3-Star Hotels in Guangzhou

The environment is clean and odor-free, so I extended my stay for another night. The hotel thoughtfully provided two pillows, one high and one low. Plus, the bathroom and toilet are separate, which is clean and hygienic. Not bad.

My family and I recently spent a weekend at the Kenmore Art Hotel Residence, and it was, in a word, exceptional. We were looking for a place that offered more space and character than a standard hotel, and this property delivered beyond our hopes. Our Two-Bedroom Residence was impeccably designed—spacious, clean, and filled with natural light. The separate living area gave us room to spread out, and the well-equipped kitchenette was ideal for preparing small meals. But the absolute showstopper was the master bathroom. The deep, freestanding tub positioned by the floor-to-ceiling window, offering panoramic city views, was a daily luxury we all adored. It transformed a simple bath into a serene, memorable experience.

The location of this hotel is undeniable great as it is just walking distance to many eateries and 四海城 also opposite to Wanda shopping mall and many happening places to hang out at night and shop. I choose this hotel because of its location and their good review, the service of the staff at the counter was excellent for the first night when we arrive, they help us to carry our luggage and manage it to the room, we were extremely satisfied for the first night. The location was good and the room was spacious, the ammenities in the room is quite old, the washing machine looks like a 20 years old machine which we turn it on everytime the sounds came out from the toilet looks like the machine is going to breakdown, we had to keep the door close when we use the washing machine. The dryer is located outside of the passage way and we first time seeing the old school dryer with a wardrobe and a hot blower at the bottom to dry the clothes. Anyway we just tolerate as the location was good and the room was clean, until the next day we went down to the lobby and requested the reception to help us to order something and they were kind and helpful and after a favour of helping us they requested us the write a review abt the hotel and I said ok and I will do it the next day when I checkout, We were satisfied even though the facilities was abit old and the fridge was not turn on and our cakes were all spoilt the next day. The next day when we were going to checkout, the same reception staff at the lobby saw us and was smiling and helpful to us and the next moment she again asked if we could write a review now immediately, I say ok and she continue to say that make sure the review has to be 5 star review and if not it will be penalized. I was shocked as even all the old amenities and things in the room I wanted to give a 4 star review with 5 star for the location and 3 star on the amenities as I wanted to have my view to reflect my own experience. Then she continued to explain if the review from me is not 5 star all the staff will be penalized. Then I honesty told her that I apologize and I do not feel that I will give a 5 star rating as I probably do not experience a 5 star service and facilities in the hotel, I would prefer to give a honest review. Then the moment when she heard that, she replied me that in that case pls do not need to review thanks, then I say ok that’s fine and from that onwards they do not smile at us or being helpful to us anymore and it was a total change, we transferred our luggge down the lobby with 5 luggages including boxes, they offer no help at all like the first day, we were waiting at the lobby and when our car arrive we carried the luggages ourselves and they stood at the lobby with no eye contact and no friendly attitude to us even without greeting us like the first day during our arrival or before they request for the review. I felt a very bad experience with the staff who responded to us in that manner just because we are not giving a 5 star review to them, which I honestly felt a review should be an honest opinion to the rest so that it could help travelers like us before validating an accommodation before booking, which is why now I u begin to understand that the review when we read from the hotel before our booking wasn’t genuine and I read all good review with 5 star and hence i booked the hotel at Xena and I didn’t expect that the reviews all came with an dishonest review and I believe this is not something that a traveler needs before they start booking for their next trip. I hope trip.com would be able to filter all the ingenuity of 5 start which came from the pressure of receptionist of the hotel.

Facilities: Absolutely fantastic! The hotel's facilities and amenities far exceed those of a typical three-star hotel – a pleasant surprise indeed! They also offer stylish and elegant complimentary tea rooms, both large and small, for guests to relax and enjoy tea. The room's lights, air conditioning, curtains, and bathroom are all smart and very convenient to use. Cleanliness: If there's one outstanding feature of Huiyuan, besides its beauty and tastefulness, it has to be its impeccable cleanliness! It's the cleanest hotel I've ever seen. I stayed here for an exam at Huazhong Agricultural University, and despite the rainy weather, my second-floor room didn't feel damp or unclean at all. From the lobby to the room, everything was exceptionally spotless. Robot vacuums and cleaning staff were all diligently at work, meticulously cleaning the stairs and corridors. There wasn't a speck of dust in the room, no strange odors, and the solid wood furniture also had no unpleasant smell – very comforting! Environment: It's like a beautiful garden villa. The podocarpus trees, hydrangeas, lemon trees, orchids, ponds, and koi fish – all the plants and animals are so well-cared for. There are also several tea rooms on the first floor with a wonderful ambiance... Sitting there sipping tea and practicing calligraphy is one of life's true pleasures. The hotel owner truly has great taste and vision. Service: All the hotel staff are very gentle and approachable, making you feel right at home. On the first day, when I was checking in and about to go upstairs, the owner proactively helped me with my luggage. When I wanted to throw away some trash after lunch, the cleaning uncle told me to just give it to him. While I was exploring the courtyard, the room cleaning staff were also very enthusiastic and provided excellent service. The owner heard we were here for an exam and even offered to drive us there; all we had to do was tell the front desk the time. The next morning, on the day of the exam, the owner punctually drove us. He said he does this for all guests taking exams, as long as they inform him in advance. Summary: This is truly a wonderfully comfortable hotel. The facilities and amenities are excellent, very stylish and high-class. If you have any problems or needs, the hotel will help resolve them. I will definitely come back again. Highly recommended!

The property is perfect in terms of quality but accessibility it not convenient as you need to walk up several sets of stairs to enter the complex. Not ideal if you have heavy, cumbersome luggage. Having the facility to wash your clothes on site if a massive bonus and made it very convenient. Especially during my stay when it was hot, humid and severely raining. Overall I couldn’t not fault the location. Central to everything you want to see and do in Guangzhou. I highly recommend it if you on a budget or you don’t like busy crowds or you want to have a feel for local cuisine and lifestyle.

The hotel is right next to Nanzhou subway station, making getting around incredibly convenient. The room was clean and bright, and the bedding was soft and comfortable, ensuring a very pleasant stay. The staff were warm and attentive. Overall, it offers great value for money and I highly recommend it for both leisure and business trips!

The location is super convenient, really close to Beijing Road. You can easily pop back for a rest if you get tired from walking. It's also right next to the Guangxiao Temple, and there are tons of food options nearby. Plus, it's close to the Guangzhou Restaurant on Shufang Street. The hotel is right by the road, but surprisingly it's not noisy at all. The only thing is that you share an elevator with the shopping mall. However, you need to use your key card to access the hotel floors, so it feels quite safe.

The hotel environment is clean and comfortable, and the service is attentive and thoughtful. The room has good natural light, is quiet, and ensures a high quality of rest. The location is convenient for getting around, and it offers excellent value for money. Overall, it was a fantastic experience, a very reassuring and comfortable stay. Highly recommend!

The room was clean and tidy, with complete amenities, and breakfast was included. The housekeeping staff and front desk were very friendly, and the price was excellent, offering fantastic value for money.

After checking in, I found the room to be very comfortable overall. The bedding was soft, ensuring a good night's sleep, and the bathroom was clean with no strange odors. The hot water came quickly and the temperature was stable. The air conditioning ran quietly without any noise. Overall, it was a very pleasant stay.