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I have stayed in many hotels, and the service of this hotel is exemplary. The staff member Xiao Yan smiled warmly and took the initiative to help with luggage and introduce the surroundings. The room is warmly decorated and the toiletries are of high quality. It is so comfortable to relax here. I am not afraid of being proud to give it five stars.

The hotel has a superior location, convenient transportation, large rooms, and a very good service attitude, especially the front desk staff Xiaolin. We forgot to issue an invoice. After consulting by phone, we added WeChat to issue an invoice and privately check in the water bill. The problem was solved efficiently. Thumbs up 👍

The front reception staff went beyond their normal check in duties by answering my various queries on direction to different venues and suggested better transport options which ease my travel and time. Ms Hikari Huo in particular even offered her phone number and asked that if I encountered difficulty to ask for help and get them to call her. That is very thoughtful of her. The hotel also greeted female guests with gifts in the lobby on International women day.

For us, simply the best hotel in Guangzhou. Understated, professional service, in a wonderful location with truly great staff. The breakfast is delicious and best of all... the magnificent views from all the rooms in the hotel. Simply unbeatable! We always return to this hotel when we are in Guangzhou!

Near metro station around 200 mtr walk . Reached at 11 am had to wait till 2 pm for room . Can improve as name joined with country inn and Raddison

The Grand Palace Guangzhou is truly an exceptional hotel. It offers an authentic experience with a host of great features. The room has a bathtub with a rapid water flow, perfect for a soothing bath. There are many choices of pillow, which is a wonderful touch. The location is unbeatable, with numerous famous restaurants in the vicinity and being extremely close to the train station. You can easily reach the train station by walking up the staircase after spotting Calvin Klein in the mall. Though the bed is a bit hard and could be improved, overall, this hotel is a great choice for travelers seeking convenience, comfort, and a touch of luxury.

The hotel is very cost-effective and the environment is very good. The room is clean and tidy, the accommodation is very comfortable, and the facilities are also complete. It is an old hotel with convenient travel.

The apartment is big and very well equipped. The only “complain” is mirror, there isn’t any mirror outside of the bathroom. Nonetheless, it’s still great. It’s in the CBD area of Guangzhou and very close to Canton tower park. We love the area as it’s not too crowded with many food selections and shopping malls. It’s near to the subway/MRT station. The cleaning ladies are super friendly, they cleaned our apartment everyday and top-up the amenities. The front desk staff are also very friendly and professional. I would stay again. Attached picture is the view from our room

The service attitude of the front desk is very good. Although the room is a bit old, the hygiene and facilities are generally good. The location is also good. In general, the price/performance ratio is acceptable.

Hotel location is good, close to the International Trade City, 5 minutes walk to the outside is also a food street, traffic is very convenient, staff service is also very good, cost-effective