Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station) Reviews
Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)
Dongjing Garden, Intersection of Dongjing Street and West Yuancun Street, Guangzhou, ChinaView Hotel Details
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Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station) Guest Reviews
4.4/5
Very Good
2420 review
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(2420)
Positive reviews(2258)
Reviews with photos/video(131)
Classy environment(244)
Easy to get around(195)
Friendly front desk staff(184)
Quiet & comfortable(117)
Close to metro(72)
Many amenities(58)
Perfect for business trips(57)
Elevator was OK(23)
Negative reviews(162)
PRASHANT SAKHRANI
Superior Double Room (No window)
Stayed in Apr 2024
Business travelers
15 review
Very Good
Posted on Apr 26, 2024
Canton Fair stay are usually tiring so booked this hotel as its near the exhibition so Location is nice. Taxi's are easily available and many restaurants in the locality. Staff and service was nice. Room was very average as because there were no windows, there was echo in the room. Exhaust fan in the bathroom wasn't working. If just need 8 hours of good sleep then can consider to stay here alone.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant depar**ents of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again.
TheDawg
Elegant Double Room
Stayed in Mar 2024
Business travelers
118 review
Great
Posted on Mar 26, 2024
The hotel is not bad the location is good. It could be a bit cleaner if possible. I wish there is not so much smoke smell in the room.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Harleyqq
Family Room
Stayed in Nov 2023
Family
3 review
Posted on Dec 30, 2023
Strong smoke smell everywhere, shower was weak and constant nasty smell coming from air vent and air conducting fan didn't work which made it worst, TV shows wouldn't load, overall very mediocre experience and hotel I would say - they had no real solutions to the problems I stated as the hotel is just too old and don't carry the tools to fix the issues. Not worth the money even though it's inexpensive.
Bea ti
Business Double Room
Stayed in Mar 2023
Solo travelers
8 review
Posted on Mar 14, 2023
Old hotel, with low maintenance and super expensive for the location. The room are simple and clean. Breakfast not recommended.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. look forward to seeing you again
Angela
Family Room
Stayed in Dec 2023
Business travelers
50 review
Posted on Dec 17, 2023
Hotel is near to canton fair complex, good price and location.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Guest User
Business Double Room
Stayed in Mar 2023
Business travelers
6 review
Posted on Apr 2, 2023
Run down, location is not close to the station metro, there is a 15min walk , the bed is extremely good,
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. look forward to seeing you again
AHCENE,CHINA
Superior Double Room (No window)
Stayed in Jan 2023
Other
12 review
Very Good
Posted on Jan 27, 2023
Was just fine, no window
Ahsan
Family Room
Stayed in Feb 2023
Family
2 review
Very Good
Posted on Feb 17, 2023
comfortable location, and easy to travel any tourist place.
Mohamad Kiswani
Elegant Double Room
Stayed in Apr 2023
Business travelers
23 review
Outstanding
Posted on Jul 11, 2023
It was nice stay
Guest User
Superior Double Room (No window)
Stayed in Mar 2023
Business travelers
8 review
Outstanding
Posted on Mar 31, 2023
very good
Guest User
Superior Double Room (No window)
Stayed in Jun 2024
Business travelers
5 review
Outstanding
Posted on Jun 3, 2024
The location of the hotel is very good, close to the bus station and the subway station. It is a quick walk to the Civil Affairs Bureau and Tianhe Park is also nearby. The room is very good and comfortable. The service staff is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Anonymous User
Business Double Room
Stayed in May 2024
Business travelers
19 review
Posted on May 29, 2024
Chain hotel🔚Nothing special, the bed is not very comfortable, the sound insulation is not good
Hygiene: OK
Environment: Close to the subway
Service: Average, I hope the front desk can be more enthusiastic and answer one question after three questions.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Guest User
Elegant Double Room
Stayed in May 2024
Other
2 review
Outstanding
Posted on May 8, 2024
The front desk service is very good, the room is clean and tidy, there is no odor, and there is a fresh air system
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Deluxe Double Room
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 8, 2024
The front desk guy and girl are very welcoming, the hotel facilities are complete, there are many shopping malls around, the breakfast is rich and delicious, the room staff has a perfect work attitude, it is a very good stay experience!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 8, 2024
I booked this hotel with my boss's secretary on a business trip. The front desk service was good, the room was nice, and they gave me a late check-out and upgraded the room type.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
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