guest User
Standard Double Room
Stayed in Nov 2023
Couples
2 review
Posted on Nov 30, 2023
Bit far away from centre, around is construction work and hard to find it. Its like in the end of a road behind i a stadium.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman Cluster General Manager
Jay211
Standard Double Room
Stayed in Aug 2023
Couples
6 review
Great
Posted on Aug 6, 2023
Great hotel, will be going back !
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rick HaandrikmanCluster General Manager
jacky364
Standard Single Room
Stayed in Apr 2024
Business travelers
10 review
Very Good
Posted on Apr 15, 2024
Overall it's good, but the room is too small, can't even fit a suitcase. The environment is okay, the parking lot is charged, it would be better if it could be free, I actually left my things in the refrigerator and forgot to take them.
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Jedl
Standard Twin Room
Stayed in Apr 2024
Family
4 review
Very Good
Posted on Apr 15, 2024
This hotel is really good and exceeded my expectations. The hotel environment is very clean, both the guest rooms and public areas are spotlessly clean, giving people a comfortable feeling. The facilities are also very complete, not only the decoration is luxurious, but also the various equipments are very new and very smooth to use. Overall, this stay experience is very pleasant and highly recommended to everyone!
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Guest User
Standard Double Room
Stayed in Aug 2023
Friends
8 review
Posted on Nov 22, 2023
There is no service at all in European hotels, it feels so-so. The room was okay, fairly clean. The price is not cheap either. Not a great experience. The location is not very good, not in the city center. There is no drinking water in the hotel either. It was a bit difficult to convert from Dutch to English at the front desk, and the service was not good. Even if some friends arrived first, they would not be allowed to check in first.
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Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman Cluster General Manager
Erik
Standard Double Room
Stayed in Feb 2024
Couples
1 review
Posted on Feb 24, 2024
Despite the rubble and the difficulties to reach the hotel due to the ongoing roadworks, a beautiful location: right next to the Martini Plaza - so we could walk to one of the performances!!!
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Micha Kuijl
Standard Double Room
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 6, 2024
We stayed 1 night in a nice room. Friendly staff from check-in, catering to cleaning. Definitely worth coming back for a longer stay!
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Guest User
Standard Twin Room
Stayed in Sep 2023
Business travelers
17 review
Posted on Sep 21, 2023
Generally, the standard of domestic homestays, the only bright spot is probably the self-service freshly squeezed orange juice for breakfast
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rick HaandrikmanCluster General Manager
VRIACTK51
Standard Single Room
Stayed in Feb 2023
Business travelers
4 review
Posted on Feb 16, 2023
The shower room is quite small, it is difficult to move, and the outside of the shower room is flooded and becomes like a pond, and there is no drain port, so you have to be careful. Other than that, there is no room guidance and I get lost.
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Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Rick HaandrikmanCluster General Manager
Anonymous User
Standard Single Room
Stayed in Sep 2023
Business travelers
24 review
Posted on Nov 25, 2023
The box is opened to the wall, too small
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman Cluster General Manager
JOSEPH
Stayed in Sep 2023
Business travelers
Very Good
Posted on Sep 14, 2023
There is a beautiful park with activities . The service at hotel is very good. Food is great.
Anthony
Stayed in Aug 2023
Family
Very Good
Posted on Aug 17, 2023
The property is located in a quiet area. Neat property and the breakfast is good.
Marie
Stayed in Apr 2023
Other
Very Good
Posted on Apr 16, 2023
Very nice hotel, very clean and lovely rooms. It is a shame that road works were taking place outside our room. Traffic noise from the motorway was a bit inconvenient.
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