Yongke Apartment (Guangzhou Railway Station Xiwan Road) Reviews
Yongke Apartment (Guangzhou Railway Station Xiwan Road)
1002, 10th Floor, North Tower, Building b1, Fortune Mansion, No.149, Xiwan Road, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Yongke Apartment (Guangzhou Railway Station Xiwan Road) Guest Reviews
4.4/5
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.3
Filter by:
Sort by:
All reviews(106)
Positive reviews(98)
Reviews with photos/video(27)
Awesome stay(18)
Friendly owner(12)
Large rooms(8)
Easy to get around(8)
Convenient location(8)
Classy environment(7)
Great location(7)
Great value for money(5)
Negative reviews(8)
XMDARG
Deluxe Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Very good and clean and not far from subway and center
AHMED TALEB ABDULLAH
Deluxe Room (2 beds)
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Clean and reception helpful
ABU RASHAD
Deluxe Room (2 beds)
Stayed in Apr 2023
Business travelers
37 review
5.0/5
Outstanding
Posted on Apr 19, 2023
Clean hotel and friendly people in reception, strongly recommended
Samir Younes
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
5 review
4.5/5
Great
Posted on Mar 26, 2024
good place and good Service
Guest User
Deluxe Family Room
Stayed in Apr 2023
Family
2 review
1.0/5
Posted on Apr 17, 2023
I booked a deluxe family room, which was originally equipped with a 1.8-meter large bed and a 1.2-meter small bed. When I went to the room at night, it turned out to be three 1.2-meter small beds. The actual environment was very different from the online one, and the children cried. Noisy.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we understand your comments very much, but I can arrange the kind of room you want. At that time, it was also said that it can be upgraded to a large double suite with 2 1.8 beds for free. I would like to bring you You went to look at the room, but you refused. You were very sure that you wanted to stay with your friend. I couldn't help it. You didn't give us a chance. You deliberately gave a bad review like this. There is also surveillance video. It is true that you insisted on staying at your friend's house, and you wanted us to cancel the order for free. It was after 9 pm at that time. It is not easy for anyone to show your heart to your heart. I wish your whole family a happy life!
ailanxier
Deluxe Room (2 beds)
Stayed in Feb 2023
Couples
4 review
2.0/5
Posted on Feb 24, 2023
A very unpleasant housing experience. The front desk is not skilled in business, so I need to go down many times to activate the room card. The room is a bit dilapidated, the sliding door of the shower room is also broken, and the toilet cover is also loose. Fortunately, the room is big enough, but there are not many lights It's bright, and the switches are actually at the door instead of the bed. The door can't be locked, so I'm a little scared to turn off the lights at night. Maybe it’s what you pay for 😭
Original TextTranslated by Google
Response from Property: Dear guest, when you came to check in, the computer at the front desk was lagging. As for the problem you mentioned about the room lights, the lights in our room are switchable. You need to press the button on the bedside and then press the button on the bedside to turn it back on. The switch at the head of the bed is turned on. The door is electronically locked and automatically locked. It does not need to be locked. The security here is very high. Our security guards patrol every 2 hours. If you have any problems during check-in, you can tell us that we will solve them Yiyi. I am really sorry for the inconvenience caused to you! Welcome to visit us next time! wish you a happy life!
Guest User
Family Recreation Room (Cards)
Stayed in Jul 2022
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 7, 2022
Every time a friend comes to visit me, he will choose this hotel. Every time, the front desk is very welcoming, cleanliness, transportation, eating, drinking and entertainment are all very convenient first choice. The most important thing is that the room is very spacious, which is very suitable for sisters to get together to eat, play and chat.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for choosing our Yongke Hotel Apartment to stay and sharing your valuable opinions and experience. Your satisfaction is our greatest honor and our eternal pursuit! We will continue to work hard to do better. Welcome to stay next time! Thanks!
Anonymous User
Deluxe Room (3 beds)
Stayed in Nov 2022
Business travelers
3 review
1.0/5
Posted on Nov 8, 2022
Service: Terrible, bad service, still waiting to check out, speechless
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! First of all, to answer your question, you come to our front desk to check in after 12:00 noon, and our front desk will immediately reply to you that the guest has not checked out, but we can ask the guest when to check out, and the front desk will also follow up and knock on the door. The room is ready, and I can check you in right away and wait for the aunt to clean up. Where is your conscience? You are telling nonsense. If you want to stay for a few more days, the front desk paid for it. Our front desk will also help you apply for an early refund of the room fee. You said that there is no water in the room. Do you have water in the bathroom? The front desk also arranged for bottled water to be delivered to the room. . Please don't think that you are a giant baby!
Anonymous User
Deluxe Double Room
Stayed in Jul 2022
Travel with friends
1 review
1.0/5
Posted on Jul 18, 2022
The store owner said that the parking fee was included, but it turns out that you have to pay 30 yuan for parking when you exit the parking lot. This is a deception! The security guard at the door also gave me a slap in the face and said I would pay.
Original TextTranslated by Google
Response from Property: Hello, our hotel did not say that the parking fee is included. It is just that when you parked on the ground, you said that the hotel parking is provided, but there is only a discount with a cap of 40 yuan for 24 hours a day. We are very sorry for the unpleasantness that has caused you! Your satisfaction is our greatest honor and our eternal pursuit! We will continue to work hard to do better. Welcome to your next stay! Thanks!
Shenlaoshi💰shechipinjiandinghuishou
Deluxe Room (2 beds)
Stayed in Feb 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Apr 17, 2023
It's okay, no surprises and no problems
Original TextTranslated by Google
Response from Property: Hello distinguished guests! Thank you very much for choosing our Yongke Hotel Apartment and sharing your valuable opinions and experience. Your satisfaction is our greatest honor and our eternal pursuit! We will continue to work hard to do better. Welcome to your next stay! Thanks!
Guest User
Discount Room
Stayed in Feb 2023
Business travelers
54 review
5.0/5
Outstanding
Posted on Feb 14, 2023
Not bad, help foreign customers order
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for choosing our Yongke Hotel Apartment to stay and sharing your valuable opinions and experience. Your satisfaction is our greatest honor and our eternal pursuit! We will continue to work hard to do better. Welcome to stay next time! Thanks!
Guest User
Discount Room
Stayed in Nov 2022
Business travelers
11 review
4.5/5
Great
Posted on Nov 20, 2022
The service was great
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for choosing our Yongke Hotel Apartment to stay and sharing your valuable opinions and experience. Your satisfaction is our greatest honor and our eternal pursuit! We will continue to work hard to do better. Welcome to stay next time! Thanks!