Oriental Resort Guangzhou

Oriental Resort Guangzhou Reviews

Oriental Resort Guangzhou

Bitian Building, No.1068 Baiyun Avenue South, Guangzhou, ChinaView Hotel Details
Oriental Resort Guangzhou
Oriental Resort GuangzhouOriental Resort GuangzhouOriental Resort Guangzhou
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1 night

Oriental Resort Guangzhou Guest Reviews

4.7/5
Outstanding
819 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(819)
Positive reviews(806)
Reviews with photos/video(372)
Classy environment(329)
Great air circulation(82)
Delicious breakfast(60)
Friendly front desk staff(45)
Perfect for kids(42)
Delicious buffet(12)
Garden view(11)
Great swimming pool(10)
Negative reviews(13)
Guest User
Deluxe Twin
Stayed in Mar 2024
Family
16 review
4.5/5
Great
Posted on Mar 29, 2024
New hotel. Service good but tennis court still under construction and swimming pool not opened until late April or early May.
Response from Property: Dear guests, thank you for choosing Guangzhou Mingquanju Hotel. The hotel is located in a corner of Baiyun Mountain, adjacent to Guangzhou Gymnasium, and surrounded by rich commercial districts and leisure and entertainment resources. At the same time, the hotel has 3 restaurants of different styles. Yuyuan Chinese Restaurant can taste the national guest flavor. It is a restaurant with Chinese culture. We look forward to you and your friends to come and experience it! All the staff of the hotel are looking forward to your next visit!
Guest User
Terrace Lakeview King
Stayed in Apr 2024
Business travelers
2 review
4.5/5
Great
Posted on Apr 14, 2024
Best location
Response from Property: Dear Valued Customer, thank you for your comment. As a high-standard official reception hotel for Guangzhou, Oriental Resort Guangzhou has been open to the public since the end of 2023 after undergoing comprehensive renovations and upgrades. Oriental Resort Guangzhou, nestled at the foot of Baiyun Mountain, where the hotel's rich Lingnan heritage and traditional Chinese hospitality complemented the unique artistic style. With the confident and humble spirit of Chinese culture, Oriental Resort Guangzhou welcomes guests from all corners of the world.
Guest User
Terrace King
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Hotel provides very nice facilities such as Dyson hair dryer and electronic bidet toilet. There hotel staff were professional and Carl who are the staff in the reception was polite and skilful.
Response from Property: Dear Valued Customer, thank you for your comment. As a high-standard luxury resort hotel in Guangzhou, Oriental Resort Guangzhou has been open to the public since the end of 2023 after undergoing comprehensive renovations and upgrades. Oriental Resort Guangzhou, nestled at the foot of Baiyun Mountain, where the hotel's rich Lingnan heritage and traditional Chinese hospitality complemented the unique artistic style. With the confident and humble spirit of Chinese culture, Oriental Resort Guangzhou welcomes guests from all corners of the world.
Guest User
Deluxe Suite
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Guangzhou Mingquanju is backed by Guangzhou Baiyun Mountain Scenic Area, enjoying the fresh air and vegetation resources of Baiyun Mountain. It stands on the bank of Dajinzhong Lake, overlooking the rippling lake and looking up at the blue sky and white clouds. The hotel's Bitian Building is exquisitely decorated and restrained. Tingyuxuan is a great place to enjoy tea and watch the lake and gather together, with the sound of ...
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6/18
Guest User
Deluxe Twin
Stayed in Jun 2024
Other
7 review
4.8/5
Amazing
Posted on Jun 9, 2024
Oh my! It's so beautiful, a resort hotel at the foot of Baiyun Mountain, facing the lake and backed by the mountain, it's so beautiful! The Chinese style is full of elegance! The hardware is absolutely first-class, and every corner is full of beauty! The software service is also great. Her housekeeper, the beautiful little sister Lu Zhilin proudly introduced that the hotel is connected to the Diaoyutai State Guesthouse. Figure 18 can also prove it. The area here is huge, because there are many large and small conference centers. Anyway, it is a model of being away from the dust but not away from the city. It is really the first choice for urban vacation. The restaurant is also very attentive. There is even salmon for breakfast. No wonder the guests are crowded. Highly recommended! Special praise for all the warm, thoughtful and meticulous waiters, Manager Zhou Hong, Manager Zheng Yalan, and Housekeeper Lu Zhilin... Everyone's professional service attitude made this stay full of joy!
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6/20
Guest User
Deluxe Suite
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on May 8, 2024
