Holiday Inn Guangzhou Airport Zone

Holiday Inn Guangzhou Airport Zone Reviews

Holiday Inn Guangzhou Airport Zone

No.11 North Jingu Road, Huadong Town, Huadu District, Guangzhou, Guangdong, 510890, ChinaView Hotel Details
Holiday Inn Guangzhou Airport Zone
Holiday Inn Guangzhou Airport ZoneHoliday Inn Guangzhou Airport ZoneHoliday Inn Guangzhou Airport Zone
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Holiday Inn Guangzhou Airport Zone Guest Reviews

4.6/5
Very Good
259 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(259)
Positive reviews(249)
Reviews with photos/video(31)
Classy environment(18)
Offers pick-up/drop-offs(17)
Awesome amenities(15)
Friendly front desk staff(15)
Close to airport(13)
Quiet & comfortable(12)
Tasty food(10)
Easy to get around(9)
Negative reviews(10)
Henvshi
Superior Double Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 27, 2024
I love this place! good value for money
Response from Property: I'm thrilled to hear that you love this place and find it great value for money! Your positive feedback is not only a huge encouragement for us but also a testament to our commitment to delivering exceptional experiences at an unbeatable price. Thank you so much for your valuable endorsement. We'll continue to strive and ensure that every guest has a delightful time here. Looking forward to welcoming you back soon!
Anonymous User
Superior Room (2 Beds)
Stayed in Apr 2024
Couples
67 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Yes it's a hotel in the leafy suburbs of guangzhou you get me with
Response from Property: Dear guests, thanks for taking the time to share your feedback with us. In order to make our guests' stay even more memorable, we will continue to strive to provide excellent service so that our guests enjoy the best service they deserve. We again look forward to your next stay and continue to support us in the near future. Thank you very much!
Guest User
Superior Room (2 Beds)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 7, 2024
Great service and facilities. Convenient location near the airport
Response from Property: Dear guests, thanks for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. In order to make our guests' stay even more memorable, we will continue to strive to provide excellent service so that our guests enjoy the best service they deserve. We again look forward to your next stay and continue to support us in the near future. Thank you very much!
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Jul 12, 2023
Service is above standard, proactive and helpful! No Bar or meal available after 10pm, May have to improve as airport hotel.
Response from Property: Dear distinguished guest, thank you for your support! Your satisfaction makes us feel that all our efforts and intentions are worthwhile. We hope that our warm service and comfortable room can leave a good memory for your journey. The heartbeat is only a moment of youth, and company is the best A long confession. In many cases, love cannot be expressed in words. A few simple comments from you are enough to comfort our efforts! Thank you for your review and wish you a happy life~
GEDDI
Superior Double Room
Stayed in Sep 2023
Business travelers
7 review
4.7/5
Amazing
Posted on Oct 6, 2023
Quite, very clean and wonderful place . Great environment.
Response from Property: Dear guests, thanks for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. In order to make our guests' stay even more memorable, we will continue to strive to provide excellent service so that our guests enjoy the best service they deserve. We again look forward to your next stay and continue to support us in the near future. Thank you very much!
Jade Tremblay
Superior Double Room
Stayed in Dec 2022
Solo travelers
1 review
3.5/5
Posted on Jan 31, 2023
I wish I had known that room service would be closed before booking this hotel because I would have booked somewhere else considering how out of the way and difficult it was to find decent Western food in this area. I was feeling a little off my first day here due to having gotten a Pfizer Vaccination in Bangkok the day before, and I didn't want to leave my hotel room however when I tried to call room service no one answered, when I called the front desk they told me there would be no room service until Monday. Otherwise, the hotel was great, I think they might have given me an upgrade because my room had a surprise balcony (which I definitely made use of). The pool and gym were decent and the staff at the pool were excellent and even loaned me a swim cap because I hadn't brought my own. The hotel was very nice and clean, as can be expected at a Holiday Inn, and the breakfast was varied and delicious offering several foreign breakfast options.
Response from Property: Dear Guest，Thank you for taking the time to share your valuable feedback with us. We are very sorry for the problems you encountered during your stay. We have reported to relevant departments and will continue to follow up. We will continue to improve the shortcomings and strive to provide you with a better check-in experience! Thank you again for your comments and look forward to seeing our progress. At IHG, we redefine hotel cleanliness standards through our Continent-wide cleaning program, which aims to ensure a cleaner and safer stay for you and every IHG guest from check-in to departure. Standard upgrade, peace of mind "continent". Thank you again! We are looking forward to your visit again! Sincere thanks, general manager Nelson Wong
Guest User
Superior Double Room
Stayed in Dec 2022
Solo travelers
5 review
4.7/5
Amazing
Posted on Jan 27, 2023
Super friendly and helpful staff. Even at 330 in the morning getting a taxi to the airport.
Response from Property: Dear Guests, Thank you for your stay at Guangzhou R&F Airport Holiday Inn. We are delighted to learn of your praise for the hotel staff and service. Going out and living comfortably is the expectation of every traveler and the ultimate goal of our hotel service. At IHG, We redefine hotel cleanliness standards through our Continent-wide cleaning program, which aims to ensure a cleaner and safer stay for you and every IHG guest from check-in to departure. Standard upgrade, peace of mind "continent". Thank you again! We are looking forward to your visit again! Sincere thanks . general manager Nelson Wong
