Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 15, 2026
BenpaodeyanjingsheThe hotel's front desk service was excellent, very professional and welcoming. They proactively inquired about airport transfers, which was very convenient. The driver was very steady, and as soon as we landed, he contacted us immediately. The shuttle to the airport also runs every hour, making travel very easy. It's very close to the airport, about half an hour's drive. The breakfast selection was also great, with both Chinese and Western options. The room itself was very spacious. I'll definitely stay here again next time I'm in the area.
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Price per night from:US$54
Posted on Jul 8, 2026
Guest User
Facilities: Pretty good, the hotel is quite new, and the linens are nice. It looks great at night, and the view is excellent.
Hygiene: Very good, quite clean.
Environment: Transportation is really convenient, the subway is very close, and there are good places to eat all around.
Service: The front desk staff were quite proactive.
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Price per night from:US$51
Posted on Apr 29, 2026
Anonymous User
The location of this hotel is undeniable great as it is just walking distance to many eateries and 四海城 also opposite to Wanda shopping mall and many happening places to hang out at night and shop. I choose this hotel because of its location and their good review, the service of the staff at the counter was excellent for the first night when we arrive, they help us to carry our luggage and manage it to the room, we were extremely satisfied for the first night.
The location was good and the room was spacious, the ammenities in the room is quite old, the washing machine looks like a 20 years old machine which we turn it on everytime the sounds came out from the toilet looks like the machine is going to breakdown, we had to keep the door close when we use the washing machine. The dryer is located outside of the passage way and we first time seeing the old school dryer with a wardrobe and a hot blower at the bottom to dry the clothes. Anyway we just tolerate as the location was good and the room was clean, until the next day we went down to the lobby and requested the reception to help us to order something and they were kind and helpful and after a favour of helping us they requested us the write a review abt the hotel and I said ok and I will do it the next day when I checkout, We were satisfied even though the facilities was abit old and the fridge was not turn on and our cakes were all spoilt the next day.
The next day when we were going to checkout, the same reception staff at the lobby saw us and was smiling and helpful to us and the next moment she again asked if we could write a review now immediately, I say ok and she continue to say that make sure the review has to be 5 star review and if not it will be penalized. I was shocked as even all the old amenities and things in the room I wanted to give a 4 star review with 5 star for the location and 3 star on the amenities as I wanted to have my view to reflect my own experience. Then she continued to explain if the review from me is not 5 star all the staff will be penalized. Then I honesty told her that I apologize and I do not feel that I will give a 5 star rating as I probably do not experience a 5 star service and facilities in the hotel, I would prefer to give a honest review. Then the moment when she heard that, she replied me that in that case pls do not need to review thanks, then I say ok that’s fine and from that onwards they do not smile at us or being helpful to us anymore and it was a total change, we transferred our luggge down the lobby with 5 luggages including boxes, they offer no help at all like the first day, we were waiting at the lobby and when our car arrive we carried the luggages ourselves and they stood at the lobby with no eye contact and no friendly attitude to us even without greeting us like the first day during our arrival or before they request for the review.
I felt a very bad experience with the staff who responded to us in that manner just because we are not giving a 5 star review to them, which I honestly felt a review should be an honest opinion to the rest so that it could help travelers like us before validating an accommodation before booking, which is why now I u begin to understand that the review when we read from the hotel before our booking wasn’t genuine and I read all good review with 5 star and hence i booked the hotel at Xena and I didn’t expect that the reviews all came with an dishonest review and I believe this is not something that a traveler needs before they start booking for their next trip. I hope trip.com would be able to filter all the ingenuity of 5 start which came from the pressure of receptionist of the hotel.
