Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2)

Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2) Reviews

Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2)

Building 2, No. 10 Airport Avenue, Huadong Town, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2)
Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2)Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2)Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2)
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Guangzhou Cloud Hotel (Guangzhou Baiyun International Airport Terminal 2) Guest Reviews

4.7/5
Outstanding
754 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(754)
Positive reviews(740)
Reviews with photos/video(124)
Offers pick-up/drop-offs(133)
Close to airport(106)
Easy to get around(79)
Great value for money(77)
Awesome amenities(56)
Friendly front desk staff(48)
Delicious breakfast(40)
Large rooms(28)
Negative reviews(14)
Hln
Intelligent Comfortable Big Bed Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Very good customer service with extended hours since catching late flight will definitely come again when going Guangzhou, room is spacious with good mattress and clean
Response from Property: Thank you very much for your evaluation. I wish you a pleasant journey and happiness every day! Look forward to your next visit.
Viroj
Triple Room
Stayed in Sep 2024
Booked for others
8 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Location is great (close to airport). Complimentary shuttle bus service is bonus. Room is clean & staff is helpful in general.
Response from Property: Dear guests, thank you for choosing Yunjia Hotel. I'm glad to see your favorable comments on us. Your support and encouragement are our greatest motivation. Thank you very much for taking the time to share your staying experience with us and give us five-star favorable comments, which makes our hearts warm! I hope you can choose us again when you come here again, and look forward to your coming again. Thank you very much for your good comments on our hotel, and we will make persistent efforts to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!
Guest User
Intelligent Comfortable Big Bed Room
Stayed in Sep 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Sep 10, 2024
clean and confortable room , good service, fast pick up and drop off . ✨✨✨
Response from Property: Dear guests, thank you for choosing Yunjia Hotel. I'm glad to see your favorable comments on us. Your support and encouragement are our greatest motivation. Thank you very much for taking the time to share your staying experience with us and give us five-star favorable comments, which makes our hearts warm! I hope you can choose us again when you come here again, and look forward to your coming again. Thank you very much for your good comments on our hotel, and we will make persistent efforts to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!
Mercy
Intelligent Comfortable Big Bed Room
Stayed in Jun 2024
Solo travelers
11 review
2.7/5
Posted on Jun 12, 2024
The location is great,if you have a Night layover, they provide a free shuttle bus to the airport. The room was dirty I found an old worn man's underwear in the drawer, the beddings were stained with some blood.
Response from Property: Dear guests, because of room hygiene problems, it affects your mood of staying! The hotel attaches great importance to your opinions and suggestions. We have reported your problems to the housekeeping department for rectification, and will solve your problems within this week. Please give our hotel a chance to improve. Sincerely look forward to your stay and comments again, and wish you a happy family and a happy life!
Guest User
Intelligent Comfortable Big Bed Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Very clean and nice hotel. Room is big and spacious. It was very comfortable! Staff was very friendly and helpful - the two boys working on midnight shift were providing good information for us when we arrived late. and the lady in the morning shift was very friendly and provided great hospitality. Friendly and nice driver that sent us to the airport to get SIM card and back to the hotel. We really appreciate the staff from this hotel- they were so great!!! Oh and the aunts from the breakfast restaurant too- they greeted us with warm smile.
Response from Property: Your recognition is the greatest encouragement to us. Thank you for choosing us!
ONG WEITING
Intelligent Comfortable Big Bed Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Near to airport, room is clean and tidy. provide hourly airport shuttle service and reasonably price for room
Response from Property: Dear guests, it is a great honor for us to get your approval! I'm glad you chose Yunjia Hotel among many hotels. You are welcome to visit at any time! Looking forward to your next visit, I hope that the next meeting with you will bring you the same intimacy and different surprises and touches.
Qing Yue
Intelligent And Comfortable Twin Room
Stayed in Sep 2024
Family
6 review
4.0/5
Very Good
Posted on Sep 4, 2024
Very new hotel nicely designed with orange colour theme. Sofa seat and beds are very comfortable. However they only give half a toilet roll and the toilet paper seems to be rolled back on the core. Provided shampoo, body wash and hand soap
Response from Property: Dear guests: Thank you very much for your four-star praise, which proves that we still have a lot of room for improvement. We will continue to enhance and improve the hotel hardware facilities, so as to make your stay in a more comfortable and tidy environment. At the same time, we will definitely optimize the service process and train all the staff to raise the hygiene level to a higher level. I hope you will have a brand-new feeling next time! I am eager to come and experience again!
Anonymous User
Intelligent And Comfortable Twin Room
Stayed in Aug 2024
Business travelers
1 review
2.2/5
Posted on Sep 24, 2024
I lived in this hotel for about a month, since I came on business, I didn’t know exactly when I would fly back to my country, at the reception the young girls looked askance every time, there was no good service as I would have liked, they talked through I didn’t want, also when I asked to call me a bus they flatly refused.
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed comments. It is the constant concern and supervision of guests like you that enables us to constantly find problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay failed to meet your expectations, and we apologize for the inconvenience. Hotel management attaches great importance to it, and has made serious investigation and timely rectification. Your tolerance and understanding are the inspiration and support for our work! Sincerely look forward to your coming again!
Hammad90
Intelligent Comfortable Big Bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The hotel is very good and super clean, also the stuff is great and friendly, I’ll always book with you.
Response from Property: Thank you very much for your favorable comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality service and comfortable accommodation experience. Thank you for your support and trust, and look forward to your coming again!
Guest User
Intelligent Comfortable Big Bed Room
Stayed in Jan 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Jan 17, 2024
Near the airport. I arrived around 3am and there is no taxi, That guy who helped me near taxi bay. He called and hotel sent pick up bus. Really great service!s But hotel name was different.
Response from Property: The hotel apologizes for the inconvenience. Thank you for your feedback. The hotel will strengthen its improvement and look forward to your next visit.
Guest User
Intelligent Comfortable Big Bed Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is very quiet and comfortable and clean the service was excellent and the staff were very friendly and helpful and very polite
Response from Property: Thank you very much for your favorable comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality service and comfortable accommodation experience. Thank you for your support and trust, and look forward to your coming again!
Leelu63
Intelligent And Comfortable Twin Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Jul 8, 2024
Very good hotel and highly recommended if you want to be near the airport. Free shuttle bus. Very happy with this hotel. Will definitely stay here again. Thanks.
Response from Property: Thank you for your comments. We will keep working hard and look forward to meeting you again.
Guest User
Intelligent And Comfortable Twin Room
Stayed in Jul 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Very new hotel and the quality is very good at the price point. I recommend for business class people who can actually go ahead and book hotel
Lindsay
Intelligent Comfortable Big Bed Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Is a very nice modern hotel, the room is nicely appointed with a good quality bed, prices are very competitive, about as close to the airport as you will get and have shuttle bus as part of the service
Response from Property: Thank you for your evaluation of us, and we are very pleased to make you satisfied! Look forward to your next visit.
KIVISHA GEOFREY
Intelligent Comfortable Big Bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The check in was fast, staff were friendly, free bus service to the airport.
Response from Property: We are honored to hear your praise, and all the staff welcome you to visit next time. Wish you have a good time every day!