Lanwan Hotel (Guangzhou Shamian Island Yongqingfang Branch) Reviews
Lanwan Hotel (Guangzhou Shamian Island Yongqingfang Branch)
3 Huangsha Avenue, Guangzhou, ChinaView Hotel Details
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Lanwan Hotel (Guangzhou Shamian Island Yongqingfang Branch) Guest Reviews
4.6/5
Very Good
470 review
Verified reviewsLocation4.4
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(470)
Positive reviews(454)
Reviews with photos/video(192)
Awesome amenities(77)
Easy to get around(67)
Friendly front desk staff(53)
Delicious breakfast(48)
Close to metro(45)
Good audiovisual experience(25)
Highly recommended(4)
Negative reviews(16)
Guest User
Featured Room - City-View (Double Bed)
Stayed in May 2024
Family
1 review
Outstanding
Posted on Jun 29, 2024
I like this hotel very much. The location good, the hotel service is good. We have 5 nights here. Breakfast, supper and cocktail are complimentary.
The stall is friendly and the room is clean. Beside the hotel is seafood street, the seafood fresh and nice!
Response from Property: Dear guests: Hello! I'm glad you chose to stay at Lanwan Hotel. I was stunned when I saw your review was so low! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious. Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Rebbi
Featured Room - With View (Double Bed)
Stayed in May 2024
Business travelers
6 review
Very Good
Posted on May 18, 2024
very clean and tidy room, recently renovated. Overall nice.
Close to MTR entrance.
Nice extra, like coffee available 24/7 and midnight snack
Cons : breakfast is quite poor, basic, very small space and not enough table to accommodate comfortably everyone during peak hours.
We booked and paid extra money for the river view, that simply wasn't there. Room 406 has view on the air conditioning motors and water tank
Response from Property: Hello, thank you for choosing Lanwan Hotel. First of all, we deeply apologize for the inconvenience you have encountered. We have notified the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet room for you according to the room status. Thank you again for your review.
Aurellia
Featured Room - City-View (Double Bed)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 11, 2024
The hotel is very comfortable, despite its proximity to a seafood market. The service provided by the hotel covers any inconvenience that may arise from the market's proximity. Additionally, the hotel is in close proximity to the bus station and a mall. The service provided by the hotel is excellent, and the staff are always willing to help. They will help you accept your Taobao delivery, teach you how to use apps in China, and communicate in Mandarin if necessary. The hotel provides free mineral water, amenities, snacks, and a late-night snack. For food delivery, you don't have to go downstairs. The hotel has a robot that can bring your food to your room. The check-out time is also good, and the toilet is modern with a bidet and automatic flush. You can wash and dry your clothes for free.
It is highly recommended to stay there, especially if you want to take a stroll in Liwan area.
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Lanwan. We look forward to your visit again to review our progress and wish you a happy day!
王伊丽
Featured Room - City-View (Double Bed)
Stayed in May 2024
Solo travelers
17 review
Outstanding
Posted on May 7, 2024
My second time in here and I enjoyed it. Free laundry and clean room. Breakfast OK
Response from Property: Dear guest: Hello! Thank you for choosing Lanwan Hotel! Your words "excellent service" are like a warm current in winter, warming our hearts. Thank you for your encouragement, we will definitely do better and strive for your perfect five points next time! Wish you: well!
SOON MUI
Featured Room - City-View (Double Bed)
Stayed in Apr 2024
Couples
11 review
Great
Posted on Apr 22, 2024
Hotel is clean, closed to seafood market.
Only thing is need to walk across through bridge to hotel. Not advisable with heavy luggage.
Please take note on your bookings rooms with window and non-window.
Response from Property: Dear guests: Hello! Thank you for choosing Lanwan. We are honored to serve you. At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Anonymous User
Featured Room (Double Bed)
Stayed in Mar 2024
Couples
1 review
Very Good
Posted on Mar 27, 2024
It’s really a good experience for us 1st time in Guangzhou. The location is super good as it’s beside shamian island and opposite is the shopping mall & shamian metro station( F exit is more nearest). Thank you for upgrading our room, it’s very comfortable. Inside the room have big screen for movie/ drama also. The room not too big but it’s enough to put/open our baggage. If you are the one who love to explore, you may walk around to yongqingfang, xiguan area. Trust me! Super convenient ~ oh ya, this hotel is accept all the countries traveller.
Response from Property: Hello! The stream flows slowly, time is soft, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy day!