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Price per night from:US$44
Posted on Jul 16, 2026|Delicate Double Bed Room
Guest UserI was so lucky to book this hotel for my business trip to Tianhe Commercial District! The location is absolutely perfect; it's incredibly convenient for shopping and dining, which made getting around super efficient. The hotel lobby is decorated in a simple yet grand style, and it's kept very clean and bright. The overall atmosphere upon entering is really comfortable, not at all stuffy. They even have robots that can deliver items and water, so you don't have to keep going back and forth to the front desk – it's really smart and convenient. The room itself is very well-maintained, and the cleanliness is impeccable; there wasn't a speck of dust anywhere. The facilities are also comprehensive, and the most thoughtful touch is the mini-fridge. It's so practical for storing drinks and fruits, especially when staying in the summer. The staff's service attitude is excellent, and they are very efficient. The overall environment is quiet and peaceful; even though it's in a bustling commercial area, you can't hear any outside noise in the room. It's perfectly suited for both business trips and leisure travel, and the overall experience far exceeded my expectations. This hotel has definitely been added to my regular list, and I'll definitely choose to stay here again the next time I'm in Tianhe.
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Price per night from:US$56
Posted on Jul 6, 2026
Guest UserThis ECharm Hotel near Nanzhou Subway Station was such a pleasant surprise! The location is fantastic, making getting around a breeze. The room was meticulously clean, and all the facilities were new and worked perfectly. The service was warm and attentive, the environment was quiet, and the price was excellent. Overall, it was a very comfortable experience and definitely worth coming back to.
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Price per night from:US$32
Posted on Jul 9, 2026
Anonymous UserMy overall stay was quite good, meeting my expectations. The room was clean and tidy, tastefully decorated, and the bedding was soft and comfortable. The location was convenient for getting around, and the public areas were well-maintained and spotless. The thoughtful details and excellent value for money made for a relaxing and peaceful stay. I would definitely choose this place again on my next visit.
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Price per night from:US$32
Posted on May 26, 2026
Guest UserOut of all the hotels I've stayed in, this is the first time I've been captivated by a lobby's blue inverted-triangle chandelier – it immediately caught my eye the moment I walked in. It's so different from the crystal chandeliers you see in many high-end hotels, truly unique. The lobby's aroma was also very pleasant. The room had excellent soundproofing and a grand design. The high-thread-count bedding felt like sleeping on clouds, and the mattress was incredibly comfortable – a lifesaver for someone like me with back problems. The hotel also has a pool and a gym, but I was pressed for time this trip and couldn't experience them. What left the deepest impression on me was the freshly cooked noodle station at breakfast; the chef enthusiastically recommended the day's specials. This kind of thoughtful service, treating guests like family, is true luxury. The hotel's parking spaces are also ample, so even new drivers won't have any issues. I'll definitely choose the Eastin Hotel again for my next business trip to Guangzhou.
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Price per night from:US$65
Posted on Jun 11, 2026
Guest UserThe place is clean, front desk made their best to communicate with us. My kids really enjoy staying there. They were so sad while leaving. The place is very spacious for a big family of 5. The view was everything. The canton tower was just at my bedroom balcony. The night view was amazing.The security was a plus. They offer a variety of food for breakfast and really cheap per person. You can find your way around easily. I will live there again and again. I really recommend that place.
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Price per night from:US$44
Posted on Apr 26, 2026|Standard Queen Room
Guest UserExcellent service. Fast check in. Free luggage storage service. Nice swimming pool, sauna and steam room. Clean change rooms. Good selection and variety of food at restaurant for mainland and foreign travellers. Close to airport, convenient shuttle bus service to and from the airport. Environmentaly conscious and simple interior design of guest rooms. Will definitely return on my next trip
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Price per night from:US$35
Posted on Mar 6, 2026
Guest User
⭐⭐⭐⭐ Almost Perfect Stay!
📍 Location: Superb! Super convenient for exploring the city 🚇
🏢 Room: Stayed on the 36th floor (highest level) – the view was absolutely stunning! 🌃 Room looks modern and very clean.
🧺 Amenities: Loved the mini fridge, washing machine AND dryer in-room 🧼👕 – so practical for longer stays!
🪳 One downside: Unfortunately spotted a cockroach during my stay, which was disappointing. But it was taken care of by the cleaner. Otherwise, this would easily be a 10/10!
Overall: Great value, amazing view & facilities – just hope the hygiene issue gets addressed. Would still recommend with a small caution. ✨
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Price per night from:US$29