Holiday Inn Guangzhou Airport Zone

Holiday Inn Guangzhou Airport Zone Reviews

Holiday Inn Guangzhou Airport Zone

No.11 North Jingu Road, Huadong Town, Huadu District, Guangzhou, Guangdong, 510890, ChinaView Hotel Details
Holiday Inn Guangzhou Airport Zone
Holiday Inn Guangzhou Airport ZoneHoliday Inn Guangzhou Airport ZoneHoliday Inn Guangzhou Airport Zone
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Holiday Inn Guangzhou Airport Zone Guest Reviews

4.6/5
Very Good
260 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(260)
Positive reviews(248)
Reviews with photos/video(29)
Classy environment(23)
Convenient location(17)
Friendly front desk staff(15)
Quiet & comfortable(14)
Offers pick-up/drop-offs(12)
Close to airport(11)
Tasty food(10)
Large rooms(4)
Negative reviews(10)
Anonymous User
Superior Room (2 Beds)
Stayed in May 2024
Couples
64 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Yes it's a hotel in the leafy suburbs of guangzhou you get me with
Response from Property: Dear guests, thanks for taking the time to share your feedback with us. In order to make our guests' stay even more memorable, we will continue to strive to provide excellent service so that our guests enjoy the best service they deserve. We again look forward to your next stay and continue to support us in the near future. Thank you very much!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 7, 2024
Great service and facilities. Convenient location near the airport
Response from Property: Dear guests, thanks for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. In order to make our guests' stay even more memorable, we will continue to strive to provide excellent service so that our guests enjoy the best service they deserve. We again look forward to your next stay and continue to support us in the near future. Thank you very much!
Guest User
Superior Double Room
Stayed in Jul 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Jul 12, 2023
Service is above standard, proactive and helpful! No Bar or meal available after 10pm, May have to improve as airport hotel.
Response from Property: Dear distinguished guest, thank you for your support! Your satisfaction makes us feel that all our efforts and intentions are worthwhile. We hope that our warm service and comfortable room can leave a good memory for your journey. The heartbeat is only a moment of youth, and company is the best A long confession. In many cases, love cannot be expressed in words. A few simple comments from you are enough to comfort our efforts! Thank you for your review and wish you a happy life~
GEDDI
Superior Double Room
Stayed in Oct 2023
Business travelers
7 review
4.7/5
Amazing
Posted on Oct 6, 2023
Quite, very clean and wonderful place . Great environment.
Response from Property: Dear guests, thanks for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. In order to make our guests' stay even more memorable, we will continue to strive to provide excellent service so that our guests enjoy the best service they deserve. We again look forward to your next stay and continue to support us in the near future. Thank you very much!
Jade Tremblay
Superior Double Room
Stayed in Jan 2023
Solo travelers
1 review
3.5/5
Posted on Feb 1, 2023
I wish I had known that room service would be closed before booking this hotel because I would have booked somewhere else considering how out of the way and difficult it was to find decent Western food in this area. I was feeling a little off my first day here due to having gotten a Pfizer Vaccination in Bangkok the day before, and I didn't want to leave my hotel room however when I tried to call room service no one answered, when I called the front desk they told me there would be no room service until Monday. Otherwise, the hotel was great, I think they might have given me an upgrade because my room had a surprise balcony (which I definitely made use of). The pool and gym were decent and the staff at the pool were excellent and even loaned me a swim cap because I hadn't brought my own. The hotel was very nice and clean, as can be expected at a Holiday Inn, and the breakfast was varied and delicious offering several foreign breakfast options.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are very sorry for the problems you encountered during your stay. We have reported to relevant departments and will continue to follow up. We will continue to improve the shortcomings and strive to provide you with a better check-in experience! Thank you again for your comments and look forward to seeing our progress. At IHG, we redefine hotel cleanliness standards through our Continent-wide cleaning program, which aims to ensure a cleaner and safer stay for you and every IHG guest from check-in to departure. Standard upgrade, peace of mind "continent". Thank you again! We are looking forward to your visit again! Sincere thanks, general manager Nelson Wong
Guest User
Superior Double Room
Stayed in Jan 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Jan 27, 2023
Super friendly and helpful staff. Even at 330 in the morning getting a taxi to the airport.
Response from Property: Dear Guests, Thank you for your stay at Guangzhou R&F Airport Holiday Inn. We are delighted to learn of your praise for the hotel staff and service. Going out and living comfortably is the expectation of every traveler and the ultimate goal of our hotel service. At IHG, We redefine hotel cleanliness standards through our Continent-wide cleaning program, which aims to ensure a cleaner and safer stay for you and every IHG guest from check-in to departure. Standard upgrade, peace of mind "continent". Thank you again! We are looking forward to your visit again! Sincere thanks . general manager Nelson Wong
Guest User
Kuya Family Double Bed Room (Super Wings Theme)
Stayed in Jul 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2022
That was awesome hotel, I really liked their service and hospitality. All staff were friendly and helpful in all aspects. They make you feel like your home, and I would like to appreciate that. I highly recommend this hotel for any guest passing through Guangzhou, and I wish I had some more days to stay. Pick up from/to airport was on time, with professional drivers assigned!
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We are looking forward to your visit again! Sincere thanks,general manager Nelson Wong
cr3663
Superior Double Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The airport transfer and front desk service were excellent. I was upgraded to a suite. The breakfast was very good. The overall experience exceeded expectations. Next time I stay at a hotel near the airport, I will choose Holiday Inn R&F Airport.
