Vienna International Hotel (Guangzhou baiyun meeting center) Reviews
Vienna International Hotel (Guangzhou baiyun meeting center)
Yonghui Building, No.1618-2 Airport Road, Guangzhou, ChinaView Hotel Details
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Vienna International Hotel (Guangzhou baiyun meeting center) Guest Reviews
4.7/5
Amazing
1470 Reviews
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1470)
Positive reviews(1447)
Reviews with photos/video(116)
Classy environment(149)
Friendly front desk staff(71)
Quiet & comfortable(63)
Delicious breakfast(49)
Convenient parking(44)
Perfect for business trips(35)
Stayed multiple times(16)
Close to airport(8)
Negative reviews(23)
Guest User
Executive 2-bed Room
Stayed in Nov 2023
Business travelers
2 Reviews
Outstanding
Posted on Nov 16, 2023
Excellent
Glebandariy
Standard Double Room
Stayed in Jun 2022
Couples
77 Reviews
Outstanding
Posted on Jul 2, 2022
Always stay in Vienna even have an opportunity
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you.
RobGZ22
Deluxe Double Room
Stayed in Feb 2022
Couples
85 Reviews
Very Good
Posted on Feb 6, 2022
Everything fine, except the shower mount was unstable.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Friends
1 Reviews
Outstanding
Posted on Apr 14, 2024
Overall, it is very good, the location is very good, there is a large parking lot at the door, which is very good, the room is clean and tidy, there are many varieties of breakfast, a combination of Chinese and Western food, hot and cold drinks, the front desk service attitude is very enthusiastic, and they patiently answer questions about the itinerary. It is worthy of being a big brand and trustworthy.
Original TextTranslated by Google
Response from Property: [Free shuttle service to Pazhou Complex during the Canton Fair period] Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
1 Reviews
Outstanding
Posted on Mar 28, 2024
Very good, the location is very good, very close to the place of work, the surrounding facilities are also great, the hotel lobby is very luxurious and grand, there is also an exclusive business center for receiving guests, which is very convenient, and the service is also very timely. Check-in hotel scan code, giving people a sense of security, clean and hygienic, chain hotel brand, rest assured. I will stay here next time!
Original TextTranslated by Google
Response from Property: [Free shuttle service to Pazhou Complex during the Canton Fair period] Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Joan-nb
Standard Double Room
Stayed in Apr 2024
Business travelers
1 Reviews
Outstanding
Posted on Apr 20, 2024
The room is relatively clean, and the Chinese and Western breakfast is pretty good!
Original TextTranslated by Google
Response from Property: [Free shuttle service to Pazhou Complex during the Canton Fair period] Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna International Hotel Guangzhou Airport Road Baiyun International Conference Center Store will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Guest User
Standard Double Room
Stayed in Mar 2024
Family
4 Reviews
Outstanding
Posted on Mar 10, 2024
Advantages: convenient parking, quiet in a busy city, convenient for eating and shopping even though it is in the old city, gym and laundry are available, and the price is reasonable in Guangzhou;
Disadvantages: Vienna is more nostalgic than the one I stayed in before, but it is acceptable in the old city after all, and the breakfast could be more varied;
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Executive 2-bed Room
Stayed in Dec 2023
Business travelers
1 Reviews
Outstanding
Posted on Dec 15, 2023
I like this hotel because it is within 300 RMB, clean and mosquito-free!
The room is big and soft to sleep on!
The breakfast is a little limited and the waiting time is long, but everything else is good!
Another disadvantage is that it is a little far from the subway station, but everything else in the hotel is good and can be ignored. A taxi to Line 2 costs about 20 RMB and there is no traffic jam!
Next time I come to Guangzhou, I will choose this hotel again!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna International Hotel Baiyun International Conference Center will be the warmest and most unique one in your memory! Come back often and I wish you well!
Guest User
Executive 2-bed Room
Stayed in May 2024
Family
4 Reviews
Amazing
Posted on May 4, 2024
I have chosen Vienna many times during my self-driving tours, mainly because its hygiene, services, and facilities are stable and reassuring. Now we have added parent-child services, providing children's slippers and toothbrushes for families to stay in. Thumbs up!
Original TextTranslated by Google
Response from Property: [Free shuttle service to Pazhou Complex during the Canton Fair period] Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
5 Reviews
Outstanding
Posted on Apr 25, 2024
Very good experience. It happened to be the Canton Fair during my stay. There were many foreign friends in the hotel. The hotel facilities and equipment are very good. There is a gym in the lobby on the first floor. The environment is close to the airport road. In addition to the good view, there is no noise when the curtains are drawn. I am very satisfied with this. The service is also very enthusiastic. It is worth recommending.