The original plan of 51 for the provincial tour was disrupted by the unstable weather. Let's take a comfortable short trip close to home, and we are looking at the comfortable environment and high-quality service. We booked a deluxe suite with a mountain in front of the lake, but the hotel's rooms are far from the lake, and only one panoramic suite is close to the lake. This is actually quite annoying for us who came to this hotel for the first time, but Sien at the front desk also tried her best to make arrangements and provide good service, which I am very satisfied with and praise! The overall hardware facilities of the hotel are good, mainly the artificial lake formed by the Dajinzhong Reservoir is quite distinctive and the environment is quiet. But it should also be mentioned that the gym is very small and there is no indoor swimming pool. The overall service of the hotel is good, but there is one situation that must be mentioned. In the Chinese restaurant and afternoon tea, the Chinese restaurant closes at 14:00. We came to the Chinese restaurant at 13:10, and were told by the front desk that they would not send numbers. What I saw was that the front desk had the final say on whether to send numbers (in fact, there were vacancies after two minutes, and other waiters also asked us to sit down). I think the front desk has too much authority. I think you should at least ask the manager whether to issue a number or not? To be honest, the food in the Chinese restaurant is also a matter of opinion. To be honest, there is nothing outstanding about it. There is no cost-effectiveness at all. It's just a dining environment (as shown in the picture, a warm reminder, 3 small crispy barbecue pork buns are 68 yuan). Overall satisfied, I will bring my mother to visit next time.
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6/19
Guest User
Deluxe Twin
Stayed in Jun 2024
Family
4 review
4.8/5
Amazing
Posted on Jun 21, 2024
It is said that this is the Diaoyutai of Guangzhou. The environment is super five-star, with many villas and flower views with a sense of design. There is a large area of ​​the Jinzhong Reservoir in the hotel, and you will not get tired of visiting it for a day. The room is very new and the facilities are also very high-end. I don’t know the brand of shower gel, but the fragrance is very special and the experience is very good. There is also capsule coffee. The drinks in the minibar are rich. The bed is big enough. I especially like the pillows. It is very comfortable. But as a resort hotel, the room furniture is insufficient, and there is only one seat. The buffet breakfast is not much, but it is exquisite and of high quality. There are croissants, cheese, and smoked salmon. What is more special is that there are silver thread egg noodles in Cantonese. The soup base has the taste of big fish. Unfortunately, the chef may be a foreigner and is served with tomatoes and eggs. The service is generally good. The two concierge brothers I met are very friendly, especially the tall one with glasses. He enthusiastically sent us to the room and introduced the facilities. Later, he took us to the villa area by car and introduced us to the various histories and facilities of the hotel. The beautiful lady in the restaurant was also very considerate. Seeing that I was with my elderly and there were no seats available for lunch, she enthusiastically helped me think of various solutions. In the end, she suggested that I take the food back to the room and recommended fried rice and shrimp dumplings, which were really delicious. The only drawback was the receptionist. Although there was a professional smile and service, I felt that my eyes were a little high. I didn't respond actively when I encountered problems. The staff at the entrance of the villa area felt even more arrogant.
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6/7
Aishuijuedekekedaren
Terrace King
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is decorated in Chinese style and the environment is invincible. The best in Guangzhou city (barely considered a city), the second best is Haixinsha Indigo. Laine, the front desk lady, is very good at service and has a very warm smile. Every hotel employee feels that they are working very hard. Local hotels are not lacking in hardware support, but they lack service. The service is definitely up to par with the big brands (for example, maybe the local brand White Swan?) In short, it feels very good. I heard guests complain at the front desk that there were no chairs near the counter. Personally, I feel that it is not a big problem. At present, I know that only Jumeirah has chairs at the counter. There are three big brands in Baiyun, one is Baiyun Marriott, one is New World (the service is also top-notch after all, it is from the same school as Rosewood), and the other is Mingquanju. Mingquanju, which is in the mountains all day, I think it is the undisputed leader among them.
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Woaiziyou
Deluxe Suite
Stayed in Jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jun 16, 2024
This is my second stay. The environment is very comfortable, a quiet and relaxing place in the hustle and bustle of the city. The service staff took the initiative to greet, Xiaolei and Yalan at the front desk were warm and thoughtful, responded to questions in a timely manner, and I liked the view of the room I arranged very much.
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6/9
Guest User
Deluxe Twin
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 11, 2024
