Guest User
June 1, 2024
First of all, the air conditioner in the room was very hot. It was still hot after being turned on for a long time. Then someone came up to check it out. Then they said they would bring us a fan, but we disagreed. Then they said they would change the room. But they didn't have the room type I booked. They asked us to pay extra to change it. Then I said it was a problem with the hotel's air conditioner. They said it was a problem with the body sensation. Then they forced us to switch to a superior room for free. Then they said they would extend the check-out to 2 o'clock. At 1:30 the next day, they started calling to blow the door. At 2 o'clock, it was ten minutes late. During the ten minutes, they knocked on the door again and called twice to urge us. Although the hotel environment is not bad, the hygiene needs to be improved and the air conditioner needs to be repaired. Even if the room type is changed, the air conditioner is not very cold, but it is better than the beginning. Then the service is super bad, the attitude is bad, and the experience is extremely bad. Bad review
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