Guest User
Kuya Family Double Bed Room (Super Wings Theme)
Stayed in Jun 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2022
That was awesome hotel, I really liked their service and hospitality. All staff were friendly and helpful in all aspects. They make you feel like your home, and I would like to appreciate that. I highly recommend this hotel for any guest passing through Guangzhou, and I wish I had some more days to stay. Pick up from/to airport was on time, with professional drivers assigned!
Response from Property: Dear Guest，Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We are looking forward to your visit again! Sincere thanks，general manager Nelson Wong
Zen Lu
Superior Double Room
Stayed in Nov 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The front desk service was very good. The hotel was very nice. I especially like Vivian and Cary, who were very warm and considerate. I will come again next time.
Original TextTranslated by Google
Response from Property: 非常感謝您的肯定與好評！得知您對我們的前台服務感到滿意，我們倍感榮幸。他們的熱心與貼心正是我們團隊一直追求的服務標準。您的認可不僅是對他們個人工作的極大鼓勵，也是對我們整個酒店團隊努力的最好回饋。期待在未來的日子裏，您能再次光臨，讓我們有機會繼續為您提供卓越的服務體驗。我們承諾，將會一如既往地致力於提升服務質量，確保每一位賓客都能感受到家一般的温暖與舒適。再次感謝您的寶貴意見，期待與您的再次相遇！祝您生活愉快，萬事如意！
Guest User
Superior Double Bed Room With Garden-View On High Floor
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Very close to the airport, the service is also in line with the old holiday standard, better than the new holiday. Overall a very good feeling
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人您好！非常感謝您的五分好評！您的認可是對我們最大的鼓勵，為入住的客人提供舒適的環境和優質服務是我們每一位工作人員的職責。我們是廣州花都區首家假日品牌酒店。以西班牙風格設計，擁有12米高的、自然採光的酒店大堂，充分體現酒店節能、環保的理念和承諾。酒店擁有336間客房，中餐廳、西餐廳、大堂吧、健身中心等，時刻為廣大賓客提供熱誠周全，高效專業的品質服務。真誠期盼您的再次光臨，祝您生活愉快！
cr3663
Superior Double Room
Stayed in Aug 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The airport transfer and front desk service were excellent. I was upgraded to a suite. The breakfast was very good. The overall experience exceeded expectations. Next time I stay at a hotel near the airport, I will choose Holiday Inn R&F Airport.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable evaluation and high recognition! We are deeply honored and happy to know that your stay experience at Holiday Inn R&F Airport exceeded expectations. The convenience of airport transfer service, the attentive service of the front desk team and the upgrade of suites are all part of our commitment to creating a comfortable and distinguished accommodation experience for you. Your satisfaction is not only the greatest affirmation of our work, but also the motivation for us to keep moving forward. We look forward to serving you again and continuing to add warmth and convenience to your journey. Thank you again for your choice and support, and we look forward to seeing you again!
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Upgraded executive suite, very nice
Original TextTranslated by Google
Response from Property: 尊敬的客人您好！感謝您的光臨，能夠讓您的此次入住感到稱心如意，我們深感榮幸！酒店從細節出發致力於為您提供一流的後勤保障，乾淨整潔的客房，舒爽的沐浴體驗，營養健康的早餐，種類豐富的娛樂設施，熱情體貼的服務，讓您的入住變得更加舒適、便捷。期待您的再次光臨，祝您生活愉快！
Guest User
Superior Room (2 Beds)
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is big, the restaurant inside has delicious roasted pigeons~ It's a long way from the airport, it's a good choice for taking a flight, and the airport drop-off service is very good! Hotel to airport pick-up service: Very good
Original TextTranslated by Google
Response from Property: 非常感謝您的詳細好評，特別是對我們房間寬敞度、餐廳美食以及接送服務的認可！關於您提到的離機場距離適中以及送機服務到位，這也是我們酒店一直努力的方向。我們深知便捷的交通對於商務和休閑旅客都至關重要，因此不斷優化接送服務，確保您能輕鬆來回機場，享受無憂的旅程。特別感謝您對我們接送服務的肯定，這是對我們服務的最大鼓勵。我們一直致力於為賓客提供貼心、高效的服務，讓您的旅途更加舒適和愉快。
Guest User
Superior Room (2 Beds)
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Overall, I am satisfied with the environment, room, hygiene, and service. However, I always cannot get the room card when I check in. I have to go to the first floor to ask the staff to open the door every time, which is a bad experience! Anyway, give it a good review! There is a dining area opposite the hotel, but it is more expensive!
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed feedback. Your satisfaction is the source of motivation for us to keep moving forward! We sincerely apologize for the inconvenience caused by Microsoft's global system problem during your stay. The problem was resolved on the same day. No matter what, we are committed to providing high-quality services. At the same time, we are also very happy to hear that you are satisfied with the overall evaluation of the environment, room, cleanliness and service, which makes us very encouraged. Thank you for your valuable opinions. Every feedback you have is a valuable asset for us to improve and improve. We look forward to enjoying a more complete service experience when you come next time!
Nebosiduofuliuji
Deluxe Executive Double Room
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 24, 2024
I have always liked this hotel. It is a decent three-star hotel. The management of IHG is in place. The restaurant downstairs tastes very good. There is also free airport shuttle. It is highly recommended for business trips in nearby parks.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your visit. We are honored to make your stay as satisfying as possible! The hotel focuses on details and is committed to providing you with first-class logistical support, clean and tidy rooms, a comfortable bathing experience, nutritious and healthy breakfast, a wide variety of entertainment facilities, and warm and considerate services to make your stay more comfortable and comfortable. Convenient. We will continue to adhere to the service concept of "customer first", continuously improve service quality and facility levels, and strive to become your first choice four-star hotel. We look forward to your next visit and providing you with a more perfect accommodation experience!