Mohsen77
Featured Room (Double Bed)
Stayed in Mar 2024
Business travelers
7 review
Amazing
Posted on Mar 9, 2024
Clean, good services, help full stuffs, close to metro station (choose exit F), location is normal
Breakfast time 7 to 11 AM
6/11
Response from Property: Hello dear guests: I am really excited to see the simple and profound praise from our guests, and they also recognize our service so much~ We pursue to provide the most considerate and meticulous service to each guest. Bring a great value experience. Lanwan Hotel is a young and energetic hotel that shows its unique charm to guests with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Kineret
Featured Room - City-View (Double Bed)
Stayed in Mar 2024
Solo travelers
19 review
Great
Posted on Mar 11, 2024
The hotel was very clean and nice. The stuff was very nice and thoughtful.
Breakfast was pretty nice, i was missing alot of vegetables. Most of the breakfast was carbs.
The location of the hotel is quite disappointing. Its really on the entrance of the sea food market and is not nice ro get inside the hotel or get our cause the smell is very strong.
Guest User
Featured Room (Double Bed)
Stayed in May 2024
Solo travelers
3 review
Amazing
Posted on May 28, 2024
Honestly, one of the best hotels I have ever stayed in. Good location, reasonable price, very clean, robot delivery service, even had a heated toilet seat! Not that it would be needed very often in GZ. Hotel was so nice, I didn't want to go outside.
Guest User
Featured Room (Double Bed)
Stayed in Apr 2024
Business travelers
19 review
Posted on May 3, 2024
STAFF SERVICES ARE GOOD
ROOM IS CLEAN, MEW AND TIDY
BREAKFAST NEED TO IMRPOVE
LOCATION IS CONVENIENT FOR MTR BIG SHOPPING CENTRE JUST OPPOSITE,
BUT NEED TO USE PEDESTRIAN BRIDGE STAIRS , HARD TO WALK UP THE STAIRS FOR ELDERLY , ESPECIALLY ON SUMMER
ADD POINTS IS VERY CLOSE TO SHAMIAN ISLAND ,
Response from Property: Dear guests: Hello! Thank you for your timely feedback. I hope it did not affect your mood during this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service. The service creates the most comfortable residence for you during your journey, and we sincerely look forward to serving you again!
Guest User
Featured Room - City-View (Double Bed)
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on May 2, 2024
A great new hotel in central location with excellent and friendly services. Definitely will recommend to friends and travelers 👍👍
aravindskt
Featured Room (Double Bed)
Stayed in Apr 2024
Couples
8 review
Outstanding
Posted on Apr 14, 2024
Very satisfied with the check-in experience, the hall is large, clean and good, the front desk service is good, check-in is fast, the room is well equipped, the bed is very comfortable, breakfast is also very good, but also help free late check-out, very good
Anonymous User
Guestroom - River-View (Double Bed)
Stayed in Mar 2024
Friends
1 review
Great
Posted on Jun 13, 2024
Surprisingly clean room despite of its location and from the first impression of the outlook of the building.
Guest User
Featured Room (Double Bed)
Stayed in Mar 2024
Business travelers
3 review
Very Good
Posted on Mar 30, 2024
It is located at the corner of local seafood market. The lobby is not fancy, but the room size is big enough with clean beddings. Upon checking in, the hotel staff didn't tell me that the reservation should come with breakfast.
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Lanwan in the future and tell us more about your feelings and experiences when you stay in the future. We sincerely look forward to seeing you again. Come!
Hadi Prawira
Featured Room (Double Bed)
Stayed in Mar 2024
Family
4 review
Very Good
Posted on Mar 24, 2024
Stay : 18 March - 23 March 2023, book 3 rooms
The pros are :
- Hotel is newly build, high tech room with good equipment. They even have a big projector for TV and smart Toilet system.
- Staff is good and helpful. Many thanks to the front desk staff (the boy and the girl with long hair which i dont know their name) who always help me even there is language barrier. Thanks a lot pengyou 🙏🏻
- There is Laundry Room comes with dryer.
The cons are :
- Location is located next to fish market, so u can smell fishy even in the room. Why? Explain to cons no 2
- The road leading to hotel often wet because fish market, this is why if u walk into the hotel, your shoes smells fishy
- Even this is non smoking hotel, there is a lot people smoking in the hotel. Even the staff is smoking while perparing breakfast and not wearing mask.
- the bathroom sink smells bad
- I lost one of my instant noodle during room cleaning. But its ok maybe whoever takes it want to try indonesian instant noodles 😄
Response from Property: Hello dear guests! Thank you for your careful review! You must be a very classy person! Good service is because guests like you are always paying attention to us, and we are committed to providing you with a friendly and thoughtful stay experience. We believe that guests are family, so we are particularly concerned, caring, considerate, caring and warm about everything you do during your stay. This is the most sincere gift from every Lanwan Hotel person to you. Here, we will continue to use A friendly smile welcomes you again.
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