Yixuan Hotel (Guangzhou New Baiyun International Airport) Reviews
Yixuan Hotel (Guangzhou New Baiyun International Airport)
No.1489 Fanghua Road, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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Yixuan Hotel (Guangzhou New Baiyun International Airport) Guest Reviews
4.4/5
212 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(212)
Positive reviews(197)
Reviews with photos/video(50)
Offers pick-up/drop-offs(13)
Friendly front desk staff(13)
Easy to get around(12)
Classy environment(8)
Close to airport(6)
Convenient parking(5)
Stayed multiple times(3)
Comfortable bed(2)
Negative reviews(15)
Otgoo
Selected Double Room
Stayed in Mar 2024
Other
3 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Hotel’s service is good and very friendly stuff.
Thank you so much . I will come again next time .
Response from Property: Dear customer, it is a great honor for us to receive your affirmation and praise~ We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality. services. Your support adds endless motivation to us. Thank you again, dear, hehe. We look forward to a more pleasant reunion with you next time. I wish you eternal youth and a happy life!
Guest User
Selected Room (3 Beds)
Stayed in Dec 2023
Family
7 review
4.0/5
Very Good
Posted on Dec 30, 2023
It was provided the airport pick-up and drop off on the advertising. When we want to apply the this service, the hotel was cancelled. It was a bit of disappointing.
Response from Property: Dear customer, it is a great honor for us to receive your affirmation and praise~ We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality. services. Your support adds endless motivation to us. Thank you again, dear, hehe. We look forward to a more pleasant gathering with you next time. I wish you eternal youth and a happy life!
Saira Munir (岳冰洁)
Selected Double Room
Stayed in Jul 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 10, 2023
Very good experience to be here. Receptionist was so kind.
Response from Property: Dear customer, it is a great honor for us to receive your affirmation and praise~ We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality. services. Your support adds endless motivation to us. Thank you again, dear, hehe. We look forward to a more pleasant gathering with you next time. I wish you eternal youth and a happy life!
Ali Mohammad Shaheb
Selected Double Room
Stayed in Jan 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Feb 1, 2024
It’s good and clean
Response from Property: 尊敬的顧客您好,收到您的肯定與好評真是我們莫大的榮幸撒~我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。您的支持更讓我們增添了無盡的動力,再一次感謝親愛您吶嘻嘻,期待您和我們下一次更愉快的相聚哦~祝您青春常駐,生活愉快!
Jianchidagong
Business Deluxe Room (2 Beds)
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 6, 2024
This accommodation experience is perfect. The lobby is very warm, the room is comfortable and clean, especially the service at the front desk is very considerate. The location is very good and the transportation is convenient. Highly recommended! Great, especially the laundry room is clean.
Original TextTranslated by Google
Response from Property: Dear customer, it is our great honor to receive your affirmation and praise. We always believe that good reputation must be recommended by the most sincere satisfaction of customers, and we are also honored to provide you with the best service. Your support has given us endless motivation. Thank you again, dear. We look forward to seeing you and us again. I wish you eternal youth and a happy life!
Guest User
Selected Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 26, 2024
The room is clean and sanitary. The front desk service is in place. I like the host very much. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear customer, it is our great honor to receive your affirmation and praise. We always believe that good reputation must be recommended by the most sincere satisfaction of customers, and we are also honored to provide you with the best service. Your support has given us endless motivation. Thank you again, dear. We look forward to seeing you and us again. I wish you eternal youth and a happy life!
Guest User
Selected Double Room
Stayed in Apr 2024
Business travelers
1 review
4.8/5
Amazing
Posted on Apr 30, 2024
The hotel has a superior location, convenient transportation, and complete surrounding facilities. It is very suitable for business, travel, or leisure travel. As soon as you enter the hotel, you will feel the warmth of home.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您對我們酒店的點評。我們非常重視您的反饋,我們會認真對待您提出的問題,並努力改進。對於衞生問題,我們深表歉意,我們會加強衞生管理,確保每個客房都能提供乾淨衞生的環境。我們一直致力於為每位貴賓提供舒適愉悦的住宿體驗,您的滿意是我們最大的追求。再次感謝您的評價,期待您的再次光臨。
Guest User
Selected Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel is in a very good location, the service attitude is also very good, there is free airport pick-up, very convenient, the sanitation is also very clean and the environment is very good
Original TextTranslated by Google
Response from Property: Dear customer, it is our great honor to receive your affirmation and praise. We always believe that good reputation must be recommended by the most sincere satisfaction of customers, and we are also honored to provide you with the best service. Your support has given us endless motivation. Thank you again, dear. We look forward to seeing you and us again. I wish you eternal youth and a happy life!
