The Rayna Resort Reviews

Great Service

I didn't expect there is such a good hot spring resort hotel. The one-living room and two-bedroom room is very suitable for my family living with my children and grandparents. The hotel is very clean and tidy, the service is very good, I will come again next time

The hotel environment is very good, the room is large, the environment is beautiful, the location is good, and it is willing to provide all kinds of help. Daily necessities are complete, Xiaochan Jiaxin and Shaowei in the public hot spring area are very enthusiastic, with good service attitude and willing to provide help. The hotel is cost-effective and has everything. Before the review, it was said that the medicinal bath bag in the room was not marked with a price. I specially checked it. Now there is a sign with a small font. The only flaw is that when I was eating breakfast, I found a German cockroach in the soup powder. I told the waiter, but she didn't have time to take a photo. She took it away and said she would change it for me. I said no, she didn't do it again, and there was no basic apology. This is a bad review. The rest is quite satisfactory

The room is very clean, the facilities are good, and most importantly, the scenery is great. The hot spring environment is elegant, the greenery is lush, and the pool is clean and sanitary. Everything meets my requirements. I like it very much!

The lady who checked in at the front desk was very polite and provided good service. The room was very comfortable and big enough for a family of four. In the evening, the hotel also gave me mung bean paste and sugar water. There are only a dozen hot spring pools, but the hot spring environment is beautiful. It was cloudy when we went there, and the hotel said it was going to rain and wouldn't let us rent bicycles for riding, which was a bit regretful.

The location of the hotel is very good and quiet. Minxia's service at the front desk is very good. The room with two bedrooms and one living room is very convenient. There is also a separate bathing pool and a public hot spring area. They also gave mung bean syrup in the evening, which is quite considerate.

I have been to Yunya Hotel many times and it is still as good as ever. Needless to say, the location is excellent, the environment is beautiful and the air is fresh. Minxia's service at the front desk is also very good. It is worth coming again!

The location of the hot spring hotel is not convenient. It is better to take a taxi. It is more convenient to travel by car or rent a car early in the morning. However, I am very satisfied with the room facilities and hot springs. The rooms are large and each room has an independent bathroom. There is a small hammock on the balcony and a private bath. It is very convenient to go to the public hot spring pool at night. It is also very good. There are many hot springs with different effects and temperatures that you can soak in. You need to prepare a swimsuit before using it. Overall, it is very cost-effective.

The hotel is full of intimacy and the environment is very good. It is surrounded by mountains and rivers. The environment of the hot spring area is good. The room hygiene is also very good. The service attitude of the front desk staff (Min Xia and Yan Fang) is very good. The lady in the entertainment area helped register for hot spring bathing. It's also very good, the service is considerate, highly recommended, and I will come again if I have the opportunity.

The front desk clerk had a bad attitude. She just asked her what sightseeing spots were nearby and refused to tell her more. Her attitude was extremely bad. The place is remote and it is difficult to get a taxi. We waited for an hour but could not get a taxi, and the front desk refused to pay attention or help. The place is not suitable for riding bicycles, the slopes and cars are very dangerous; the food in the restaurant is average and there are not many choices. The coffee machine in the hotel was broken, so I had to arrange a refund even after I paid.

Ms. He and Minxia at the front desk have very good service. The hotel environment is very quiet and very good. There is also billiards, massage chairs and a gym in the hot spring club, which is super nice.

The hotel environment is very good, free parking, two bedrooms and one living room are suitable for friends to travel. Minxia's service at the front desk is very good and the introduction is very detailed.

The experience is very good, the price-performance ratio is relatively high, there is a private hot spring, which is more comfortable. Hygiene: Very good Service: OK Environment: Clean and tidy Facilities: I didn’t experience the public hot spring area, I don’t know how it is?

The room is nicely decorated, the environment is beautiful, the service is OK, the bathtub outside can barely accommodate three adults at the same time, that's why there is an induction cooker but no kitchenware in the room 😂