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5 star

Quinta Real Guadalajara
4.5/5101 Reviews

Quinta Real Guadalajara

Financial District Guadalajara|2.16km from Museum de Art Raul Anguiano
Lovely old hotel. The rooms have old world charm and decor. Nice linens and comfortable beds. Well appointed bathrooms with everything you could imagine you'll need, including Ferragamo toiletries, razors, robes and slippers, etc. I was most impressed with the hotel staff. Everyone was extremely friendly and helpful. I received special care from Jaimie the concierge and Nancy at the front desk. The location is far away from the attractions and there is not much in walking distance, so prepare to taxi it. Taxis are very reasonable so it's not an issue. The hotel restaurant food was good with a decedent selection of items. Be aware that English is not widely spoken by everyone, so you might have to wait for someone to assist if you have questions. On a side note, I found that English is not as widespread in Guadalajara as in most places I've been in Mexico. It's probably because it's not exactly a popular tourist destination so there's little need to have it. On the plus side this means Guadalajara has held onto the culture very well. No pandering to foreigners. Back to the restaurant, my one complaint was a waiter there on 2 nights was sick. I was very uncomfortable having him serve me. I regret not mentioning it to management. He should not have been permitted to work until he was well. I asked him to keep his distance from me and I didn't use the pen he gave me to sign the check. He seem to take it well but it never should have happened. i did find that a lot of people are wearing masks in general there. Not the hotel staff but local people. It was good to see. The hotel grounds are lovely, the pool was in the shade most of the time and I think the lounge chair area needs more attention. The cushions had bird poop all over them and were very dirty. There are a lot of pigeons on the property too. I think it's tough to keep birds away but I did witness them eating from the breakfast buffet table. Maybe a special person should be present to shoo them away? I didn't see the gym but I'm told they do have one . All in all it was a good stay there.

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Business travel

Hotel Velvet Plaza
4.6/5115 Reviews

Hotel Velvet Plaza

Guadalajara|1.55km from Museum de Art Raul Anguiano

Latest booking 23 hrs ago

I have been coming here at least three times a year for the past four years. And I have basically given up any hope of this hotel improving. In fact it seems to be getting worse and worse each year I will explain: First is with disability support. They have an underground garage with a very slight ramp up to elevators to take you to your room, yet the only handicap spots available are outside where you have to go up along fairly steep ramp to get into the hotel being open to the elements whether it is strong winds or pouring rains. While able bodied people are able to park underground in the garage with no issue. There are two parking spots beside the entrance I have repeatedly asked the hotel manager to kindly label those for accessible guests because it allows doors to open wide and wheelchairs to come out or for those with mobility issues but most of all people do not have to walk a long way to get into the hotel that have special needs. I’ve spoken to the manager directly three times, sitting down with him in the hotel lobby and he played he smiled and says will look into it and has done absolutely nothing. I am ashamed and disgusted in his behavior and lack of caring towards his customers, especially a repeat customer over many years that his staff have gotten to know quite well. The parking spots are quite small and you can tell downstairs to look at any pick up truck or SUV that is basically touching both lines and they have no way to open a door without banging the other car and everyone is trying to park on one side of the line to allow others some space… While the two spaces at the entrance enjoy the luxury of all the space they want and it is always taken up by able-bodied people forcing those with disabilities to find other alternatives. After 9 PM you basically cannot get any space in the underground covered garage and have to park outside if you can find a space . In this day and age when everyone is doing all they can to make their properties more inclusive and welcoming to everybody of all genders orientations and abilities… The velvet hotel is still sitting back in the 1990s and is not doing anything to improve its image or reputation as a supporter of people with different needs. They are very happy to take your money but do absolutely nothing to accommodate you. Speaking of the staff… But I first started coming a hotel offered services in three languages. When I arrived several nights ago not one person in the evening could speak English. I fully support that everybody coming to Mexico should be learning a little bit of Spanish… And I can have a basic conversation however I still need help with words and trying to get through any ideas when I was checking was very frustrating to the point of simply just walking away because I wasn’t getting anywhere. It seems like every time I come here every few months they are many new staff here and more staff have gone. One of the few remaining long time staff members, Miriam is still
Hotel Santiago de Compostela - Guadalajara Centro Historico
4.4/5107 Reviews

Hotel Santiago de Compostela - Guadalajara Centro Historico

Zona Centro Guadalajara|2.42km from Museum de Art Raul Anguiano
This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral ”Santiago de Compostela” in Spain, placed in the WRONG listing!

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Top rated hotels in Guadalajara

Searching for hotels near Museum de Art Raul Anguiano? Compare room rates and reviews to find your ideal stay.
Hostel Hospedarte Chapultepec
4.3/517 Reviews
Zona Centro
The truth is a very pleasant place , it feels warm the good hospitality wave I yes back , all the team of hosting you good wave successes , suddenly organize the sticked meat Mexican food very good , Exit travel is a good hostel clean all Monday to Monday very good to rest recommendable
Hotel Love It Consulado
4.3/5100 Reviews
Zona Centro
Hotel location is good, there is a bar next to it, the night is very noisy, can not sleep all night, the first floor room has no windows, too dark, the hotel has no breakfast, you need to pay. After changing the room twice, I decided to move out.
Hotel Laffayette Ejecutivo
3.7/5103 Reviews
Zona Centro
The hotel is very comfortable and the hotel is very comfortable.
Hotel Suites Bernini
4/564 Reviews
The hotel was not sing with air-conditioning, there was only a fan in the room of floor 10, with the climate and the heat, being inside the afternoon and sleeping in the night was a hell. Hotel employees are very careful and provide all support, but they cannot solve the situation 🤷🏽♀️
Hotel Isabel
4.2/5102 Reviews
Zona Centro
This is a truly great place , top of list the staff are great bunch of lovely people.The cost was amazing so reasonable,lovely garden miniature orange tree right out side the door,flowers and swimming pool. It took a bit to get our bearings but once you do its very central and guess what the hotel taxi was clean , courteous and a great driver so use him if you are at all worried.. Good restaurant excellent staff and menu and great hot coffee

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