Original TextTranslated by Google
Response from Property: [Free shuttle service to Pazhou Complex during the Canton Fair period] Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
BMWWMB
Standard Double Room
Stayed in Apr 2024
Solo travelers
8 Reviews
Outstanding
Posted on Apr 21, 2024
The room is clean and hygienic, the bedding is very clean, and the welcome is warm and thoughtful. Vienna has really maintained its usual level, which is very good
Original TextTranslated by Google
Response from Property: [Free shuttle service to Pazhou Complex during the Canton Fair period] Dear guests: Hello! I'm very glad that you chose to stay at Vienna International Hotel Baiyun International Conference Center Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
11 Reviews
Posted on Apr 12, 2024
The toilet has urine stains, and the water pressure is low, so it's hard to flush. There's a fishy smell as soon as you enter the door. There are hairs on the sheets and sputum stains on the bed skirt. I thought staying in a branded hotel would be more comfortable, but I didn't expect the room to be worse than a small hotel. I won't stay there again.
Original TextTranslated by Google
Response from Property: Thank you for staying at Vienna International Hotel Baiyun International Conference Center and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. Regarding the hygiene and linen issues you raised, we will immediately rectify them. If you have any dissatisfaction during your stay in our hotel, you can call the hotel switchboard and we will solve it for you as soon as possible. We hope that our improvements will welcome you to visit again!
Lvxingdarentongbao
Executive 2-bed Room
Stayed in Apr 2024
Family
21 Reviews
Posted on Apr 5, 2024
I really don't want to give a good review. We drove from Tianjin, Henan, Wuhan, Changsha, Beihai all the way to Guangzhou and stayed in Vienna. This hotel is the most unsatisfactory for me. The cleanliness of the room is OK, but the breakfast is not worth the nearly 400 room rate. It's just so-so.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting Vienna International Hotel Baiyun International Conference Center. We are sorry that we did not bring you a perfect stay experience. We will immediately rectify the problem you raised about breakfast. Our restaurant will also make efforts to improve the quality and richness of breakfast. We hope that you will give us a chance to correct it when you stay next time. We look forward to seeing you again and wish you a happy every day!
Anonymous User
Standard Double Room
Stayed in Mar 2024
Solo travelers
11 Reviews
Outstanding
Posted on Mar 28, 2024
The breakfast is very rich and tastes good. The environment is very good. The hotel has complete supporting facilities. It is great to have a gym. It is very suitable for business trips where you need to exercise. It is also very close to Baiyun Mountain, two kilometers away. There is not enough water in the room. I called the front desk and they sent an extra bottle in time. The service is very good! It is also very good to receive friends. It is indeed a three-star consumption and a five-star standard. It is great!
Original TextTranslated by Google
Response from Property: [Free shuttle service to Pazhou Complex during the Canton Fair period] Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Daadaidai
Featured Room (Double bed)
Stayed in Sep 2023
Business travelers
21 Reviews
Posted on Sep 13, 2023
Poor environment, poor facilities, and poor service. The waitress at the front desk walked up to me like a ****, still playing with her mobile phone. I told her twice to book a room, and it took a long time before she said yes!
In the room with an area of more than 400 square meters, the stainless steel rack for hanging towels was broken, and the towels fell off as soon as the towels were inserted. The towel was wet and smelled of lard! There are no disposable razors, just the cheapest toothbrush and toothpaste! There was no mosquito coil, mosquito coil tablets or mosquito repellent liquid. I was bitten to death by mosquitoes overnight!
I was supposed to stay for a week on a business trip, but I stayed on the same day and left early the next morning. I couldn't stay for more than a minute!
Original TextTranslated by Google
Response from Property: Thank you for staying at the Vienna International Hotel Guangzhou Airport Road Baiyun International Conference Center Branch and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. Regarding the situation you mentioned about employees on duty playing with mobile phones during work, here is the report. Verify it and strengthen follow-up training to avoid such things from happening in the future. The wet towels in the room may be caused by the recent continuous rain in Guangzhou. The weather in Guangzhou is hot and humid. Our hotel has all the towels and bath towels in the room washed by a cooperative and professional service provider. Please feel free to use the items that will be delivered to you by the laundry factory and signed for by our hotel staff. Disposable razors and mosquito repellent liquid can be delivered to you by contacting the hotel front desk. We are sorry for the inconvenience caused to you during your stay. experience, we will actively make corrections and look forward to your next visit.
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