IU Hotel (Guangzhou Tianhedong Sports Center Metro Station)

IU Hotel (Guangzhou Tianhedong Sports Center Metro Station) Reviews

IU Hotel (Guangzhou Tianhedong Sports Center Metro Station)

No. 153 Tianhe East Road, Guangzhou, ChinaView Hotel Details
IU Hotel (Guangzhou Tianhedong Sports Center Metro Station)
IU Hotel (Guangzhou Tianhedong Sports Center Metro Station)IU Hotel (Guangzhou Tianhedong Sports Center Metro Station)IU Hotel (Guangzhou Tianhedong Sports Center Metro Station)
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IU Hotel (Guangzhou Tianhedong Sports Center Metro Station) Guest Reviews

4/5
Very Good
1859 review
Verified reviews
Location3.9
Amenities3.9
Service4.1
Cleanliness3.9
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All Reviews(1859)
Positive reviews(1630)
Reviews with photos/video(140)
Classy environment(98)
Great value for money(95)
Easy to get around(92)
Friendly front desk staff(63)
Average sound insulation(56)
Close to metro(30)
Perfect for business trips(19)
Stayed multiple times(8)
Negative reviews(229)
Mike
Cozy Room (Double bed)
Stayed in May 2024
Business travelers
2 review
3.0/5
Posted on Jun 17, 2024
it was a good value for budget hotel , loccation is great but the hotel is very basic.
Response from Property: Dear customers, hello! Thank you for your support and recognition of Xiao U's work! Providing high-quality service and good sleeping space for every customer is our service tenet and our work responsibility. Your affirmation will be the driving force for us to keep moving forward. Thank you again for your support. All the staff are looking forward to your next visit! I wish you a happy life and good health!
Oliver Ben
Boutique Room (Double Bed)
Stayed in Aug 2023
Couples
10 review
4.0/5
Very Good
Posted on Aug 20, 2023
A decent, clean room in a good location in central TianHe. Overall good value for money.
Terrence
Cozy Room (Double bed)
Stayed in Mar 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Mar 6, 2023
The staff are very friendly, hopefully the facilities can enhance in the nearest future , including no need to remove odor by using the waterbag to block the drain hose everytime after the shower 🤝
Response from Property: Dear guest, thank you very much for your valuable suggestions. The branch will continue to optimize and strengthen the facilities in the room to improve the guests' stay experience. Thank you for your support. All staff look forward to your next visit! I wish you a happy life and good health!
dym@
Boutique Room (Double Bed)
Stayed in May 2023
Business travelers
150 review
3.7/5
Posted on May 14, 2023
is bad, the location is very good. Weird smell from bathroom
Guest User
Cozy Room (Double bed)
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 15, 2023
卫生:good luck
Response from Property: Hello dear customer! Thank you for your support and recognition of Xiao U’s work! Providing every customer with high-quality service and a good sleeping space is our service purpose and our job responsibility. Your affirmation will be our motivation to keep moving forward. Thank you again for your support and all staff look forward to your next visit! I wish you a happy life and good health!
Anonymous User
Boutique Room (Double Bed)
Stayed in Sep 2021
Family
1 review
5.0/5
Outstanding
Posted on Sep 28, 2021
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Guest User
Boutique Room (Double Bed)
Stayed in Mar 2024
Couples
1 review
1.0/5
Posted on Mar 28, 2024
I have never stayed in such a bad hotel, I couldn't sleep all night! 1. There was an unpleasant smell as soon as you entered the room. When you sat down on the bed, there was even a smell that was suspected of urine; 2. I don’t know if the bathroom has been cleaned, but there are very obvious hairs on the countertop, and the bathroom floor is rotten; 3. The bed board is extremely hard, no different from sleeping on the floor; 4. There were particularly obvious blood stains on the sheets; 5. The pillow is extremely hard and has collapsed due to sleeping on it. Why don’t you change it? This pillow is impossible to sleep on; 6. The sound insulation is poor, the voices of passers-by at the door are as clear as talking in the ear, and the air conditioner is very noisy; 7. The most critical point is that I felt itchy all over from the moment I lay down, and it continued all night long, and I couldn’t sleep at all! If it hadn't been for the late hour and all the rooms nearby, it would have been impossible to stay here! The price of almost 300 yuan is not as good as the 50 yuan hotel room we stayed in when I was a kid! I am extremely disappointed with this brand, and I don’t know if it is the real brand. I have stayed at this brand in other cities. The room was very comfortable and clean, and the mattress was springy, making it comfortable to sleep on! After this experience, I will never stay in a hotel of this brand again! ! ! After looking at the embroidery on the pillow, I got it! ! ! However, for the sake of the brand’s reputation, can’t we redecorate it and change the bedding?
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Meixiangxianyuzhazhishaobing
Cozy Room (Double bed)
Stayed in Mar 2024
Solo travelers
19 review
3.2/5
Posted on Mar 27, 2024
It was my first time to stay at IU. The room had basic equipment, but it was quite old. Although it was branded IU, many of the supplies in the room were from 7 Days Inn. Hygiene is basically no problem, but there is a black mask left by a previous passenger in a relatively hidden place behind the TV that has not been cleaned up. There are many traces of repairs on the wooden boards of the floor, and there are exposed nail heads on the surface. The location is pretty good and the attitude of the front desk is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Xiaoxiaoni~