I suddenly wanted to find a hotel to relax but didn't want to go too far, so I chose Mingquanju. The location is very good. You can enjoy the reservoir and the mountains in the city. The environment and air are very good. You can run around the lake in the morning. The hotel is newly renovated, and the lobby and restaurant are good. When we checked in, Manager Zheng Yalan warmly received us and personally guided us to the room. The service was considerate, attentive and thoughtful. She also upgraded our room and sent us fruits. I specially added her WeChat, and she responded to any needs. The room was clean, the toilet had a smart toilet cover, the minibar was free of charge, and there was a capsule coffee machine. The terrace room looked out to the mountains and forests, which was very pleasing to the eyes and comfortable. I came to stay in this hotel just to relax my eyes and see more green. It was good. I will bring my parents to vacation again next time
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6/7
YanguMrs
Deluxe Twin
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
I came to Baiyun District on purpose for the holidays. I saw that the reviews of this hotel are good and the environment is elegant. After checking in, the manager Mavis led us to the room. She was worried that we couldn't find the way, so she gave us fruits and extra mineral water. She introduced the coffee machine and the restaurant location. Small details doubled our good impression. After checking in, due to a small episode, we changed rooms. Mavis also accompanied us patiently. I also thank Nancy from the housekeeping department for her meticulous service and for preparing a welcome card for us. It is recommended to check the hygiene of the room carefully. For those who are obsessed with details, there is still room for improvement. Here is a small suggestion. After checking out, we were also invited to participate in the handicraft activities. Due to time constraints, we didn't go. I will experience it again next time. It was a very good and unforgettable stay experience.
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6/8
Guest User
Terrace Twin
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
I came to Mingquanju with my family to celebrate the Dragon Boat Festival. The children liked it very much. The natural environment and natural oxygen bar are very suitable for leisure and vacation. You don’t have to go so far in Guangzhou, which saves the journey. After checking in, we changed rooms once. Mavis at the front desk assisted us to solve it perfectly and handled it properly. She also helped us book a restaurant. The service was considerate and meticulous. I saw her at work in the evening and saw her again in the morning. She always maintained her enthusiasm and smile. The service was from the heart, making people feel warm and comfortable.
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Suyang
Deluxe King
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The advantages of Mingquanju Hotel are its elegant and comfortable environment and excellent service level. First of all, the hotel is located in a superior geographical location, with beautiful surroundings and fresh air, providing a pleasant accommodation environment. The housekeeper Sien has a warm and thoughtful service attitude, can promptly solve the needs of guests, and provide meticulous services, making guests feel at home.
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Guest User
Terrace Twin
Stayed in Jun 2024
Family
56 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Located at the foot of Baiyun Mountain, Guangzhou Mingquanju Hotel is a poetic Lingnan hotel. The environment is elegant and the air is fresh. I took advantage of the holiday to relax. The day before check-in, I received a call from the hotel's beautiful lady Xiao Lu. Her voice was gentle and sweet. She learned about our check-in personnel in advance and helped us to upgrade the room for free. She also prepared children's toiletries and fruits, which was very considerate. On the day of check-in, the beautiful lady Guo Jiamin was there. She was enthusiastic and smiling. She also gave a doll to the children when she saw them. The children were very happy! The room was clean and tidy, the bedding was clean and comfortable, and the breakfast was rich in variety. I will come again next time.
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6/9
Adelezhixin
Terrace King
Stayed in Jun 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Jun 12, 2024
The hotel is pretty good overall Facilities: The facilities are very good, but there is no 24-hour room service. The gym is a little smaller than other hotels of the same price, and there are fewer fitness facilities Breakfast: The breakfast is very rich, with many choices, and you can see Baiyun Mountain Service: Alice at the front desk guides you to the room, and is very responsible. She helps you with your luggage, which is pretty good Environment: Suitable for vacation and outing with children. There are fewer entertainment facilities, which is understandable. It is a natural oxygen bar Hygiene: The room is very clean, but because it is too natural next to it, insects will enter the room. It is quite big and scary
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