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Response from Property: Thank you very much for your valuable evaluation and high recognition! We are deeply honored and happy to know that your stay experience at Holiday Inn R&F Airport exceeded expectations. The convenience of airport transfer service, the attentive service of the front desk team and the upgrade of suites are all part of our commitment to creating a comfortable and distinguished accommodation experience for you. Your satisfaction is not only the greatest affirmation of our work, but also the motivation for us to keep moving forward. We look forward to serving you again and continuing to add warmth and convenience to your journey. Thank you again for your choice and support, and we look forward to seeing you again!
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is big, the restaurant inside has delicious roasted pigeons~ It's a long way from the airport, it's a good choice for taking a flight, and the airport drop-off service is very good! Hotel to airport pick-up service: Very good
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Guest User
Superior Room (2 Beds)
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Overall, I am satisfied with the environment, room, hygiene, and service. However, I always cannot get the room card when I check in. I have to go to the first floor to ask the staff to open the door every time, which is a bad experience! Anyway, give it a good review! There is a dining area opposite the hotel, but it is more expensive!
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Response from Property: Thank you very much for your detailed feedback. Your satisfaction is the source of motivation for us to keep moving forward! We sincerely apologize for the inconvenience caused by Microsoft's global system problem during your stay. The problem was resolved on the same day. No matter what, we are committed to providing high-quality services. At the same time, we are also very happy to hear that you are satisfied with the overall evaluation of the environment, room, cleanliness and service, which makes us very encouraged. Thank you for your valuable opinions. Every feedback you have is a valuable asset for us to improve and improve. We look forward to enjoying a more complete service experience when you come next time!
Nebosiduofuliuji
Deluxe Executive Double Room
Stayed in Jul 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 24, 2024
I have always liked this hotel. It is a decent three-star hotel. The management of IHG is in place. The restaurant downstairs tastes very good. There is also free airport shuttle. It is highly recommended for business trips in nearby parks.
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Response from Property: Hello dear guest! Thank you for your visit. We are honored to make your stay as satisfying as possible! The hotel focuses on details and is committed to providing you with first-class logistical support, clean and tidy rooms, a comfortable bathing experience, nutritious and healthy breakfast, a wide variety of entertainment facilities, and warm and considerate services to make your stay more comfortable and comfortable. Convenient. We will continue to adhere to the service concept of "customer first", continuously improve service quality and facility levels, and strive to become your first choice four-star hotel. We look forward to your next visit and providing you with a more perfect accommodation experience!
LaobeijingNO.1
Superior Room
Stayed in Jul 2024
Business travelers
91 review
4.8/5
Amazing
Posted on Jul 2, 2024
I was on a business trip here and stayed for three days in total. I had a great experience! The first day I was received by a male manager named Cai. He provided excellent service and spoke very nicely. I felt that the added value of the hotel was instantly increased. The second day, the front desk manager who received me was a lady named Yang. She was generous, had a good temperament, was very beautiful, had good manners, and had a sweet voice👍 The room was also very spacious, the air conditioning was very cool and comfortable😌 It can be seen that the hotel is well managed and well trained👍
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for staying at Holiday Inn Guangzhou R&F Airport and sharing your stay experience. Every staff member of the hotel is enthusiastic and dedicated, providing guests with professional services that respond to their requests. We will continue to maintain high-quality services and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. The hotel rooms are fresh and energetic, with ample lighting. They are equipped with comfortable large beds, high-quality and warm bedding, firm and soft pillows and duvets to bring you high-quality pillow sleep; and comfortable bathing facilities. Here, you can relax and enjoy the safe, comfortable, warm and convenient accommodation experience provided by the hotel, which is very cost-effective. Welcome to come often and wish you a happy life!
Ruansisi。
Superior Double Room
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Facilities: The room facilities are quite complete and good, and the bathtub is very comfortable. Hygiene: It's also good, I didn't see anything bad. Environment: The bed is very comfortable! I like it very much! And the pillows! I fell asleep immediately. Service: The front desk manager Xiao Zheng is very nice. He asked me what time my flight was today, and gave me the hotel pick-up schedule, which planned my travel time! Super considerate. Hotel to airport pick-up service: Very fast~ I arrived after a nap
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Anonymous User
Superior Room (2 Beds)
Stayed in Oct 2024
Business travelers
3 review
4.5/5
Great
Posted on Oct 8, 2024
The room decoration is a bit old, but overall it is OK. Convenient to the airport, with shuttle service. Breakfast is a bit expensive. It is very convenient to eat around, and the hotel is in the community
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Guest User
Superior Double Room
Stayed in Mar 2024
Family
13 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The hotel service is very good. We upgraded the room and can late check out. Because it was our wedding anniversary, the hotel customer service arranged the room, which was a surprise. Will stay at this hotel again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Guangzhou R&F Airport Holiday Inn and sharing your experience. Every staff member of the hotel is enthusiastic and dedicated, providing guests with professional services that are responsive to their needs. We will continue to maintain high-quality services and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. The hotel rooms are fresh and vibrant, with plenty of light, equipped with comfortable and comfortable beds, high-quality and warm bedding, and two types of firm and soft pillows and duvets to bring you high-quality pillow sleep. Welcome to come often, and wish you a happy life!