Boutique Room (Double Bed)
Stayed in Apr 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 15, 2023
The room is clean and hygienic, the sound insulation is good, it is very quiet, I have a good rest at night, and the front desk service is also great. recommend
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you for your support and recognition of Xiao U's work! To provide every customer with high-quality service and a good sleeping space is our service tenet and also our duty. Your affirmation will be the driving force for us to keep moving forward. Thank you again for your support, all staff look forward to your next visit! I wish you a happy life and good health!
Sherry_I
Boutique Room (Double Bed)
Stayed in Mar 2023
Friends
3 review
1.0/5
Posted on Mar 26, 2023
Hygiene: Poor, the smell of sewer is all over the room. Facilities: The toilet in the room is built out. It doesn't matter if the door can't be locked. The handle is still broken. Environment: The environment is not so good. Location: 15 minutes walk to Grandview Plaza. Not very convenient either. The price of more than 300.. not worth it. Not recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Super Room (Double Bed)
Stayed in Mar 2023
Business travelers
1 review
1.5/5
Posted on Mar 20, 2023
The overall evaluation is really bad. The hygiene of this hotel has been very poor in 18 years. There are dirty things on the toilet that have not been cleaned, the mirror is dusty and has not been wiped, and the two bags of water in the toilet say that there is a peculiar smell, and the peculiar smell is indeed very strong. The whole room is rather smelly. I changed to another hotel today and I smelled the smell of this hotel's pajamas. There were no disposable slippers when I went in, so I called the front desk to send them over. Bottled water was delivered the next night, nothing was changed,
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Tongxiaotu
Cozy Room (2 beds)
Stayed in Mar 2023
Family
17 review
2.0/5
Posted on Mar 14, 2023
Isn't Qitian finished like this now? The equipment is too broken. The door lock can be opened by the wind, the toilet door lock cannot be locked, the towels are tattered, and the paper towels are all shredded paper. There is a musty smell in the house. The elevator is wobbly. How can I receive almost 300 yuan for such equipment. Not as good as a guest house. So I have to give a bad review, very disappointed. no more
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
18miao
Boutique Room (Double Bed)
Stayed in Mar 2023
Solo travelers
6 review
1.0/5
Posted on Mar 4, 2023
Bad review, disappoin**ent. Thinking of staying for one night, the other IUs I stayed in before were of a similar level to Lai Feng, so I booked this IU because of my trust. As a result, the TV did not work after entering, the remote control of the air conditioner was out of power, and the landline was also not powered on. Call customer service from your mobile phone. After observing it, it turned out to be a 7-day chain, but it might have been acquired after changing IU, but the decoration inside didn’t feel like I lived in an IU. It's similar to ordinary hotels in small towns. Cleaning starts at 8 o'clock the next day. It's so noisy that I can't sleep. Anyway, the sound insulation is poor and there are no windows. The toilet is the most classic. People who weigh more than 100 catties should not stay here. It is too small and you will bump into yourself if you open the door from the inside. It is anti-human, and the towels are also very old. Note that I did not choose the room type with the cheapest price. Thinking about calling the customer service when I checked in, his attitude was not very friendly, and I didn't want to complain to the people in their store, because after all, it was the hotel I chose, so what else can I do. Ten years old Ctrip user, honest evaluation, I U is really a snack, the price is not very cheap in such a good location, don't smear your brand name.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy Room (2 beds)
Stayed in Feb 2023
Friends
1 review
2.2/5
Posted on Feb 26, 2023
The front desk looks okay, but the guy at the front desk is unreliable and wrote the wrong room number. The sanitation is average, and the environment feels like an old hotel. There is no plug at the head of the bed, and there is only a place to plug in the cable under the table at the end of the bed to charge. The TV is old-fashioned and can't cast a screen. The remote control is broken and can't turn on and off the TV. After calling the front desk twice, the maintenance master came (it's almost 9 o'clock in the evening, not complaining). The air conditioner makes some terrible cracking sounds every now and then.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy Room (Double bed)
Stayed in Feb 2023
Business travelers
2 review
4.5/5
Great
Posted on Feb 9, 2023
The overall is not bad, the location is convenient, and the room is very clean. The only bad thing is that the sound insulation is relatively poor, and it is clear when someone walks in the corridor. Fortunately, there are no too noisy people around hahaha.
Original TextTranslated by Google
Response from Property: Dear guest, hello! To provide every customer with high-quality service and a good sleeping space is our service tenet and also our duty. Your affirmation will be the driving force for us to keep moving forward. Thank you again for your support, all staff look forward to your next visit! Please give 5 points if you are satisfied! I wish you a happy life and good health!