Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town)

Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town) Reviews

Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town)

No.228 Tianhe Road, Guangzhou, ChinaView Hotel Details
Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town)
Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town)Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town)Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town)
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Grandview Golden Palace Weifudun Apartment (Zhengjia Plaza, Zhujiang New Town) Guest Reviews

4.4/5
3046 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.3
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All Reviews(3046)
Positive reviews(2897)
Reviews with photos/video(479)
Easy to get around(150)
Large rooms(124)
Loved the night views(81)
Great location(73)
Convenient for shopping(65)
Friendly front desk staff(58)
Perfect for families(29)
Stayed multiple times(25)
Negative reviews(149)
Ahmed Elsallab
Deluxe Duplex Suite - with View (2 beds)
Stayed in Jun 2024
Couples
12 review
3.5/5
Posted on Jun 12, 2024
Excellent location and big room Staff should speak English
Response from Property: Dear Guest,Thank you for your kind review. We are delighted that you appreciated our excellent location and the size of the room. Regarding the language proficiency of our staff, we are constantly working on improving their English skills to provide better service to all our guests. We hope to have the opportunity to welcome you back in the future and offer you an even more satisfactory experience.
randy
Duplex Family Friendly Room (3 beds)
Stayed in Dec 2023
Family
18 review
1.7/5
Posted on Dec 8, 2023
I am deeply disappointed with my experience with Trip.com. The images displayed on their website and the actual condition of the hotel room worlds' apart (see attached photos). I made a reservation for a Duplex Family Room with three beds for a two-night stay, but the condition of the room was so bad, we check out the very next morning. The rooms are aged and poorly maintained, emitting an unpleasant odor of urine throughout. The appliances in the room were not only incredibly dirty but also in such a state that they were essentially unusable and beds are terrible as well. To make matters worse, accessing the rooms was a cumbersome process. First, one must take the elevator to the 23rd floor, exit it, and then proceed through a separate security gate, requiring yet another key card to access another elevator leading to the rooms. This made it quite inconvenient, especially when dealing with luggage, and the wait times for the elevators were exceedingly long. I strongly advise avoiding this establishment when considering your accommodation options.
6/10
Response from Property: Dear guest, we are very sorry that you encountered some inconveniences during your stay. We are deeply sorry for this. We take the issues you have raised very seriously, and we will rectify and improve service quality as soon as possible to ensure guest satisfaction and comfort. In response to the aging facilities and hygiene issues you mentioned, we will strengthen the maintenance of equipment and rooms. There are dedicated room attendants to clean the room every day, and the room manager also conducts room rounds before opening the room for sale. We will also keep a close eye on any defects in hygiene quality to ensure customer satisfaction. I apologize to you again and wish you a happy life
Sulaiman Sawafi
Duplex Suite - with View (Double bed)
Stayed in Jun 2024
Solo travelers
3 review
1.7/5
Posted on Jun 7, 2024
Its very bad hotel and very bad smell and very old all things inside room broken I only stay for 1 hour and i change hotel to other Its was better for me to lose the amount i payed from sleep there
A.M.K
Duplex Suite - with View (Double bed)
Stayed in Oct 2023
Business travelers
67 review
4.0/5
Very Good
Posted on Oct 28, 2023
The location is very good , directly next to Marriott hotel and GrandView Mall and the view from rooms is good and big enough , also have fridge and washing machine. But the building elevator is busy during the day, also need to take care more for rooms cleanliness, specially bathroom.
6/12
Response from Property: Dear guests: Hello! The hotel is located in the Zhengjia Plaza business district of Zhujiang New Town. This location provides guests with great convenience for food, accommodation, travel, entertainment and shopping. Moreover, the hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay You can contact the hotel front desk colleagues, we put "the family's happy mood" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome to visit us again!
Guest User
Duplex Suite - with View (Double bed)
Stayed in May 2024
Solo travelers
3 review
2.7/5
Posted on May 6, 2024
the hotel is too old and room is crazy dirty. unbelievable dirty. only the location is good. no more next time.
