To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(2020)
Positive reviews(1945)
Reviews with photos/video(311)
Friendly front desk staff(184)
Easy to get around(179)
Delicious breakfast(119)
Convenient for shopping(103)
Close to metro(62)
Tasty coffee(29)
Stayed multiple times(19)
Tasty restaurant(10)
Negative reviews(75)
Guest User
Comfort King Bed Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The room was clean and the waiter was friendly and available to help with a taxi to the airport. Will also help with luggage
Response from Property: Dear guest, thank you for your love and recognition of Xiaoxi. Sino Hotel has been working hard to create a comfortable accommodation environment and high-quality service experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Sbebiw
Comfort King Bed Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Oct 2024
Business travelers
4 review
4.5/5
Great
Posted on Nov 9, 2024
It’s great and good location,staff are so kind.
We can check in early without any charged if the room are available at that time.It’s near to 文化公园 站 subway not far to beijing road station.
Response from Property: Dear guest, thank you very much for your support to the hotel. We are a little disappointed that we didn't get your full 5-point praise. It may be that there are still some things that we have not done well. We hope that you can point out our shortcomings next time you come. We will try our best to do better. Our attentive service makes every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
GraceeeBuu
Comfort King Bed Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Oct 2024
Couples
3 review
4.0/5
Very Good
Posted on Oct 30, 2024
Pros:
1) Breakfast was decent given at its price. Small but sufficient spread with fruits, bread and a mixture of snacks.
2) Supper of instant noodles and some bread
3) Convenient location, very near male clothes street and shangxiajiu pedestrian street although it was old
4) Decent room size
Cons:
1) Cracked tile at the entrance of our room which was quite dangerous.
2) Creaky bed which made every movement very loud, even tossing and turning
Rating:7/10. I will probably book another hotel as the creaking sounds bothered us quite abit.
Response from Property: Dear guest, thank you very much for your support to the hotel. We are a little disappointed that we didn't get your full 5-point praise. It may be that there are still some things that we have not done well. We hope that you can point out our shortcomings next time you come. We will try our best to do better. Our attentive service makes every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Cookieteh
Guestroom (King Bed) ( (Zero-Pressure Mattress + Mini Fridge))
Stayed in Aug 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 13, 2024
3 minutes walk to Shangxia jiu Street. Very convenient. Staff are friendly. There is 7 eleven downstairs
Response from Property: Dear guest, thank you for staying at Sino Hotel. I have not received your 5-star praise yet. I will continue to work hard! The hotel is adjacent to Shangxiajiu Pedestrian Street, Shisanhang Wholesale Market, Qingping Medicinal Materials Market, Shamian, Yongqingfang, Huangsha Seafood Market, etc. It has everything you need for eating, drinking, playing and cinema. You are welcome to come and experience it next time.
GesangW
King Bed (Zero-Pressure Mattress + Mini Fridge)
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Nice hotel and facilites, the staff is super nice and acomodating, they help us a lot as we were quite particular withe type of room as we were travelling with a baby. The food is not great, i wouldnt have higher expectations there. All in all a wonderful place in a convenient location, recommended!
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Guestroom (King Bed) ( (Zero-Pressure Mattress + Mini Fridge))
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The hotel service is very good, the environment is very good, and the travel is convenient Free upgrade room type, and it is also convenient to order takeout Very recommended.
Response from Property: 尊敬的客官: 您好!非常感謝您對我們酒店如此的青睞和喜愛 !前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,希諾酒店永遠屹立於這個城市,等候您的來臨 !不見不散哦!祝:笑口常開^_^ !
Guest User
Xinuo Twin Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Location is excellent. Near metro station and lots of F&B selection. Most importantly is the room is very clean and beds are comfortable.
Response from Property: 尊敬的客官,感謝你下榻希諾酒店。很高興看到您對酒店地理位置、衞生狀況的好評。酒店毗鄰上下九步行街、十三行批發市場、清平葯材市場、沙麪、黃沙海鮮市場等,吃喝玩樂影院,一應俱全。酒店期待您的再次入住!
Solo soul
Comfort King Bed Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Nov 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Nov 11, 2024
Excellent location within walking distance to subway station. Only 40+ rooms occupied the first four floor. Rest of the building is ordinary apartment complex using differnt entrance. Friendly staff and the rooms are relatively small. There is no luggage storge area within the premises. Laundary area is next to the cafe with all the washing necessity.
