Home2 Suites by Hilton Guangzhou Baiyun Airport West Reviews

Very good experience indeed in guangzhou, will definitely go again if needed!

This hotel is fantastic and we would stay there time and time again. With a very warm family feel and great decor. The room amenities are excellent with really comfortable beds. The rooms feel luxurious. Staff is so helpful and friendly. If you are an English speaker, a translator app would be helpful. We chose this to be convenient to the airport. We were not intending to do any shopping. We used the airport transport service three times as we all had different flights. It was fabulous and FREE - amazing! Top marks Home2 Suites by Hilton. 😇😇

Very nice hotel to stay (very quite at night). Very good customer service. I remember a customer service (余晶）very patient to show me how to use China App to search for tourist attractions, DD (taxi) and etc... By the way, the hotel also provide free laundry and drying machine for customer (self-service). Overall, customer service are very helpful. Thumbs up

This is a newly opened hotel with complete supporting facilities. Each room is equipped with a small mini bar, microwave, coffee machine, refrigerator, and tableware, which is very suitable for people who travel for many days. The room is clean and comfortable, close to the airport, and there is free airport pick-up and drop-off service. There is a 24-hour free self-service bar where you can drink coffee, and there are all kinds of freshly ground coffee. Koala, the guest service manager, is warm and thoughtful and invited us to come down for afternoon tea. This is the free afternoon tea provided by the hotel. The hotel service and product experience at this price are too cost-effective.

This time, the experience of staying at Hilton Garden Inn was very good. The business car pick-up and drop-off at the airport was very comfortable. It is about a 15-minute drive from the airport. The hotel is beautifully decorated and grand, and the room layout is beautiful and tidy. Jerry's service is very good, enthusiastic and meticulous. I will come again next time~

The hotel room is very new and well-equipped. Manager Koala and Yaoyao Tingting provided great service and sent us some fruit. The 24-hour self-service bar on the first floor is very good for business travellers, and there is also free afternoon tea. The overall feeling is great.

This hotel is well-equipped, clean and comfortable. It is close to the airport and convenient for travel. The hotel helped arrange a comfortable and satisfactory room. The hotel has free afternoon tea and a 24-hour free self-service bar with freshly ground coffee, etc. The guest service manager Koala is warm and thoughtful, and the front desk staff Yifan and Tingting have good service attitudes and high efficiency. The overall feeling is great.

The room is nice and the afternoon tea and breakfast are varied. The staff of the whole hotel are very enthusiastic, especially Kiki and Koala. They are very enthusiastic and feel at home. Great 👍

I stayed for three days. Foreigners can stay here too. The hotel is very good! The room is also very good! The bed is very comfortable! The front desk service is also very good. There is no noise in the room, and the neighbors next door can't hear it at all. The soundproofing is very good. The automatic opening and closing curtains and the automatic toilet are all very good. There are robots delivering food. If you order food, remember to remind the rider to deliver the food to the correct hotel because there are two hotels next to each other, and the riders often deliver to the wrong hotel, but this is not the hotel's problem. Also, I live on the 4th floor, and the gym and laundry room are on the 3rd floor, but my card can't go to the 3rd floor. After the front desk gave me a new card, it still didn't work. So I took the stairs to the 3rd floor. But there was no clear sign where the gym or laundry room was, and I found it after searching for a while. I went out of the elevator and turned left and then turned left again. The gym equipment is very new. It works very well. There were not many people when I went there at 9 pm. There was no place to get on and off when it rained. If it rained heavily, you could only go to the parking lot. There were not many breakfast options. But there was everything I wanted to eat. I just ate a piece of bread, haha. But the breakfast was not very rich. Although there are 4 or 5 kinds of dishes, there are salad tables, fruit tables, bread tables, cereal tables, coffee and tea tables, beverage, yogurt and milk tables. There are also freshly made noodles, and eggs can be fried, but I didn't order freshly made dishes. Everyone ordered. The hotel is very close to the airport. The airport drop-off was very fast. The driver drove a little fast but still delivered safely. When I arrived, I found that the hotel name written on the car was the hotel next door. But overall, I think this price, these services and this breakfast are very worthwhile. I will choose this hotel again if I have the chance in the future. Compared with all the nearby hotels, this should be the best.

The housekeeper Summer is super nice. She was very caring and greeting us from check-in to check-out. There were also welcome fruits and breakfast reminders for us. Unfortunately, the bed was too comfortable and I slept the whole time... I missed the meal. This feeling is just like being at home. This is a pet-friendly hotel. At present, our country is gradually improving pet-friendly hotels. I think as owners, we should also bring diapers and other supplies. The hotel is so awesome, we can't cause trouble to the hotel. The stay is also very comfortable, and the car for airport drop-off service is also very good. I will stay here again.

The hotel is very close to the airport. It is very new and well-equipped. There is also a free shuttle bus to the airport. The hotel's guest service managers Koala and Xiaoyu introduced the hotel's facilities to me patiently and enthusiastically. Rory and Xiaozhong helped us complete the check-in procedures very quickly. Next time I come, I will choose this hotel as my first choice! !

Seeing that there were children, we upgraded the children's room for free. The space was large and the children were super happy. The hotel room was very new and smart! The combination of Chinese and Western food in the morning was also very good! The free airport shuttle service was also very considerate. In short, it was a very satisfactory accommodation experience and I will come again.

Facilities: New Sanitation: Very good Environment: Also good Service: Very good, especially Xiaoyu at the front desk, attentive service Free airport pick-up service: Very convenient 24-hour unlimited self-service drinks: Free coffee Nearby seafood and wine restaurants are delicious

The environment is very good, the guest service Summer service is good, the small gift originally was a sugar-free Coke, I like to drink tea, and then Summer left me to change the tea, it is very user-friendly, very close to the airport, very convenient! I will definitely come back next time I am on a business trip. It is very suitable for working friends. The room is quite big and very clean