Response from Property: Dear guest,We sincerely apologize for the issues you encountered. We are aware that the hotel appears old and the cleanliness of the room didn't meet your expectations, and we are truly sorry for that.We are currently working on plans to renovate and improve the hotel to address these concerns. Regarding the location, we are glad you found it to be an advantage.We understand your disappointment and hope you can give us another chance in the future. We will strive to do better and ensure a more pleasant stay. Thank you for your feedback.
GSS TRACE LLC
Deluxe Duplex Suite - with View (Double bed)
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 24, 2023
very central location, amazing views, clean and very cozy apartment 🤍 thanks a lot.. sure for my next trip ill book the same room.
jimi
Duplex Suite - with View (2 beds)
Stayed in Feb 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Location was great, easy access to shopping malls around. Room was a bit small but clean.
Roy
Duplex Suite - with View (Double bed)
Stayed in Mar 2024
Business travelers
86 review
3.5/5
Posted on Mar 18, 2024
Large room, but not really clean Room look old, for sure not book again
Response from Property: Dear guest, thank you very much for sharing your stay experience. We apologize for the issues you mentioned about the cleanliness and obsolescence of the room. We will immediately step up cleaning and perform room maintenance and upgrades. We value your opinions and will work hard to improve to meet your expectations. We look forward to having the opportunity to serve you again and wish you a happy life!
Angela
Duplex Suite - with View (2 beds)
Stayed in Dec 2023
Family
7 review
4.0/5
Very Good
Posted on Dec 14, 2023
It really a great location Walkkng distance to 5 different malls and underground mall with lots of food choices and shopping. Stay wose, for the price is considerably good. But facilities are old so you cant expect too much.
Response from Property: Dear guests: Hello! The hotel is located in the Zhengjia Plaza business district of Zhujiang New Town. This location provides guests with great convenience for food, accommodation, travel, entertainment and shopping. Moreover, the hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay You can contact the hotel front desk colleagues, we put "the family's happy mood" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome to visit us again!
Ford The Lord
Duplex Boutique Room - 2-Room (1 living room)
Stayed in Sep 2023
Family
14 review
3.7/5
Posted on Oct 2, 2023
Decent, but not 100% clean. Great location, the view was also good
Guest User
Duplex Suite - with View (Double bed)
Stayed in Apr 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Apr 24, 2024
Good hotel for me , happy Friday
Response from Property: Dear guests: Hello! The hotel is located in the Zhengjia Plaza business district of Zhujiang New Town. This location provides guests with great convenience for food, accommodation, travel, entertainment and shopping. Moreover, the hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay You can contact the hotel front desk colleagues, we put "the family's happy mood" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome to visit us again!
Kelvin
Deluxe Duplex Suite - with View (2 beds)
Stayed in May 2023
Business travelers
10 review
4.2/5
Very Good
Posted on Jun 22, 2023
I had a great experience. The apartment was clean, comfortable, and conveniently located. The bed was comfortable, the bathroom was clean, and the kitchen had all the necessary amenities. Overall, I would definitely recommend this apartment to anyone looking for a comfortable and convenient place to stay.
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling, as long as the heart feels, it always lingers around us, a lot of things in memory, because the feeling of happiness, time and time, the state of mind remains unchanged. Our apartment is located in the downtown area of business, shopping is very convenient and fast, the room is equipped with induction stove, refrigerator, washing machine, etc., convenient for family travel. Always support, thank you for your care for us!
1ronman
Duplex Suite - with View (Double bed)
Stayed in Apr 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on May 30, 2023
If u prefer to stay right bang in the middle of down town n convenient to get to most shopping malls/underground shopping n metro connections for easy travel/access, shopping, food, old n new buildings for selfies then this is the place. It has washing machine, steam iron (no ironing board you'll have to use the bed)
Response from Property: Dear guests, thank you very much for your comments,The apartment is located in the center of the city,The shopping around is very convenient,Room can cook, equipped with refrigerator, washing machine,Suitable for business travel and family outing,Looking forward to your next stay。
Vikas
Deluxe Duplex Suite - with View (Double bed)
Stayed in Aug 2023
Business travelers
39 review
4.7/5
Amazing
Posted on Sep 7, 2023
Washroom was quiet small. Location is amazing
Guest User
Duplex Suite - with View (Double bed)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
nice place