Guest User
Business Deluxe Room (2 Beds)
Stayed in Apr 2024
Solo travelers
1 review
1.0/5
Posted on Apr 27, 2024
The room was dirty and the walls were moldy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. We attach great importance to your feedback. We will take your questions seriously and work hard to improve. We apologize for the hygiene issues. We will strengthen hygiene management to ensure that each guest room can provide a clean and hygienic environment. We have been committed to providing each guest with a comfortable and pleasant accommodation experience. Your satisfaction is our greatest pursuit. Thank you again for your evaluation and look forward to your visit again.
Roman.zheng
Queen Room With E-sports
Stayed in Jan 2024
Business travelers
54 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The hotel is overall good, the location is easy to find, clean and comfortable, and the computer configuration is first-class. In addition, the lady at the front desk is patient and friendly. It is a good stay experience. I recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear customer, it is a great honor for us to receive your affirmation and praise~ We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality. services. Your support adds endless motivation to us. Thank you again, dear, hehe. We look forward to a more pleasant gathering with you next time. I wish you eternal youth and a happy life!
Jason B@bY
Selected Deluxe E-Sports Double Bed Room
Stayed in Oct 2023
Couples
19 review
5.0/5
Outstanding
Posted on Nov 7, 2023
The e-sports room is great. You can play computer games for a day.
24-hour airport pick-up and drop-off: The pick-up guy is great👍👍
Facilities: 🌟🌟🌟🌟🌟
Hygiene: 🌟🌟🌟🌟🌟
Environment: 🌟🌟🌟🌟🌟
Service: 🌟🌟🌟🌟🌟
Original TextTranslated by Google
Response from Property: Dear customer, it is a great honor for us to receive your affirmation and praise~ We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best quality. services. Your support adds endless motivation to us. Thank you again, dear, hehe. We look forward to a more pleasant gathering with you next time. I wish you eternal youth and a happy life!
Guest User
Business Deluxe Room (2 Beds)
Stayed in Apr 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The front desk lady is very enthusiastic, thumbs up!
The hotel is clean and sanitary, very close to the airport, with free shuttle bus, and many restaurants around.
Next door is 9 Yuan Airlines, the first choice hotel for interviews.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好,收到您的肯定與好評真是我們莫大的榮幸撒~我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。您的支持更讓我們增添了無盡的動力,再一次感謝親愛您吶嘻嘻,期待您和我們下一次更愉快的相聚哦~祝您青春常駐,生活愉快!
fotuo1303
Selected Double Room
Stayed in Apr 2024
Solo travelers
2 review
3.0/5
Posted on Apr 24, 2024
The hotel room seems a bit old. It's neither close nor far from the subway station. Fortunately, the surrounding environment is relatively quiet. There is just some construction going on next to the hotel recently, but it's not noisy at night. Generally speaking, it's just average.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches!
HYUNCHUL
Selected Double Room
Stayed in Oct 2023
Business travelers
7 review
2.5/5
Posted on Oct 16, 2023
The hotel is far from the subway. It's a dirt road so it's hard to walk.
There is only one restaurant and no convenience store around the hotel.
They don't seem to care much about cleanliness.
The room is spacious and comfortable. Internet is slow. Frequently disconnected
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Selected Double Room
Stayed in Apr 2024
Couples
1 review
3.0/5
Posted on Apr 8, 2024
Two days, someone came to open the door and woke me up twice. What kind of flight is this? It was a very bad experience.
Original TextTranslated by Google
Response from Property: 親愛的顧客您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動!