Haomeiya Hotel (Guangzhou Zengcheng Wanda Plaza) Reviews

Response from Property: 尊敬的貴賓，為您帶來不好的入住體驗，我們深表歉意。在您入住酒店期間，房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們24小時待命為您解決問題。關於房間設施問題，酒店工程部門已加強巡檢維修，確保您下次入住不會再出現此類問題，為您帶來 的不便我們深感抱歉。

Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly.

Response from Property: Every day, we love and are loved by others. Emotion is the bond of life. The fate between people is so wonderful. Thank you for meeting us. I look forward to meeting you next time.

Response from Property: Thank you for choosing Haomeiya. Every day and every moment, Haomeiya can move forward with your support. Your satisfaction is Haomeiya’s eternal pursuit. I wish you a good mood every day!

Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. Thank you for choosing Xiaoya. First of all, I would like to express my deep apologies for the inconvenience you have encountered. Thank you for choosing Xiaoya. In response to the questions you raised, the hotel will strengthen the service training of hotel staff to avoid such situations from happening again. We always strive to create a perfect stay experience for guests. We sincerely invite you to come again and wish you a happy life!

Response from Property: Dear guest: Thank you for choosing the hotel and sharing your experience of staying here. We are also very sorry for giving you a bad experience. Regarding the problem you reported, after understanding what happened, the customer service felt it necessary to state the facts. First of all, the check-out time for your reservation is before 2 pm. At 13:00 pm, the front desk called the room to urge you to check out. They called your room many times, but you didn't answer the phone. In the end, there was no choice but to ask the housekeeping aunt to check the room and luggage. There was no response after knocking on the door many times. The hotel did not have the phenomenon of swiping the card directly when you wanted to enter. At that time, you threatened to give the hotel a bad review. The customer service just stated the facts clearly, and the surveillance camera can testify. If you have any questions, you can contact the hotel directly. All the hotel staff wish you a happy life!

Response from Property: Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoya will be the warmest and most unique one in your memory! Come back to Haomeiya often, and I wish you all the best!

Response from Property: Dear guests! Thank you very much for sharing your stay experience in your busy schedule. Providing you with the most satisfactory service is our aim. All the hotel staff truly feel your satisfaction and hope that this happiness will always be with you!

Response from Property: No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of every guest. As long as you come to the hotel, you are our distinguished guest. We will do our best to make your trip to Haomeiya easy, pleasant and smooth. We look forward to your visit again to experience a different style. Wish you all the best

Response from Property: Dear family, hello! Thank you for choosing Haumea Hotel and sharing your stay experience. Regarding the moisture and projection issues you raised, due to the frequent rainy days in the past, the hotel corridors were carpeted, so the damp smell did not dissipate in time. If you have any problems with the room equipment, please call the hotel front desk, our 24-hour front desk will help you. We will improve as soon as possible and hope that you can see our changes when you stay next time. What we can do is grasp the details and make your stay here comfortable and happy. Sincerely looking forward to your visit again! wish you a happy life!

Response from Property: Dear host~ Thank you for choosing to stay at Haumea Hotel and for your review. We are also very sorry that your stay was not well received. Regarding your feedback, Xiaoya needs to clarify the facts: the parent-child room with two bedrooms and one living room is a single-sided room. There are three windows in the room, one in the living room. Both rooms have windows, and the light is very good. There is no such thing as a dark room with no light. Regarding the humidity in the room, it is because it rains all the time before and after the Qingming Festival. This is a natural phenomenon. The air conditioner in the room can be adjusted to the dehumidification function when you check in. In addition, the front desk lady is online 24 hours a day. If you have any questions, you can call us at any time and they will do their best to solve your problems. All hotel staff welcome you to visit again and wish you a happy life and smooth work!

Response from Property: Thank you for your praise. It is a great honor for the hotel to receive your recognition! We will definitely continue to work hard and look forward to your next stay with better service and environment!

Response from Property: Dear family, hello! Thank you very much for your recognition of us, thank you for liking us, love is like ink and blue and white, why fear the moment of beauty, holding hands and gazing at the past life, waving and stepping on the end of the world, thank you for your companionship all the way, we will definitely bring you a different feeling, and look forward to your visit again. I wish you a happy life

Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly.