We booked a room with two double beds on the 26th to 30th floors, but we were given a room on the 18th floor when we checked in. We asked why and got this reply.
"I'm sorry, dear, our rooms are already fully booked. Now we only have rooms on the 18th floor. I hope you can understand."
There is no compensation plan proposed. The charges for higher floors are more expensive than those for lower floors. In addition, the equipment in the room is very old, the wallpaper is peeling off, the door is broken and cannot be locked from the inside, the air conditioner does not work, and the wind speed is slowed down. Just arrived. There wasn't even free water that day, and it felt like the room hadn't been used for a long time. I had no choice but to stay for 3 nights. Apart from the good location, I couldn't think of anything better!
👎👎👎
Original TextTranslation provided by Google