Yellow叶美
June 4, 2024
This is not my first time on W Hotels. I am a regular guest at W Shanghai, so for this time traveling to Guangzhou, I thought about giving it a try to the W Guangzhou. There are many things that are the same in both, those are the terrific ambiance, the excellent service, (there was a very nice foreigner staff at the lobby that helped us during multiple times, bringing an umbrella for us, helping us to arrange our luggage in the trunk), the overall design was very stylish and futuristic.
But there were 2 details that I particularly didn’t like. First; out of nowhere, we lost CNN signal on the TV. Upon . For us is very important to follow up international news every time we travel. I asked for help solving it ; a guy came to the room and after doing nothing just told us to change to another channel. 😂 not even some excuse about what was happening. The other detail was u one order to the room, we order one sandwich and 2 hot chocolate. Taking into consideration the quality ythat we are used to when staying at W Hotels; this room order was average. Sandwich was just okay , and the two chocolate didn’t have enough cacao powder.
Again, even with these matters which are very particular, I am extremely pleased. But, I would recommend to take those into consideration for future guests.