Response from Property: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,小希們心裏還是有點點的失落,可能是小希還有做的不到位的地方,希望客官您下次的到來能給我們指出小希的不足,小希會努力做到更好,小希用心服務讓到店的每位客官都能感受到家一般的温暖,希望小希的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Xinuo Twin Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Nice little business hotel like. I appreciated that it was very quiet thanks to the double windows.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Xiaoxi. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
sofia chan
Xinuo Twin Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Oct 2024
Couples
12 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Very convenient location if arriving late to the airport. Free shuttle. Breakfast was rich.
Response from Property: 尊敬的客官: 您好!非常感謝您對我們酒店如此的青睞和喜愛 !酒店毗鄰上下九步行街、十三行批發市場、清平葯材市場、沙麪、黃沙海鮮市場等,吃喝玩樂影院,一應俱全。前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,希諾酒店永遠屹立於這個城市,等候您的來臨 !不見不散哦!祝:笑口常開^_^ !
Suling Wong
Xinuo Twin Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Sep 24, 2024
A very convenient location. Bed very comfortable, staff super friendly, and great service! Room very ok to me. Got sunlight, got windows. Overall is good! Forgot to take photos haha... Very comfy place to me
Response from Property: Dear guests: Hello! The hotel is located in the Shangxiajiu and Shisanhang business districts. This location provides guests with great convenience for eating, accommodation, travel, entertainment and shopping. Moreover, the hotel's enthusiastic staff will escort you during your trip. During your stay, you will have If you have any questions, please contact us. We put "your family's happy mood" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Nikta
Comfort King Bed Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Great hotel, nice experience overall, just the western breakfast options are limited and the staff doesn’t speak English very well which we get used to it in china 😅
Response from Property: Dear guest, thank you for staying at Sino Hotel. I am glad to see your good comments on the hotel's location. The hotel is adjacent to Shangxiajiu Pedestrian Street, Shisanhang Wholesale Market, Qingping Medicinal Materials Market, Shamian, Huangsha Seafood Market, etc., with everything you need for eating, drinking, playing and cinema. You are welcome to come and experience it again next time.
Chor Hung
Xinuo Light & Shadow Double Bed Room (Extreme Projector + 100-Inch Screen + Independent Air Purification System)
Stayed in Oct 2024
Solo travelers
5 review
3.7/5
Posted on Oct 27, 2024
Walking distance to metro station which is one of thr reason I stayed
Response from Property: Dear Di Guest Officer: If you have any questions during check-in, please contact the front desk in time, and the waiter will handle it in time. Your understanding and tolerance are the cornerstone of Xiaoxi's progress. We look forward to your next visit to witness Xiaoxi's progress. I wish you a happy life.
Anonymous User
Comfort King Bed Room (Zero-Pressure Mattress + Mini Fridge)
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Nice location, near attractions and the train station.
the renovation was in progress during my visit and nice decoration for the lobby & serve for tea & snacks.
Nice breakfast and supper.
My luggage was delayed and the receptionist was helping me check the courier status and make a call with them.
Advantages - Good receptionist service
Disadvantages - only one lift for usage.
6/9
Response from Property: Dear guest, thank you for staying at Sino Hotel. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Shangxiajiu Pedestrian Street, Shisanhang Wholesale Market, Qingping Medicinal Materials Market, Shamian, Huangsha Seafood Market, etc., with all the food, drinks, entertainment and cinemas available. You are welcome to experience it again next time.
LHan
Guestroom (King Bed) ( (Zero-Pressure Mattress + Mini Fridge))
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 22, 2024
All the staff are very friendly and helpful. The breakfast area is not very big but serves as a good space to hangout when it was raining outside during our stay. There’s even some porridge n instant noodles provided for supper. Simple and no frills but really helpful when you’re hungry late night. I also managed to use that area to make several video calls during my stay. Location wise, this hotel is not too far from the 上下九 walking street. Along the small alleys nearby (about300m away) there’s also some interesting family restaurants (no frills) serving local cuisine. All in all, it’s a good experience staying here for 15 nights.
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Sino Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaoxi looks forward to your visit again!